
Harbor Hyundai
Long Beach, CA
Filter Reviews by Keyword
By Type
4,958 Reviews of Harbor Hyundai
Very Satisfied Customers We have had a great experience with Harbor Hyundai since we bought our vehicle from them and as we have had our car serviced in their service departme We have had a great experience with Harbor Hyundai since we bought our vehicle from them and as we have had our car serviced in their service department. James Kraft was excellent in helping us find a car that suited our needs and continues to be helpful. He took the time to explain the features on the different vehicles that interested us and was more than helpful in so many ways. We have never met a car salesman that truly went out of his way to meet the customers needs. The service department also does an excellent job and we have been fortunate to have Esteban Morfin assist us. We would favorably recomment Harbor Hyundai. More
Staff: knowledgeable, friendly, efficient, honest. Jake was courteous, thorough, honest, helpful, suggesting the %10 AAA discount, which I had not considered. Service was on time. This is why I keep g Jake was courteous, thorough, honest, helpful, suggesting the %10 AAA discount, which I had not considered. Service was on time. This is why I keep going back to them. More
Harbor Hyundai is the best I had a great experience at Harbor Hyundai. I got a really good deal on a new 2016 Elantra and am very happy with the car. I was in and out of the dea I had a great experience at Harbor Hyundai. I got a really good deal on a new 2016 Elantra and am very happy with the car. I was in and out of the dealership fairly quickly and will definitely recommend it to my friends and family. Thanks Ruben Ruiz for making my car buying experience such a positive one! More
Great experience Friendly and professional service. My time was spent efficiently and James Kraft was very pleasant with my family and I. The lady I met in finance wa Friendly and professional service. My time was spent efficiently and James Kraft was very pleasant with my family and I. The lady I met in finance was also very nice and straightforward which I appreciated. They took good care in getting the car I wanted ready for me the same day. It wasn't in the system but everyone made effort to have it ready in a timely manner. Very thorough explanation on everything and as a woman I felt very satisfied buying here. More
Excellent Service After a horrible night because someone broke my side window. I needed to get it fixed as quickly as possible. I called around to four or five window After a horrible night because someone broke my side window. I needed to get it fixed as quickly as possible. I called around to four or five window companies to fix my side window on the car all were giving me four to five-day wait times. I called Harbor Hyundai and talk to Jake Bumacod the service consultant there. I told him I needed to go out of town for the holiday and I needed to get my window fixed as soon as possible. He said to give him a moment, he came back on the line and said that it would take a couple weeks to get a new window for my car. I told him I couldn't wait that long and he came back and said that give him a half hour or so, he get back to me. He called me back in about 25 to 30 minutes and told me that he had found someone to take care of my problem and to bring the car in at 2 o'clock in the afternoon. When I got there Jack was busy so Scott Jones checked me in and told me that everything would be taken care. After about an hour and 20 minutes it was taken care of and at a reasonable price. When someone goes out of their way like all the people at Harbor Hyundai, you can't say enough. Everyone in service was very helpful and with Mike Casalegno in sales who checked on the progress for me why I waited in there lounge. I cannot say enough about all of them. They are just great people and I do highly recommend this company. More
Disappointing customer service. Brought my Hyundai in for a manafacturer recall campaign. After a subsequent inspection, I agreed to a brake job and airbag repair also. I had an appo Brought my Hyundai in for a manafacturer recall campaign. After a subsequent inspection, I agreed to a brake job and airbag repair also. I had an appointment at 9:20am and was told the job would take 4 hours and I would be called as soon as it was done. At 4:00 pm ( 6 1/2 hours later ) I called the Service Dept. and was told my representative was on the phone and would call me right back. At 4:40 I tried again with the same result. At 5:25 I received a call from someone at the Service Dept. stating that my car was ready and we're closed at 5:45.... So, I came in for a free Recall repair, ended up spending over 500 dollars ( by my own choice ), and can't get the very basic courtesy of a phone call to pick up my car. Not the best customer service in my opinion. More
Excellent Service The atmosphere is very pleasant and the service was excellent, hopping that I will be back with the friendly people at your Dealer soon: So keep the The atmosphere is very pleasant and the service was excellent, hopping that I will be back with the friendly people at your Dealer soon: So keep the good work, and have a nice thanksgiving Holiday Carlos Albor Sr. More
Service This was the first time that I had used this particular dealership. They were very accommodating to my appointment scheduling. They promptly gave me This was the first time that I had used this particular dealership. They were very accommodating to my appointment scheduling. They promptly gave me a ride back to work and were finished servicing my car in a timely manner. I did not like the fact that they were unable to pull up my service records from my other dealer. More
It Was quick I like the fact that Rubén had the car i wanted ready for me, when i arrived. The paperwork and process Was handled quickly. He Was very courteous. Th I like the fact that Rubén had the car i wanted ready for me, when i arrived. The paperwork and process Was handled quickly. He Was very courteous. Thanks Rubén. More
My Wednesday at Harbor My oil change and tire rotation took a little longer than two hours. They also did the work to fix the recall on my Accent. and my car was cleaner th My oil change and tire rotation took a little longer than two hours. They also did the work to fix the recall on my Accent. and my car was cleaner then when it went in. I had a coupon so the work cost me $39.95. When I got home there was a coupon from Win Hyundai for the same work for $19.95. WOW More