
Harbor Hyundai
Long Beach, CA
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4,954 Reviews of Harbor Hyundai
The customer service and communication from Rodrigo is excellent and professional. I've had another service advisor who also had the same qualities. Harbor Hyundai Dealership harbors the best individual excellent and professional. I've had another service advisor who also had the same qualities. Harbor Hyundai Dealership harbors the best individuals to represent the company's values. More
Kind and thoughtful follow-up. Went above and beyond our expectations. We highly recommend to anyone looking for a new Hyundai in Southern CA. Went above and beyond our expectations. We highly recommend to anyone looking for a new Hyundai in Southern CA. More
I have been coming to Harbor Hyundai for the last eight years since I moved to Southern California because it was rated the best service department for Hyundai and still is. All of the staff are very frien years since I moved to Southern California because it was rated the best service department for Hyundai and still is. All of the staff are very friendly and helpful. The service department is excellent! I had to bring my Hyundai in for a factory update. It was easy to schedule the appointment, Rodrigo reviewed the service that would be done and let me know approximately how long it would take. They have a very comfortable waiting area with coffee. When the work was finished, the, the car is washed and vacuumed, a really nice perk! More
Candace was very friendly and knew what she was talking about. The drop off took about 6 minutes and the pick up later that afternoon was less than 5 minutes. I have always been pleased with the performanc about. The drop off took about 6 minutes and the pick up later that afternoon was less than 5 minutes. I have always been pleased with the performance at Harbor Hyundai. This was my first experience with Candance and I was very impressed! More
They were very professional and kind. They answered all the questions that we had and made the experience very pleasant for all involved. I would recommend them to others for sure. They answered all the questions that we had and made the experience very pleasant for all involved. I would recommend them to others for sure. More
This location has been very helpful to me every time I’ve had to schedule for a service or even a last minute situation I’ve had great service from here, thank you for always setting the bar higher and alway had to schedule for a service or even a last minute situation I’ve had great service from here, thank you for always setting the bar higher and always being professional. More
I didn't think it was possible, but after 20 years of car buying, I finally found a fair, honest, friendly car dealership that deserves a 5-star review. My 16-year-old daughter saved up for a year to be able buying, I finally found a fair, honest, friendly car dealership that deserves a 5-star review. My 16-year-old daughter saved up for a year to be able to buy her first car. We visited several southern California Hyundai dealers over the past year and found most of them to be the usual uncomfortable experience you expect when buying a car. Harbor Hyundai was different from the start. The Sales rep Julio was very attentive and didn't play any games with me. He set up a great deal via email and helped us reserve our car easily. It almost felt too good to be true. When we arrived at the dealer, we were also assisted by the sales manager Alex. He provided exceptional customer service and was very receptive to our needs. There was never a sense of the usual aggressive sales personalities I have encountered at other dealers. Alex was genuinely friendly and accommodating. We wrapped up our deal by sitting with the finance manager Matthew. Again, we had an honest and easy transaction with exceptional service. We were there less than an hour and left feeling genuinely cared for. There were no pushy sales attitudes, only positive vibes. Do not hesitate and visit this dealer for any of your Hyundai needs. They are the BEST! More
I had an exceptional experience with Rodrigo Santizo at Harbor Car Dealership's service department. From the beginning, Rodrigo's professionalism and knowledge were impressive. He attentively listened to m Harbor Car Dealership's service department. From the beginning, Rodrigo's professionalism and knowledge were impressive. He attentively listened to my concerns, explained the diagnostic process clearly, and provided expert recommendations for repairs. Throughout the process, Rodrigo's commitment to customer satisfaction was evident. He kept me informed, promptly addressed any questions, and went above and beyond to ensure a stress-free experience. The only minor complaint I have is that the loaner car provided was too small. However, this did not diminish Rodrigo's exceptional service. In conclusion, Rodrigo Santizo's service exceeded my expectations. Despite the minor loaner car issue, his professionalism and dedication to customer satisfaction were outstanding. Kudos to Rodrigo and the entire Harbor Car Dealership team for their exceptional service! More
This is my second new car purchase from Harbor Hyundai. Friendly, consultative, no pressure experience! Super helpful with all my questions and great follow up. I love my new Santa Cruz! Friendly, consultative, no pressure experience! Super helpful with all my questions and great follow up. I love my new Santa Cruz! More