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Harbor Chevrolet

Long Beach, CA

4.8
2,100 Reviews
Call Dealership (562) 326-5588
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3770 Cherry Avenue

Long Beach, CA

90807

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2,100 Reviews of Harbor Chevrolet

March 05, 2024

Harbor Chevrolet is always an incredibly pleasant experience. Truly, Great service, wonderful employees, wonderful ambiance. More

by Mary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler
Report | Print
Mar 11, 2024 -

Harbor Chevrolet responded

We're delighted to hear that your experiences at Harbor Chevrolet have been consistently pleasant. Thank you for your kind words regarding our great service, wonderful employees, and the overall positive ambiance. We appreciate your ongoing support and look forward to continuing to provide you with exceptional service. Safe travels!

Helpful
March 02, 2024

They were very Friendly and honest and respectful. I would refer my friends to them. More

by dagrego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Guzman
Report | Print
Mar 15, 2024 -

Harbor Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you found our team to be friendly, honest, and respectful. Your recommendation means the world to us. We look forward to welcoming your friends in the future!

Helpful
March 01, 2024

This dealership was the only Chevrolet dealership that would take my car when I couldn’t drive it due to an oil leak. Victor was amazing. I brought my car to them on a Wednesday…had it back by Thursday an More

by Psummerfelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
Report | Print
Mar 01, 2024 -

Harbor Chevrolet responded

We're grateful for your trust in our dealership and delighted to hear about your positive experience with Victor. We understand the urgency of your situation and are thrilled we could address the oil leak promptly. Our team is committed to providing great service, and we appreciate your kind words. If you ever need assistance in the future, please don't hesitate to reach out.

Helpful 1
February 24, 2024

I like this dealership as far as dealership go, but they could have called back sooner to let me know what was happening with my car. More

by gej
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Feb 28, 2024 -

Harbor Chevrolet responded

Thank you for your feedback, and we appreciate your positive view of our dealership. We apologize for any delay in communication regarding your car. We'll take your input seriously and work to improve our responsiveness. Your satisfaction is important to us, and we hope to provide you with an even better experience in the future. Thank you for choosing our dealership.

Helpful
February 24, 2024

Chris Lopez was amazing and went out of way to make my experience absolutely seamlessly. Chris was amazing and kept in the know of what and when my car would be done! More

by jbirdy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lopez
Report | Print
Feb 28, 2024 -

Harbor Chevrolet responded

We're thrilled to hear about your seamless experience with Chris Lopez! It's fantastic that he went above and beyond to keep you informed and make the process smooth. We appreciate your positive feedback and look forward to providing excellent service for you in the future. Thank you for choosing us, and safe travels in your newly serviced car!

Helpful
February 19, 2024

I love taking my truck to get service at this dealership. I love the service that I got from Victor Jimenez. I will definitely take my truck again with him. More

by Vianeysanchez61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
Report | Print
Feb 28, 2024 -

Harbor Chevrolet responded

We're delighted to hear that you love taking your truck to our dealership for service, and we appreciate your positive feedback about Victor Jimenez. We're committed to providing excellent service, and we look forward to welcoming you and your truck back for future visits. If there's anything specific you enjoy or if you have any suggestions for improvement, feel free to share. Thank you for choosing us for your truck service needs!

Helpful
February 11, 2024

Victor was the best service rep I’ve had out of the 8 years I’ve been getting my vehicle serviced More

by Gav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
Report | Print
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for your kind words about Victor! We're thrilled to hear that he provided the best service experience for you in the 8 years of getting your vehicle serviced. We truly appreciate your loyalty, and if there's anything else we can do for you, please feel free to let us know.

Helpful
February 09, 2024

I was not 100% satisfied with the service. 2 hr service turned into 3 hrs with no follow up. The tire rotation should have taken a lot less. I was told there was a recall which I was not aware More

by Cypress.23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Report | Print
Feb 12, 2024 -

Harbor Chevrolet responded

We apologize for the extended service duration and lack of communication during your recent visit. Your feedback is valuable, and we're addressing these issues internally to improve our service. We appreciate your understanding and hope to provide a more positive experience in the future.

Helpful
February 07, 2024

Victor is very informative and helpful. Im thankful that he walked me through the troubleshooting and gave me the confidence that im being taken care of. More

by Sire
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor JImenez
Report | Print
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for sharing your positive experience with Victor! We're delighted to hear that he provided informative and helpful assistance, guiding you through troubleshooting and instilling confidence in our care. If you have any more questions or need further support, feel free to reach out. We appreciate your trust in us.

Helpful
February 01, 2024

Very smooth and convenient as well high-quality service! Overall Sales, finance and service were high quality! More

by lgutierrez6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Garcia, Elton Essler
Report | Print
Feb 12, 2024 -

Harbor Chevrolet responded

Thank you for the positive feedback! We're thrilled to hear that you had a smooth and convenient experience with our sales, finance, and service teams. Providing high-quality service is our priority, and we appreciate your acknowledgment. If you have any further needs or questions, please don't hesitate to reach out. Safe travels and thank you for choosing us!

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