Harbro Sales & Service Inc - Service Center
Whitinsville / Webster, MA
1,030 Reviews of Harbro Sales & Service Inc - Service Center
The scores thatI have given go into multiple transactions and experiences that I have had at Harbro. First of all, I have bought 4 cars form them in the past 8 years. I have bought two and my wife has also b and experiences that I have had at Harbro. First of all, I have bought 4 cars form them in the past 8 years. I have bought two and my wife has also bought two. In all four of those transactions I can not think of a bad experience. All the employees treated me with respect. At no time did I feel as though the sales person was trying to put me in something that I didn't want or need. This was a great feeling in its self. All the sales personnel remember my name every time that I walk in. The other aspect of Harbro that keeps me coming back is the service. I have recently had the pleasure of working with Karen in service. She is extremely friendly and down to earth. This makes for a very pleasurable transaction. Karen called me on multiple occasions to let me know how my service was proceeding and when she felt that the service was going to be finished. I never even think about going anywhere else to get my service done. I have been a customer of Harbro for approximately 8 years and will continue for life. Hands down the best used car dealership I have ever been to. More
Josh was so nice to my family. He brought a rental car to my house when we had problem with the loaner we had. He was very nice and on time while we were busy getting ready for a party. Would recommend to my house when we had problem with the loaner we had. He was very nice and on time while we were busy getting ready for a party. Would recommend him to all my friends. More
THE SERVICE DEPARTMENT IS ALWAYS VERY HELPFUL IN SCHEDULING AROUND OUR BUSY LIFE. THE MAINTENANCE OR REPAIR WORK IS ALWAYS DONE CORRECTLY, BECAUSE THEY HAVE THE EXPERTISE NEED TO DO THE WORK. SCHEDULING AROUND OUR BUSY LIFE. THE MAINTENANCE OR REPAIR WORK IS ALWAYS DONE CORRECTLY, BECAUSE THEY HAVE THE EXPERTISE NEED TO DO THE WORK. More
Absolutely the best customer service I have experienced from a car dealership. Andrea actually called to remind me that I needed to bring my car in for service and had an appointment set up for me right a from a car dealership. Andrea actually called to remind me that I needed to bring my car in for service and had an appointment set up for me right away. Dan and Eathan are the best. They listen to your needs and get the job done. Couldn't be happier. More
I recently worked with Andrea and her service team over in Webster and the entire visit was professional, friendly, on-time and reliable. I have been a customer of Harbro for many years and the product and in Webster and the entire visit was professional, friendly, on-time and reliable. I have been a customer of Harbro for many years and the product and the service has always been very dependable. The Webster service department is very knowledgeable about their profession which allows the consumer an ease of mind. Thank you Webster service for making our family feel part of your family. I would highly recommend anyone to the Harbro Webster Service Department. Regards, Shawn Blythe More
I went in to Harbro Auto sales on a whim to try out the service department. I just went in for an Oil Change and to my Surprise I was told that I had some clips on the underside missing. I was Surprised to service department. I just went in for an Oil Change and to my Surprise I was told that I had some clips on the underside missing. I was Surprised to find out before I could ask how much to be told it was already taken care of and I was all set! I will def be going back again and telling my friends and family. More
These guys did a great job! Very friendly and knew what they were talking about. Worked on my 2004 F150 to replace the front u joints. Mechanic knew everything about my truck and I definitely will return f they were talking about. Worked on my 2004 F150 to replace the front u joints. Mechanic knew everything about my truck and I definitely will return for future work on my truck and other vehicles. My family and I have finally found a new mechanic. More
Being new in town, it is nice to know that there is a reputable and frienly place for service. Great coffee and very nice waiting area too. FANTASTIC! reputable and frienly place for service. Great coffee and very nice waiting area too. FANTASTIC! More
the services was great and they also let you know if there anyother issues that need to be taken care of either right away or at another time there anyother issues that need to be taken care of either right away or at another time More
I recently brought my car to Harbro in Webster for an oil change and tire rotation, and had the pleasure of meeting Daniel Plasse. Daniel was not only quick and thorough with his work, but he even did the ex change and tire rotation, and had the pleasure of meeting Daniel Plasse. Daniel was not only quick and thorough with his work, but he even did the extra task of fixing my upside down license plate for me (because I wasn't paying attention when I attached it!) without charge and without complaint. The staff at the Harbro in Webster is friendly and knowledgeable and their prices are reasonable. More