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Harbor Hyundai

Long Beach, CA

4.9
4,889 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,889 Reviews of Harbor Hyundai

March 21, 2011

Tom Zgonc treated us very well each and every time we bought a car from him. He never forced anything on us. He explained everything completely and gave us more than one option. He also walked us throug More

by skip brine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM ZGONC
March 21, 2011

Dealership was very large compared to other dearlerships in my area, so they had more vehicle availability than the others. Found the car I wanted with the options, and salesperson was very honest and upfr More

by jchoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Suh
March 21, 2011

frustrated is the 1st word that comes to mind when trying to describe my experience with Harbor Hyundai,...It just seems to me the effort to help me drive off in the car I wanted(specifically the color) was More

by roy bortolazzo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1
Apr 05, 2011 -

Harbor Hyundai responded

Roy, thank you so much for your candor and expressing your feelings regarding the buying process at Harbor. That being said I am a little lost on how we failed to meet your expectations. From what I understand Frank made several attempts to contact you regarding the vehicle and the high rate at which these cars, specifically your color were being sold. We at the dealership are just as distressed as you over the availability of the Elantra and the colors Hyundai provides us. In the end the manufacturer provides us with a limited allocation and we work the best we can with the availability and our customers needs. I understand that even when the car you wanted sold Frank made an effort to provide the same discount on a more expensive car with the color you wanted. In the end we have only so many of the advertised vehicles and when it comes to the Elantra they do sell extremely fast. If there is anything further we can do for you, regarding your purchase or future service concerns feel free to contact anyone here, or myself. Thanks again we truly do appreciate your business. Please contact Kevin Johnson (Marketing Director) or Chris Smith (General Sales Manager) at 562-426-3341.

March 20, 2011

I bought a 2011 Huyndai Genesis at Harbor Hyundai. I had called ahead of time about a car in their weekly ad. That car was not the color I wanted but they had another one with the color and options I wanted More

by jdoscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hammerness, Eric Hammerness
March 20, 2011

This is the 5th Hyundai I have purchased from James. I was impressed from the first time I met him with his knowledge of the vehicles and the time he will spend to find the right fit. I will continue to b More

by steve_hoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kraft, James Kraft
March 18, 2011

James greeted me with a smile. James was very knowledgeable and thorough with pricing, loans, best offers. James was pleasant and hospitable. Although he was aware of my mind being set on the 2 More

by shadekade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kraft, James Kraft
March 16, 2011

The people at Harbor Hyundai are really friendly. We went there a few times before buying our car and each time, the sales person was nice, welcoming and not trying to force a sell on us. No "pushy" salesman More

by gillessj5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bundy, Ken Bundy
March 14, 2011

Excellent customer service (thank you, Susan!!) with a good selection of stock. We initially went to purchase a new vehicle but ended up with a great deal on a used, Hyundai Certified car. Very happy wi More

by TeacherBarbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan S., Gordon
December 31, 2010

Received a great internet price quote from Pierce Caine at Glendora Hyundai, who works with John Bryant in their Internet Dept. Talked to Pierce several times. Verified the price before driving out 32 mil More

by jbalasz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Leon
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