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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,174 Reviews
"All Heart. No Hassle.®" Since 1973. What is under the hood of the vehicle is not as important to your satisfaction as what is in the heart of the dealer you buy from. Dealerrater.com 2010, 2011 National and 2012, 2013, and 2014 Mass Used Car Dealer of the Year As well as receiving the 2015, 2016, 2017. 2018, 2019 and 2020 Consumer Satisfaction Award Industry Exclusive 30 Day Satisfaction Buy-Back Promise on every vehicle sold Even if you don't buy your next vehicle from Harbro, we ask you to demand that other dealers give you a satisfaction promise similar to what we offer. Maybe together we can change the Used Car industry for the better. Since 1973 our mission has been simple: "To change the way people feel about used cars and used car dealers, by treating other people the way we would want to be treated"
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,174 reviews

March 27, 2023

Whenever, I take my car in for service, they are friendly yet professional. My car is always ready in timely manner. More

by lucy6
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

I’ve been going to Harbor for many years. They never disappoint! Whenever I have an issue with my vehicle I KNOW I’m going to get great service at Harbro. ❤️ More

by Adventurous69
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

I had a very positive experience buying my dream car, a 2005 Thunderbird, from Harbro. They were very patient with every question. The car was beautifully detailed. Looks like new!! I would definitely reco More

by bpontol
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ken Judson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Always great service. Never any complaints. Always take care of what I need when I call. More

by csmith1985
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

After having had a major car accident, Mike & his staff were patient,kind, & professional. We had purchased a previous car from this dealer. So I decided to find my new ride here. I’m extremely happy wit More

by Suewargo
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Bellerose
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Shopping for a car can be daunting and exhausting but after finding Harbro Sales on line I scheduled a test drive and from that point on it was such a pleasant experience. No pressure AT ALL and I wasn More

by emoynihan1214
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jude Wassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Bellerose
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

I was preparing for a road trip and brought my car in for routine maintenance! Harbro was quick and efficient! More

by KAube77
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Going into a dealership as a woman can often present some challenges, but not here! I scheduled my appointment, test drove the truck I wanted and was able to get approved within a short time. I picked up the More

by SARABOUCHER128
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Judson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

So happy my son found this car for me at Harbor, the salesman was so helpful. More

by kimkriskelley
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
March 17, 2023

An easy car buying experience. Very happy, I love my new car and the service was excellent. Thank you. Would recommend. More

by Mercury1936
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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