Harbor Hyundai

Scott Jones- Excelkent customer service I always dread doing car maintenance. However, Scott Jones always makes the experience a pleasurable one with his friendly and professional demeanor. I always dread doing car maintenance. However, Scott Jones always makes the experience a pleasurable one with his friendly and professional demeanor. Every dealer should have more people like him. More

service on my car. great! Scott Jones is very nice and easy to work with. I DO NOT LIKE YOUR NEW DESK IN THE LOBBY.THEY ARE TO HIGH UP. I COULD NOT SET DOWN AND TALK WIT great! Scott Jones is very nice and easy to work with. I DO NOT LIKE YOUR NEW DESK IN THE LOBBY.THEY ARE TO HIGH UP. I COULD NOT SET DOWN AND TALK WITH SCOTT. More

Very Satisfied Customer -Proximity of home; Advisor friendly, knowledgeable , capable of translating mechanic diagnosis of problem. -Explanation and correction of concern -Proximity of home; Advisor friendly, knowledgeable , capable of translating mechanic diagnosis of problem. -Explanation and correction of concern supposedly addressed at another Hyundai dealer s More

Worst Experience ever I came for a service here. They did oil change and left the oil cap lose. I almost suffocated in my car because of oil smell inside my car and the oi I came for a service here. They did oil change and left the oil cap lose. I almost suffocated in my car because of oil smell inside my car and the oil was burning on the engine. I took my car to nearest Hyundai dealer and have to pay $75 to fix it. When I called harbor hyundai, they said you should have brought the vehicle to us and said we cannot cover those charges for you. Is that the service you provide to your customer. Anything could have happen to the car or people sitting inside the car. Every one makes a mistake but then at least you should have courtesy to pay for the damage that happened to my car because of you mistake. I was thinking of Hyundai Santa Fe from here but now won't even buy any of Hyundai car ever again. More

Simple and clean transaction, Value was built in. Good value on a eighteen month old "previously" owned car. As a low mileage driver, the higher than average mileage didn't bother me. Plenty of warra Good value on a eighteen month old "previously" owned car. As a low mileage driver, the higher than average mileage didn't bother me. Plenty of warranty left. More

Sales person Ken was great to deal with! When dealing with Ken Bundy, he was professional and courteous, it was really a pleasure to buy a car from Ken. I would highly recommend him. As fa When dealing with Ken Bundy, he was professional and courteous, it was really a pleasure to buy a car from Ken. I would highly recommend him. As far as David in the finance department, his attitude was a bit unprofessional when: 1) I did not want to sign form allowing Harbor Hyundai or others to contact me for sales and promotions, he was upset and basically threw the paper in the trash, then caught his attitude somewhat and reprinted the form again with a simple, "customer refuses to sign" notice. 2) when I chose not to purchase extended warranty, his attitude was, " well it's your car!" I told him, his attitude should be more in line of, hey it's not a lemon I'm selling you, but a Genesis with Factory warranty that carries over to you! My wife felt the tension from him as well. If it wasn't for David, I would have given 5 stars. More

OUTSTANDING DEALERSHIP FROM TOP TO BOTTOM All employees go above and beyond to make the visit pleasant and prompt. From sales (James) to finance (Ruben) and to service (Esteban & Saul). I wi All employees go above and beyond to make the visit pleasant and prompt. From sales (James) to finance (Ruben) and to service (Esteban & Saul). I will refer friends and family to this dealership. More

Nice service, could be better My Finance guy David was awesome. Paul was working hard too. He gave me all the details required. Overall was a good experience. the best part was the My Finance guy David was awesome. Paul was working hard too. He gave me all the details required. Overall was a good experience. the best part was the price. Customer service could have been better. More

Service Crew is Great! I have been driving Hyundais for 10 years and always get service at Harbor Hyundai. Jake, Scott & Estaban always remember my name and what's going on I have been driving Hyundais for 10 years and always get service at Harbor Hyundai. Jake, Scott & Estaban always remember my name and what's going on with my family. They take care of my car and it always comes back cleaned. I highly recommend Harbor Hyundai! More

Warranty work was done without question or complication Overall service in all areas was professional. Tried a few times to contact my service crew member by phone without success. Had to go through the mai Overall service in all areas was professional. Tried a few times to contact my service crew member by phone without success. Had to go through the main switchboard who contacted Esteban. More