Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbor Hyundai
Long Beach, CA
4,959 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,959 Reviews of Harbor Hyundai
October 29, 2015
Great Experience and Great Car This was the best dealership I have dealt with, especially my salesperson Ken Bundy. Ken was extremely knowledgeable, pleasant to deal with and very This was the best dealership I have dealt with, especially my salesperson Ken Bundy. Ken was extremely knowledgeable, pleasant to deal with and very helpful to me in choosing and purchasing my Elantra GT. He was great at helping me compare models and options and kept me well-informed throughout the sales process. Ken was very thorough and professional and made this car-buying experience fun. If you want great personal service and a smooth transaction, this is the place. Be sure to ask for Ken. More
by shellGT
Employees Worked With
Ken Bundy
October 28, 2015
I love my new Elantra GT! James was extremely helpful and very knowledgeable about the cars themselves, as well as the extra options that they offer. He was also thorough in ex James was extremely helpful and very knowledgeable about the cars themselves, as well as the extra options that they offer. He was also thorough in explaining how to use all the new little gadgets in my car. I had my last Hyundai for over 15 years and though it was the "spruced up" version with all the extras...it was 15 years ago when a power sunroof was about as fancy as cars got. LOL...Plus, he came in on his day off and answered my call on his next day off as well! You can't ask for anything more. I would definitely recommend Hyundai and this dealership in particular to anyone who is in the market for a new car. More
by tracyg77
Employees Worked With
David J Nething, James Kraft
October 28, 2015
Lies, Lies, and More Lies I called harbor Hyundai after finding an internet ad for a Hyundai Elanrtra Sport for my mother, who needed a pre-owned car. The car is fine. The deal I called harbor Hyundai after finding an internet ad for a Hyundai Elanrtra Sport for my mother, who needed a pre-owned car. The car is fine. The deal didn't go so well. What transpired is as follows. In mid August we purchased this car, by the way, and I've given them more than two months to resolve problems, but nobody seems to give any attention to it and overall, it was a bad experience, because these people are not engaging in ethical business practices, neither is Hyundai USA. I called and spoke with someone about the car that I found online. he gave me further information over the phone and of course, since I dealt with him first, I wanted him to receive the commission if we were going to purchase the car, which we did that evening. I called back to confirm, though, and another salesperson stated that there is no such a person who works there when I asked for the original person who I spoke with. I know this trick, as I've worked in car sales before and it wasn't for me, as there is known to be a lot of backstabbing taking place at many dealerships of this same genre, so another salesperson can obtain the commission. This didn't sit right, but we liked the car and we went, anyway, eventually purchasing it from salesperson Brian, who isn't on this list. The transaction went smooth, we traded in our car and they worked with us with price. The car was purchased in the late evening and it was already dark, and we realized the next day that there were no car mats given with the car, but they sent those out a week later. The big problem here is as follows. We purchased an extended warranty, bumper to bumper, but were never given a receipt for it. It's charged in the contract, but it doesn't state the details of what is covered and dates covered. Harbor Hyundai said that evening that Hyundai USA sends out this information a month later. A month had passed and I called harbor Hyundai, who insisted to call Hyundai USA. So I called Hyundai USA and they said absolutely not, that it's the dealership's responsibility to send out such information, and then they said to try Safeco, who are the one's who contract with Hyundai USA to perform warranty repairs, and so I contacted them, and they put it all back on Hyundai USA. So, everybody is lying and everybody doesn't want to take responsibility, and we have no warranty, so we're contacting the State of California at this point. Harbor Hyundai begged us for a review on this website, so here it is - An honest one. Maybe it's the norm in business for many today to lie and not take responsibility and breach their contract, but it doesn't make it right and ethical in any way, just because they follow this norm of many businesses. Also, there was to be a card sent out for roadside assistance, again with everybody stating to call the other one, also never received. This is a big problem and we will pursue you for your sham, because it IS the right thing to do and others should know of what you're doing to consumers and breaching your contract and fiduciary duties. My mother is 81 year old woman and we shouldn't have to spend time stressing about all this over the phone on hold several times, just to have all of you lie to us. I will tell ALL people about you, your sham of a company, because it's the truth and it IS the right thing to do because it IS the truth, which you hide from. More
