Harbor Nissan - Service Center

Oil change Set up an appointment for 9:00. Truck finally was pulled into the maintenance area around 9:45. Not sure why I set an appointment for 9:00. Set up an appointment for 9:00. Truck finally was pulled into the maintenance area around 9:45. Not sure why I set an appointment for 9:00. More

No hassle No problems were encountered. Wait was ok. Could have been shorter. Friendly staff. Clean waiting area. Refreshments. Had car washed and had an oil c No problems were encountered. Wait was ok. Could have been shorter. Friendly staff. Clean waiting area. Refreshments. Had car washed and had an oil change. Took about 2 hours. Seemed a bit long for that. More

Always a Pleasant Experience! Easy in and out. Large waiting area with coffee and snacks as well as a place to set up a laptop if need be. Everyone is always friendly. Easy in and out. Large waiting area with coffee and snacks as well as a place to set up a laptop if need be. Everyone is always friendly. More

Helpless, they don't care about you. I've had 2 vehicles serviced this year in December. My wife and I leased around July. Both times, the service dept. has given me a difficult time. I c I've had 2 vehicles serviced this year in December. My wife and I leased around July. Both times, the service dept. has given me a difficult time. I called on December 8th and scheduled 2 appointments and both times that I arrived for the appointments, the service advisors had no record of the appointment. They asked if there are were concerns with the vehicle, then immediately diagnose the problem without actually checking the vehicle. They look at me like I have no idea what I'm talking about and everything should be perfect with the vehicle. I would prefer that they smile and help, maybe look at the vehicle and then identify if there even is a problem to be concerned about so that they can help. They seem like they do not enjoy their job and they don't want to be bothered. Maybe they should consider finding work that they enjoy doing. More

BAD CAR WASHER For the second time again the free car wash was bad. The rims you could see dirt and film left on them. The washing of car had soap stains and run off For the second time again the free car wash was bad. The rims you could see dirt and film left on them. The washing of car had soap stains and run off. The windows were spotted and the top had dirt. Whoever washing the car over there does a really bad job! I suggest that if you offer free car washing that they do the job properly. Also the armrest inside car had streak of dirt/grease. Whoever does the oil changes should clean up first before the enter inside the car. On a positive note the front desk guy was polite and the time frame he gave me to wait 1.5 hours was correct. I gave a bad review because of the poor car wash job AGAIN, and the streak of dirt left on armrest by person changing the oil! I should of checked this prior to leaving the dealership however I had another place to be at and checked everything out at home. More

The service advisor was very friendly. And the team solved my problem. I would definitely go back to there if I need any other services for my car. And the team solved my problem. I would definitely go back to there if I need any other services for my car. More

very pleased! Dropped my car to have front suspension worked on while i went to naples without an appointment. Jeremy Baker with service was awesome got me in an w Dropped my car to have front suspension worked on while i went to naples without an appointment. Jeremy Baker with service was awesome got me in an when i got back wasn't ready yet. But jeremy kept informed the whole time. Very pleased with his customer service! More

Great service Came in for a quick oil change and came out with a new car!! Got what I wanted the Nissan Altima 2016 for a reasonable price. Thank you harbor Nissan Came in for a quick oil change and came out with a new car!! Got what I wanted the Nissan Altima 2016 for a reasonable price. Thank you harbor Nissan for a great experience once again. More

Why do they take appointments? I waited for an hour and forty minutes for a routine oil change, with an appointment. This is the 2nd time in a row this happened. Very disappointed! I waited for an hour and forty minutes for a routine oil change, with an appointment. This is the 2nd time in a row this happened. Very disappointed! More

Nice People Came in for a oil change. Car was ready as promised. Great customer service. Will be back in the future. Car was washed only issue, the car was not va Came in for a oil change. Car was ready as promised. Great customer service. Will be back in the future. Car was washed only issue, the car was not vacuumed. More