Hardin Buick GMC

I took my truck in for a warranty repair and an oil change. I had a check engine light on and Sean asked if I would like them to advise me on the issue. I said yes. He the. Messaged me a quote for the change. I had a check engine light on and Sean asked if I would like them to advise me on the issue. I said yes. He the. Messaged me a quote for the repair needed to correct the check engine light, which I declined to have repaired. He also notified me that my front brakes were “low” and needed replaced. I declined that as well and told him just do the warranty repair and the oil change. He told me it wouldn’t be ready until the following day. The next day I messaged Sean and asked when it should be ready and what the charge was. He told me later that day and it was $250 plus tax. I questioned what the charges were and he said $160 was diagnostics for the check engine light. I explained that he never mentioned a charge to advise me and I would not have approved it if he had. He tried to get me to “split it with me”. I told him no, I was never told of the charge. He told me it was on the paperwork that I signed when I dropped it off. I explained that the paper I signed simply said estimate for oil change and check engine light. I assumed the charge listed was an estimate for repair, since he never mentioned a charge to diagnose it. He did take the diagnostic charge off and then texted me an hour later that it was ready. Odd since I was told it wouldn’t be ready until 4pm and it was only 1030 am. I be told him I wouldn’t be there until 4-5pm. I picked up my vehicle and paid for the oil change. This was on Friday. On Monday, I took my vehicle to my mechanic who works on all of my service trucks. I had him look at it and was told that none of my brakes are in need of replacement. In fact, my front brakes were between 40-50%. I do not appreciate being told something is in need of repair when it was not. More

Very friendly service.Daniel my sales representative was very helpful answer any questions I had .Would recommended this dealership to anyone who might be interested in a new or used car very helpful answer any questions I had .Would recommended this dealership to anyone who might be interested in a new or used car More

I dealt with Woody and Daniel and they were both very helpful in getting me into my dream car! I feel like they did as much as they could in order to get the price where I needed it to be. helpful in getting me into my dream car! I feel like they did as much as they could in order to get the price where I needed it to be. More

The service was great from the initial call to make the appointment, the appointment itself, the lady that took care of the final paperwork, and the last guys who got the car washed appointment, the appointment itself, the lady that took care of the final paperwork, and the last guys who got the car washed More

Great service and quality through and through. Long time customer. Always satisfied with the great service and care that goes into all of my vehicles customer. Always satisfied with the great service and care that goes into all of my vehicles More

Excellent service and caring staff . I would highly recommend Hardin Buick GMC for Service. They offer great pricing on their service and informed your car needs recommend Hardin Buick GMC for Service. They offer great pricing on their service and informed your car needs More

Customer service were professional and courteous. The service was exceptionally fast. I would take my car back there in a heart beat. Greatest service Hardin GMC! service was exceptionally fast. I would take my car back there in a heart beat. Greatest service Hardin GMC! More

The service techs here are awesome. They take time the time to address all the vehicle needs. They don’t try to sell me additional packages or services too soon. I live in Northern California. When I time to address all the vehicle needs. They don’t try to sell me additional packages or services too soon. I live in Northern California. When I have the opportunity to travel to Southern California, I like this dealership so much more,I will get Hardin GMC to do my service. Thank you Jesse and Sean More

Everyone was helpful and professional, they had me in and out of there faster than I expected. The work was done and cost just as estimated and they washed it and out of there faster than I expected. The work was done and cost just as estimated and they washed it More

Every time I take my Buick Encore for servicing I get terrific customer service. I like to thank Sean Eddleman. He is knowledgeable and cares about my car maintenance. He also gets my car serviced in a t terrific customer service. I like to thank Sean Eddleman. He is knowledgeable and cares about my car maintenance. He also gets my car serviced in a timely manner. I recommend all buick owners to take their car to Hardin's Service Department. Caesar L. More