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Hardin Buick GMC - Service Center

Anaheim, CA

4.7
692 Reviews

692 Reviews of Hardin Buick GMC - Service Center

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November 11, 2021

Very happy with the service. Everyone was extremely nice, knowledgeable.. and professional. Will come back! More

by Yellow1881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce DeLoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Hardin Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and professional! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Hardin Buick GMC Team

November 10, 2021

Sean and Jesse areAlways going above and beyond with Sean and Jesse are Always going above and beyond with their service. I appreciate all their hard work and effort I can’t say the same for the women More

by maldrete711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealer Rater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Fernando, John Morgan
Nov 15, 2021 -

Hardin Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Hardin Buick GMC Team

November 09, 2021

As usual Jesse took care of me and handled things quickly, efficiently and delivered as he said he would! Perfect! More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 12, 2021 -

Hardin Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Hardin Buick GMC Team

October 30, 2021

Not happy with the service level. Probably would improve if the employees weren’t on their mobile phones texting. More

by Telios1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Negrete very helpful.
Nov 02, 2021 -

Hardin Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Hardin Buick GMC Team

Nov 03, 2021 -

Telios1964 responded

My car sat in the parking lot for over an hour (I had a set oil service appointment) and employees were standing around texting and with minimal customers. When I inquired as to when my car would be ready they immediately started the oil change and half washed the car that I was embarrassed to even park my own car on my driveway.

October 28, 2021

Very prompt response and cordial , promise on time, very knowledgeable complete on time Very reasonable price More

by francisco.muratalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Hardin Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Hardin Buick GMC Team

October 28, 2021

Absolute wonderful, great service. Our customer service rep was the best we have ever had. More

by hugogonz88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but our service rep was phenomenal
Nov 02, 2021 -

Hardin Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Hardin Buick GMC Team

October 26, 2021

Service representative Sean very professional,tech left my truck in exc. condition , definitely will return More

by midnight_customs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Edelman
Oct 28, 2021 -

Hardin Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Hardin Buick GMC Team

October 22, 2021

Excellent customer service from beginning to end. I was approached as soon as I stepped from my truck. More

by j.paul.daveiga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wish i had his name - awesome
Oct 26, 2021 -

Hardin Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Hardin Buick GMC Team

October 21, 2021

Kudos to the service manager for stepping in and taking care of replacing the tail light on our 2015 Yukon, even though it was outside of the extended service recall warranty. More

by bfoeldi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 26, 2021 -

Hardin Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Hardin Buick GMC Team

October 15, 2021

I was greeted by polite helpful staff and my car was done in a timely manor. More

by lynnwhoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealer Rater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Hardin Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Hardin Buick GMC Team

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