Harbor Hyundai

Randy was an awesome salesman. He was friendly, knowledgeable and most helpful. He took time to explain the features of the car, he gave me time to explore the vehicle. He was He was friendly, knowledgeable and most helpful. He took time to explain the features of the car, he gave me time to explore the vehicle. He was very patient with me and answered all my questions putting me at ease. I would recommend Randy and this car dealership to friends and family. The financial agent, was also helpful. At no time did I feel the pressure to buy anyI didn't want. More

Chris and Demetric were excellent at getting me in and out in time for my next appointment. I was ending the lease on my 3rd Hyundai buying it and it was a smooth transition. This was an excellent purchas out in time for my next appointment. I was ending the lease on my 3rd Hyundai buying it and it was a smooth transition. This was an excellent purchasing experience. Thanks to my team! More

Best new car buying experience ever! Our salesperson Jack was amazing without the usual high pressure sales tactics. We were done in less than a hour!! Our salesperson Jack was amazing without the usual high pressure sales tactics. We were done in less than a hour!! More

My service experience was amazing! On my most recent visit, as soon as I pulled up to the service department and got out of my car, Rodrigo greeted me and addressed me by name before On my most recent visit, as soon as I pulled up to the service department and got out of my car, Rodrigo greeted me and addressed me by name before I even checked in. Wow! That's top-notch service! Rodrigo was super personable and friendly and he made the check in process smooth and efficient. The facility is clean and comfortable and they have a nice coffee station if you're waiting for your car. I received a text as soon as my car was done and they have a new feature which allows you to pay your invoice online to speed up the pick-up process. From beginning to end, Rodrigo went above and beyond to provide exceptional customer service and made me feel valued as a customer. It made my day! Keep up the great work! I've had my car serviced at this location several times and have had a consistently great customer service and competitive pricing. Highly recommend Harbor Hyundai! More

Overall very good sales and purchasing experience. Mac and Matt were friendly, professional, and forthcoming with information about the vehicles and packages available. They were able to help work a Mac and Matt were friendly, professional, and forthcoming with information about the vehicles and packages available. They were able to help work around my preferred financing method. After making the decision to buy, only took a couple hours to drive off the lot. More

The problem originally reported below has been corrected. Thank you to Scott Pitman and Harbor Hyundai for your customer service. Sincerely, Ronaldaloha@gmail.com Dear Scott at Harbor Hyundai, thi Thank you to Scott Pitman and Harbor Hyundai for your customer service. Sincerely, Ronaldaloha@gmail.com Dear Scott at Harbor Hyundai, this is my 3rd EV lease and is the worst experience. I will detail item by item that missed the mark and will show how you tricked me with bate and switch. I did not want car security system. by next day, less than 24 hours, the sales manager would not remove it because he said I signed the deal and it was too late. If I would have told him yesterday via Daniel the salesman, he would have removed it. this is the problem: I asked Daniel if the security system can be opt out and he was very evasive and did not answer the question beating around the Bush. after signing papers in finance department, I find out that the items are optional. the sales manager Juan said if I would have told him yesterday, I did not want it, he would have removed it. again, I did not get answer from Daniel during the sales talk, He was very evasive. this is a great trick: negotiate with customer verbally in the dark, then go to the finance department and sign papers very very fast so you can't really understand all that is going on until you get home and realize what the light has revealed. example: no mention beforehand of the $400 penalty when you return the vehicle at the end of the lease, until you see it in the finance department. on and on, learn after the fact. my previous leases did not have this type of penalty. You tricked me good. I will enjoy the Kona in spite of your tactics. I leased a Chevy Volt had a great experience sales and delivery. I had a great experience with my IONIQ leased from Win Hyundai. now I have a very negative experience to rebound from. sincerely, Ronaldaloha@gmail.com More

I have been trusting Harbor Hyundai for my car maintenance since 2020. Every interaction has been friendly, efficient and dependable. I recently worked with a new Service Writer named Candice and maintenance since 2020. Every interaction has been friendly, efficient and dependable. I recently worked with a new Service Writer named Candice and found her to uphold the same standards. She is personable, knowledgeable and an excellent communicator. More

My advisor Candace Calvary is very courteous and very kind and very helpful and I trust her for services needed. All the employees there are very polite. This dealership is honest and is very clean and s kind and very helpful and I trust her for services needed. All the employees there are very polite. This dealership is honest and is very clean and safe. More

They were friendly and attentive to any questions or concerns I had. I was very happy with the service. concerns I had. I was very happy with the service. More

My buying experience was stellar at Harbor Hyundai. Leonard kept me up to date on every aspect of the transaction. After interacting with dealers all over SoCal for months to get the vehicle I wanted, Leonard kept me up to date on every aspect of the transaction. After interacting with dealers all over SoCal for months to get the vehicle I wanted, I was prepared for lies, bait and switch, promises that never materialized. None of that happened. I got exactly the car I wanted, at the price agreed upon, within the time frame promised. I would say, don't waste your time anywhere else if you want the best price, customer service and an enjoyable transaction. More