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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
711 Reviews

711 Reviews of Hardin Buick GMC - Service Center

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June 27, 2023

The customer service was lacking. I felt like a burden having to call our service writer Sean to follow up as to the status of my vehicle. Maybe time to find a new place to service More

by MomOfBoys
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service Writer
Jun 29, 2023 -

Hardin Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Hardin Buick GMC Team

June 23, 2023

Very helpful and positive vibe. Felt comfortable with the process of servicing my car. Answered my question about what I need to do to purchase a new key for my truck More

by sapolu61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Hardin Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Hardin Buick GMC Team

June 18, 2023

Service was professional and timely. Repairs were completed to my satisfaction. Sean kept me informed of the progress. More

by leechj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean E in service
Jun 22, 2023 -

Hardin Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Hardin Buick GMC Team

June 13, 2023

Very poor experience This survey is a joke talking to a computer with preset answers Your response are ridiculous More

by ktmjim13
Recommend Dealer
No
Employees Worked With
I am waiting for my reimbursement So who ever that is
Jun 14, 2023 -

Hardin Buick GMC responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us or provide us with the best way to reach out to you so we may begin to move forward in a positive direction. Sincerely, Hardin Buick GMC Team

June 10, 2023

Clearly the focus of the dealership, or at least the service provider was to get the vehicle in and out as quickly as possible, and not to actually care about the issue at hand and resolving it, or clie More

by Arteen Kharrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Jun 13, 2023 -

Hardin Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Hardin Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Hardin Buick GMC Team

Jun 13, 2023 -

Arteen Kharrat responded

if you would like to discuss in detail, please feel free to call me at: 714-883-5743

June 10, 2023

Attractive, clean, welcoming and a great location right of the 57 freeway in Anaheim with great service More

by eolson530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Morgan
Jun 14, 2023 -

Hardin Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Hardin Buick GMC Team

June 09, 2023

I am so pleased with the prompt service and courtesy that I received. I will be back😇😇😇 More

by Diane Hara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Hardin Buick GMC responded

Your great feedback truly made our day, Diane! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hardin Buick GMC Team

June 08, 2023

Pleasant people in the department. No one tried to oversell me on extra work. Fair prices. More

by gishra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Hardin Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Hardin Buick GMC Team

June 08, 2023

Appointment and service was on time wish they would wash car afterward but still 5 star More

by Fntiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Hardin Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Hardin Buick GMC Team

June 08, 2023

They were very professional and were able to finish my truck service in a timely manner. More

by felipeserranosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Cadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Hardin Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Hardin Buick GMC Team

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