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Harbor Hyundai

Long Beach, CA

4.8
4,966 Reviews

3720 Cherry Ave

Long Beach, CA

90807

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4,966 Reviews of Harbor Hyundai

July 23, 2022

Randy, Richard and the whole Harbor Hyundai team were amazing!! Randy greeted me with a great welcoming smile as I drove in to the lot and the experience did not stop there. There was minimal wait time More

by Mistyllavigne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Leal, Richard "RC" Chavez
Jul 24, 2022 -

Harbor Hyundai responded

Thank you so much for your kind words. We are very pleased with our team and love when our customers recognize them. Makes us happy hearing you had a hiccup free process. Thank you for your business. It means so much to us. Michelle Pitman

July 23, 2022

My wife and I purchased a 2020 Hyundai Elantra Value Edition vehicle from Harbor Hyundai. We also decided to purchase the bumper-to-bumper warranty for it. For some inexplicable reason the starter but More

by jdovala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Aguirre
Jul 24, 2022 -

Harbor Hyundai responded

We are so glad everything worked out well for you with your vehicle repair. We appreciate your business. Michelle Pitman

July 21, 2022

This week was my second service visit with Harbor Hyundai working directly with Andres. He is an excellent service consultant. Every time he was clear on what was happening and why. He answered all of my que More

by JacquieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Aguilar
Jul 21, 2022 -

Harbor Hyundai responded

First of all, thank you for being a service customer at Harbor Hyundai. Your business means so much to us. We love hearing about the excellent service Andres provided you during both your visits. We will look forward to having you back and taking care of all your vehicle needs. Michelle Pitman

July 21, 2022

Simply the best service dept in town, will always be my first choice. Great service dept. More

by davidg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jones
Jul 21, 2022 -

Harbor Hyundai responded

What an honor to receive your kind words about being the best service department in town. We really work hard to earn your business and positive feedback so thank you for acknowledging the service our team provided you. Your business means so much to us. Michelle Pitman

July 21, 2022

Everyone was super friendly and very helpful in answering all of my questions. The entire buying process was much quicker than I’ve experienced at other dealers. More

by Bnd11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Casalegno, Randy Leal, David Davila
Jul 21, 2022 -

Harbor Hyundai responded

We love hearing that you had a great experience with our friendly team. We only hire nice people! We are glad the process was quick and we hope you are enjoying your new vehicle. Michelle Pitman

July 20, 2022

Ken was incredibly helpful and went above and beyond. Thank you for all of your efforts! More

by Andi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bundy
Jul 21, 2022 -

Harbor Hyundai responded

Ken is the best and always goes above and beyond for his customers. Thank you for appreciating his efforts. Your business is important to us. Thank you for choosing Harbor Hyundai. Michelle Pitman

July 20, 2022

Loved this dealership. They made everything so easy and fast. Mr. Bundy warmly greeted us as soon as I arrived. I felt comfortable and confident with my purchased. I will d More

by Wendycendejas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bundy, Juan Davila
Jul 20, 2022 -

Harbor Hyundai responded

It means so much to us that our customers feel comfortable visiting our dealership and that they leave confident in their decision so we are so happy to hear that was your experience with Ken and the team. It is an honor to have you refer us to your family and friends. Thank you so much. Michelle Pitman

July 19, 2022

Scott Jones was rude when I went in for my 10:15 AM appointment. Jake actually helped more than Scott. 5 hours later my oil change still was not done. A salesperson told me I was being ridiculous about More

by cbran70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Bumacod, Scott Jones
Jul 20, 2022 -

Harbor Hyundai responded

Hello, I am so sorry about your experience today at Harbor Hyundai and I apologize that you did not get to meet a decision maker. Meeting a decision maker is actually part of our standard process so the fact that this didn't happen is a mistake on our end. I would greatly appreciate some more information from you so I can personally investigate this situation. We definitely want to earn and keep your business. I am sorry we failed you but I hope you will allow us to make this right. Would you please email me your contact information with a good time to call and I will reach out to you. Thank you for your feedback and I look forward to visiting with you. Michelle Pitman, Chief Operating Officer

July 18, 2022

David and Randy helped us to buy our new electric car . David and Randy are very professional and helpful. They exceeded our expectations from sales group. In addition Richard the finance manager was very More

by agorgani123@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Leal, Juan Davila, Richard "RC" Chavez, David Davila
Jul 20, 2022 -

Harbor Hyundai responded

We love hearing about your experience at Harbor Hyundai and we especially love the feedback about our team. We are so glad that David and Randy took care of you throughout the buying process and that RC helped you through financing. We are grateful to serve you. Your business is important to us. Michelle Pitman

July 17, 2022

We felt like family and everyone we talked to was kind and polite. The entire buying process was pleasant and fast! More

by jessiel9921@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Saul, Les Saul , Mike Casalegno, Jack Duty, Alfredo Martinez
Jul 20, 2022 -

Harbor Hyundai responded

That means so much to us that you felt like family. We have worked hard to build a unique and special culture where everyone feels well cared for. We are glad you enjoyed our gimmick free process. Congratulations on your new car. Michelle Pitman

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