
Harbor Hyundai
Long Beach, CA
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4,954 Reviews of Harbor Hyundai
Excellent buying experience overall. The customer service was great. Also, the sales team worked hard on my deal.The financing manager was also very helpful. service was great. Also, the sales team worked hard on my deal.The financing manager was also very helpful. More
Buying experience at the dealership was smooth and comfortable. Early on, noticed an issue with the steering on my 2013 sonata gls and after a brief misunderstanding (scott, the service manager, tho comfortable. Early on, noticed an issue with the steering on my 2013 sonata gls and after a brief misunderstanding (scott, the service manager, thought i was just not used to the electronic steering) i was asked to bring in the car. Ed, one of the mangers, personally took a drive with me and acknowledged some issues. He was very professional and easy to talk to and in addition was very obviously experienced. Ed referred me back to Scott who personally took care of everything from then on. Scott was very professional and sort of the "old school" type of guy who tells it as it is (Scott is also very obviously experienced.) I was impressed because i did not have to go through a lot of the hoops in regards to the steering issue on my sonata that a lot of other people are dealing with. Scott found the problem, no runarounds, and he just replaced the entire steering module along with some fine tuning in the electronic steering and it seems to have fixed the "wandering" issue. I am extremely happy with my sonata now and this dealership has been an important aspect of my satisfaction. They are obviously taking customer satisfaction seriously and i am even more confident in my purchase at Harbour Hyundai. Would recommend to anyone who is thinking of purchasing a hyundai. More
Overall the greatest experience possible. After leaving another dealership (Mission Hills) it was a breath of fresh air to work with Ken and his team at Harbor Hyundai. Ken treated us like family and have another dealership (Mission Hills) it was a breath of fresh air to work with Ken and his team at Harbor Hyundai. Ken treated us like family and have already referred him to our family (we had over 30 people over for Easter) and friends. All dealerships should take notice, Harbor Hyundai is the future of auto sales. They are professional, knowledgeable and fair. Thank you all again, Larry Conti More
came into dealership with a car in mind after receiving an online quote from Harbor Hyundai. The entire process was easy and did not feel pressured to buy car or any added extras like I have in the past w an online quote from Harbor Hyundai. The entire process was easy and did not feel pressured to buy car or any added extras like I have in the past with other dealerships. This has been the best car buying experience for me ever. Will be going back at the end of my lease for another car from these guys. More
UPDATE: I was contacted by Harbor Hyundai. They apologized for the miscommunication. I bought a Accent from Mr Kraft. When he was selling us the car, he told us that it takes synthetic oil, c apologized for the miscommunication. I bought a Accent from Mr Kraft. When he was selling us the car, he told us that it takes synthetic oil, change every 7500 miles and the oil changes will cost around $70. Well we waited the full 7500 miles Mr Kraft told us to do. Turns out, he was wrong and lied. We need regular oil and change every 3000 miles. When I called him up to ask about what he had said, I spent 45 minutes on the phone with him. All I wanted to know is what kind of oil my brand new Hyundai Accent takes. He spent 45 minutes trying to deny what he said. He did not know what kind of oil was used after the 45 minutes. I was shocked when he accused me of "fishing" for something. Are you kidding me? Mr. Kraft needs to grow up and take responsibility for his mistakes, and learn the info of the products he is selling. More
The transaction was fairly straight and simple didnt even had to do any price haggle the price given upfront was was below what i had planned for even below the TMV with few added accessories. Had a pleasure had to do any price haggle the price given upfront was was below what i had planned for even below the TMV with few added accessories. Had a pleasure doing business will surely recommend. More
Very helpful, polite, and knowledgeable. I always felt like I was being helped and wasn't being forced to buy something. Even though the first day I was just looking James took good care of me. I was also like I was being helped and wasn't being forced to buy something. Even though the first day I was just looking James took good care of me. I was also considering a Ford at the time, but the dealership next door was extremely unhelpful, and dismissive as soon as they found out I wasn't buying anything that day. A week later I bought my Hyundai. I highly recommend this dealership and to ask for James. More
I got the best deal through the internet at this dealership. I drove an hour to get there but it was worth it. It took one hour to check out the car and complete all the paperwork including financin dealership. I drove an hour to get there but it was worth it. It took one hour to check out the car and complete all the paperwork including financing. It was so quick they were still washing and preping the car when we finished with the paperwork. I was driving away with my new car in 1hour and 20 minutes. This was the easiest car I have ever bought. No hassle or any pressure from the dealer. I highly recommend this dealership and Ruben Ruiz. More
My husband and I were going to just look for a used Hyundai and not purchase on this day. We were greeted by Ken Bundy, and he showed us a few older cars. But because of the very small price advanta Hyundai and not purchase on this day. We were greeted by Ken Bundy, and he showed us a few older cars. But because of the very small price advantage to buying used, we began looking at the 2013 models. Ken Bundy was very patient and generous with his time. At the end we purchased a new Sonata from Ken. We are very please, so far, with our decission. More
I bought my first Hyundai from Harbor back in 2008. I bought my second one back in 2010 and I just now bought my third one. I only shopped dealers the first time. After that, I just keep going back to Ha bought my second one back in 2010 and I just now bought my third one. I only shopped dealers the first time. After that, I just keep going back to Harbor. They treat you fairly and take good care of you, both in sales and service. Kudos to Mike in sales and Scott in service. More