Harbor Nissan - Service Center

FRIENDLY SERVICE THANKS TO RICHARD AND MICHAEL FOR MAKING MY VISIT PLEASANT. THEY WERE GREAT TO CHAT WITH AND ANSWERED QUESTIONS TO MY SATISFACTION. I WILL RETURN AGA THANKS TO RICHARD AND MICHAEL FOR MAKING MY VISIT PLEASANT. THEY WERE GREAT TO CHAT WITH AND ANSWERED QUESTIONS TO MY SATISFACTION. I WILL RETURN AGAIN FOR FUTURE SERVICES! More

Recall nightmare After the dealer having my car for several months for the recall on airbags, my car battery was dead when I picked it up,spiders in my car. When asked After the dealer having my car for several months for the recall on airbags, my car battery was dead when I picked it up,spiders in my car. When asked about to reimburse for car battery I was told that the cost of having a car, not did they do a overall infliction on the car to make sure everything ran correctly their excuse was we only had 4 days to do 140 cars there was no time . More

Oil change I took my 2017 titan xd in for an oil service. The staff was outstanding, the waiting area was clean and the truck was completed quickly. I took my 2017 titan xd in for an oil service. The staff was outstanding, the waiting area was clean and the truck was completed quickly. More

problems solved...thank you. Had all 4 tires changed to a better grade than the orig and 2 other issues taken care of.Met with owner Chris,and serv manager,they wrote down all my Had all 4 tires changed to a better grade than the orig and 2 other issues taken care of.Met with owner Chris,and serv manager,they wrote down all my issues,and made sure I was satisfied. Danielle Bennett took care of the items that needed attention,called me on updates quickly,and performed all requested repairs,and replacement,that were needed rapidly.Great attention by Danielle,and a great personality to deal with,,,she went above normal customer service.......Thank You. More

misled & unappreciated I bought a 2009 Nissan Versa from them in 2016. I was promised free oil changes and a $25 gift card. I got neither of them after I bought the car. In I bought a 2009 Nissan Versa from them in 2016. I was promised free oil changes and a $25 gift card. I got neither of them after I bought the car. In September of 2017, I get a notice via email that the airbags have been recalled due to shrapnel being a dangerous issue in the event of an accident so in October I took it in to have it replaced. While waiting for the airbags to be replaced, I got a rental from them. In the meantime, waiting for my car to get fixed, we were moving to Tampa. Which is even further away than Sarasota is to Port Charlotte. I informed them I was moving. Then within 2 weeks, my car was done. I was told I had three days to return the rental or I'll get charged regular rates for the rental on it. (first bad treatment from them) It all goes downhill from there. I called Nissan the day of January 2 and informed them I was on my way in to pick up my vehicle. Its quite a drive to Port Charlotte from Sarasota so I think about 1 1/2 hours is plenty of time to get my car ready to go. I get there and talked to Kelly, who's in charge of the rentals for this issue. She says she'll have someone get my car so I can be on my way. She comes back and says it'll be awhile, that its hidden behind other vehicles. I wait about 1/2 hour to get it. Finally got it and OMG. It was horrible. All BAD from there. The entire car was covered in debris. Not touched or washed in at least a month.I get in to start it, and it hesitates, then starts. The gas tank is completely empty when there was at least 1/8 tank or more in there when I dropped it off, the drivers door handle that fell off prior to drop off was gone from the center console where I left it. I have Hum by Verizon and in that time frame of my car being there, I got multiple alerts from them telling me that the Hum had been disconnected and reconnected, yellow battery alert, red battery alert and multiple inactivity alerts from them. And all I got for all this bad experience is a free car wash down the road from them. I had to stop and get gas first because at the next light getting to the car wash, my car almost died right there. I have never been treated so badly from a dealership until now. I give them a one star because, well because I, unlike them, I do have some respect for people. They seem to shun used car buyers as if they don't mean anything. The treatment I got from them was horrible and uncalled for. More

Quick service Scheduled appointment for oil change and tire rotation at dealership, I just moved into area. As I arrived I was greeted by a service advised who took Scheduled appointment for oil change and tire rotation at dealership, I just moved into area. As I arrived I was greeted by a service advised who took my information and then explained in detail what was going to be done and what the costs were going to be. He then explained the waiting area and after approximately 40 minutes he came and got me and explained what was done and the courtesy inspection that was performed. I had a very pleasant experience and would not hesitate to return to this dealership. More