Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Harper Acura

Knoxville, TN

Overview
Reviews
Vehicles
5.0
884 Reviews
Contact Dealership
View Awards

9739 Kingston Pike

Knoxville, TN

37922

Directions

By Type

Showing 884 reviews

July 15, 2026

Steven sought to understand the problem I was having with my MDX. My issues were effectively resolved, I was provided with a comprehensive report that identified areas that may need future attention. I was More

by amdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 15, 2026 -

Harper Acura responded

We are thrilled to hear that you had a seamless and thorough service experience with Steven and our team! Thank you for choosing Harper Acura and for sharing your feedback. Have a great day!

July 04, 2026

The service was very pleasant . The interaction with the service department and the customers was impressive. More

by GE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Report | Print
Jul 06, 2026 -

Harper Acura responded

Thank you for sharing your positive feedback about our Service Team! We appreciate your business and hope to see you again at Harper Acura.

May 27, 2026

Excellent and has been for years! Honest and straightforward etc. pictures back up everything they say. Harper is well known for its excellent care. They have Multiple lines of cars a More

by trlittlefield53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompka, service manager. James
Report | Print
May 28, 2026 -

Harper Acura responded

We're grateful for your business and fantastic feedback! Thank you for choosing Harper Acura and sharing your kind words.

May 11, 2026

Excellent service. Cliff Williams was an excellent service advisor. Harper Acura is simply the best. More

by Barry Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Williams
Report | Print
May 12, 2026 -

Harper Acura responded

Barry, we love to hear that you’re such a fan of Cliff and the team! Thank you for choosing Harper Acura and for sharing your support. See you next time!

April 30, 2026

Steve is great to work with and I trust him to communicate exactly what service neefs to be completed. More

by laduckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
May 01, 2026 -

Harper Acura responded

Thank you for your excellent feedback about Steve and our team at Harper Acura! We’re honored to count you as a customer. Safe travels ahead!

April 27, 2026

We are very happy with our 2025 Acura MDX Type S Advance! We love the red pearl color, and thanks to Dennie, Casey and RJ for making the purchase a smooth process. More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Casey, RJ.
Report | Print
Apr 28, 2026 -

Harper Acura responded

Congrats on your 2025 Acura MDX Type S Advance! Love to hear you’re enjoying the red pearl color and that your experience with Dennie, Casey, and RJ was smooth. See you next time at Harper Acura!

April 24, 2026

Our service appt was handled by a professional who listened to everything we had a concern about and followed thru with everything. Highly recommend Harper Acura service team. More

by cstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison and the service team working on my car.
Report | Print
Apr 27, 2026 -

Harper Acura responded

Thank you for the wonderful feedback! We’re delighted to hear we addressed all your concerns professionally and thoroughly. We look forward to serving you again at Harper Acura!

April 06, 2026

Awesome customer service after breakdown occurred with my current MDX. Offered me a replacement vehicle until my current Madam was repaired under warrenty! More

by Jheater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Report | Print
Apr 07, 2026 -

Harper Acura responded

We're thrilled to hear that you had such a positive experience with our service team, and we are happy we were able to assist you with a loaner vehicle at Harper Acura! Thank you for sharing your feedback and for trusting us with your business!

April 01, 2026

Harper Acura is always friendly, professional, and clear about the costs and wait time. The lounge area is clean and comfortable. More

by suzysweetpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Report | Print
Apr 01, 2026 -

Harper Acura responded

We love to hear from happy customers, Suzy! Thank you for choosing Harper Acura and for sharing your support. We hope to welcome you back next time!

March 04, 2026

Very professional and timely service, good communication. Clifford advised on all service required, gave estimated timeline with excellent follow up. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
Report | Print
Mar 05, 2026 -

Harper Acura responded

We're glad to hear Clifford provided such professional and timely service. We'll pass along your kind words to him! We look forward to serving you again at Harper Acura. Please let us know if we can do anything else for you.

1
2
...
89