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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,174 Reviews
"All Heart. No Hassle.®" Since 1973.
What is under the hood of the vehicle is not as important to your satisfaction as what is in the heart of the dealer you buy from.
Dealerrater.com 2010, 2011 National and 2012, 2013, and 2014 Mass Used Car Dealer of the Year
As well as receiving the 2015, 2016, 2017. 2018, 2019 and 2020 Consumer Satisfaction Award
Industry Exclusive 30 Day Satisfaction Buy-Back Promise on every vehicle sold
Even if you don't buy your next vehicle from Harbro, we ask you to demand that other dealers give you a satisfaction promise similar to what we offer. Maybe together we can change the Used Car industry for the better.
Since 1973 our mission has been simple:
"To change the way people feel about used cars and used car dealers, by treating other people the way we would want to be treated"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,174 reviews
March 27, 2023
Whenever, I take my car in for service, they are friendly yet professional. My car is always ready in timely manner. yet professional. My car is always ready in timely manner. More
by lucy6
Verified Customer
Helpful March 26, 2023
I’ve been going to Harbor for many years. They never disappoint! Whenever I have an issue with my vehicle I KNOW I’m going to get great service at Harbro. ❤️ They never disappoint! Whenever I have an issue with my vehicle I KNOW I’m going to get great service at Harbro. ❤️ More
by Adventurous69
March 25, 2023
I had a very positive experience buying my dream car, a 2005 Thunderbird, from Harbro. They were very patient with every question. The car was beautifully detailed. Looks like new!! I would definitely reco 2005 Thunderbird, from Harbro. They were very patient with every question. The car was beautifully detailed. Looks like new!! I would definitely recommend Harbro . More
by bpontol
March 24, 2023
Always great service. Never any complaints. Always take care of what I need when I call. Never any complaints. Always take care of what I need when I call. More
by csmith1985
March 24, 2023
After having had a major car accident, Mike & his staff were patient,kind, & professional. We had purchased a previous car from this dealer. So I decided to find my new ride here. I’m extremely happy wit were patient,kind, & professional. We had purchased a previous car from this dealer. So I decided to find my new ride here. I’m extremely happy with Harbro & very highly recommend them. More
by Suewargo
March 21, 2023
Shopping for a car can be daunting and exhausting but after finding Harbro Sales on line I scheduled a test drive and from that point on it was such a pleasant experience. No pressure AT ALL and I wasn after finding Harbro Sales on line I scheduled a test drive and from that point on it was such a pleasant experience. No pressure AT ALL and I wasn't haunted by the sales people like other dealerships I shopped at. Nick was very helpful, everything was done quickly, and everyone I met were very nice. I would recommend Harbro sales to everyone. More
by emoynihan1214
March 20, 2023
I was preparing for a road trip and brought my car in for routine maintenance! Harbro was quick and efficient! routine maintenance! Harbro was quick and efficient! More
by KAube77
Employees Worked With
March 20, 2023
Going into a dealership as a woman can often present some challenges, but not here! I scheduled my appointment, test drove the truck I wanted and was able to get approved within a short time. I picked up the challenges, but not here! I scheduled my appointment, test drove the truck I wanted and was able to get approved within a short time. I picked up the vehicle the very next day! Ken was such a pleasure to deal with, mark popped in from time to time and the woman who doesn’t the accounting behind the scenes was such a pleasure as well. Everyone was so kind and thoughtful, such an amazing experience. Will definitely be back in the future if I get another new car, as well as for all my services! More
by SARABOUCHER128
March 17, 2023
So happy my son found this car for me at Harbor, the salesman was so helpful. salesman was so helpful. More
by kimkriskelley
Employees Worked With
Other Employees :
Aaron Sylvester