by Don
Employees Worked With
Brian and someone who said his name was Juan
October 27, 2015
Best New Car Purchase. Buying my new Veloster Turbo was the best new car buying experience I have had to date. Ruben and I communicated through a few emails the morning of m Buying my new Veloster Turbo was the best new car buying experience I have had to date. Ruben and I communicated through a few emails the morning of my purchase. He promptly notified me of a BETTER incentive than what was offered the day before. I told Ruben that finance was taken care of and he had the car out front and ready by the time I got there. Paperwork was quick and I could not have been more satisfied. When it is time to buy another Hyundai, I will be sure to give Ruben and Harbor a call. More
by CLINESDESIGNS
Verified CustomerEmployees Worked With
Ruben Ruiz
October 27, 2015
Extremely Helpful and Knowledgeable I went to look at a new Hyundai Sonata. I ended up trading in my 2013 for a new 2015. Love my Hyundai. Eric and the team was so helpful and sweet. I went to look at a new Hyundai Sonata. I ended up trading in my 2013 for a new 2015. Love my Hyundai. Eric and the team was so helpful and sweet. More
by MichalleC
Employees Worked With
Eric Hammerness
October 27, 2015
Service with a smile I travel from Hollywood to Long Beach for my service even though there is a dealership in my area...WHY...because I like the way I feel when I get the I travel from Hollywood to Long Beach for my service even though there is a dealership in my area...WHY...because I like the way I feel when I get there. I feel I am welcome when I arrive, they expect me, Scott remembers me and my car from my last visit. The service work is done in the shortest possible time, the wait is not long but it is pleasent...good coffee. My car goes in dirty ...comes out clean. I be back. More
by rickfrio3050
Employees Worked With
Scott Jones
October 25, 2015
I'll never buy a car anywhere else This is the third car we've purchased from Harbor Automotive Group and we have the game same excellent experience every time. Paul was great as always This is the third car we've purchased from Harbor Automotive Group and we have the game same excellent experience every time. Paul was great as always, and there is never any pressure to buy. We live out in the Murrieta/Temecula area now, but we made the trip because this dealership is outstanding. We'd still buy here even if we moved out of state. We always refer friends and family to Harbor because we know they will be treated right and get a fair price and a great car. More
by inkaman00
Employees Worked With
Paul Zipagang
October 25, 2015
Great dealership Very professional, I have been coming to Harbor Hyundai for years now and have had always a good experience. Staff is very helpful and friendly. I fee Very professional, I have been coming to Harbor Hyundai for years now and have had always a good experience. Staff is very helpful and friendly. I feel like my car is in good hands. I also really appreciate that while I am waiting for my car to be serviced I am not bothered by pushy sales person like I have experienced in another dealerships... More
by Katerina
Employees Worked With
Jake Bumacod
October 24, 2015
Awesome first experience First time buyer/leaser and on my own, salesman Ruben Ruiz made it a smooth process and was extremely helpful! No pressure and very friendly! First time buyer/leaser and on my own, salesman Ruben Ruiz made it a smooth process and was extremely helpful! No pressure and very friendly! More
by thefitjuan
Employees Worked With
Ruben Ruiz
October 24, 2015
Grreat car buying experience Salesperson, Johnny was super friendly and best of all not aggressive or pushy. I liked the fact that the dealership was small, but had plenty to choo Salesperson, Johnny was super friendly and best of all not aggressive or pushy. I liked the fact that the dealership was small, but had plenty to choose from. More
by BIKEROB
Employees Worked With
Johnny Marifan, Johnny Marifian
