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Zeigler Chrysler Dodge Jeep RAM

Grandville, MI

4.7
777 Reviews
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4200 Parkway Pl SW

Grandville, MI

49418

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Showing 777 reviews

May 10, 2024

Kasandra was very friendly kept me informed as to the progress nice waiting area very good experience! I would recommend Zeigler to anybody that needs service on their Chrysler, Dodge, Jeep or Ram. Tha More

by MIKE.NETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Taylor is awesome and would highly recommend anyone who needs service on their vehicle to reach out to her. More

by KevinC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Buehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Stopped in for an oil change. Also rotated my tires. Didn't have to wait very long. More

by tagh725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024

Great Quick Lube service. I went in on my lunch break and was done in less than a half hour. Thanks! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Very friendly kept me informed as to the progress nice waiting area very good experience More

by njbehling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Everyone was so welcoming and nice. They did a very thorough job, always a pleasure taking our vehicles here! More

by ataliaferro8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

My issue has not been resolved, even after being charged over 500 dollars ! I contacted the service rep who said they would get me another appointment, but has never contacted me again. More

by haselhuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Buehler
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Everyone was so nice and welcoming. Also, the service was completed earlier than expected, must appreciated! More

by ataliaferro8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

Got there early, no wait, got right in and things went well. No issues at all. More

by willmors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Witucki
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

It's great to hear that your visit went smoothly without any issues! We appreciate you arriving early and we're glad we could get you in promptly. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing Zeigler Grandville!

April 30, 2024

Taylor did very well with addressing my needs, but the dealership as a whole was poor at responding to my phone calls/needs. More

by sakyamuni444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Buehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Zeigler Chrysler Dodge Jeep RAM responded

We're sorry to hear about the inconvenience you experienced with our dealership's response to your phone calls and needs. While we're glad Taylor was able to address your needs effectively, we understand the importance of consistent communication from our team. Your feedback is valuable, and we'll work on improving our responsiveness to ensure a better experience in the future. Thank you for bringing this to our attention.

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