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Harper Acura

Knoxville, TN

5.0
877 Reviews
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9739 Kingston Pike

Knoxville, TN

37922

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Showing 877 reviews

April 06, 2026

Awesome customer service after breakdown occurred with my current MDX. Offered me a replacement vehicle until my current Madam was repaired under warrenty! More

by Jheater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Apr 07, 2026 -

Harper Acura responded

We're thrilled to hear that you had such a positive experience with our service team, and we are happy we were able to assist you with a loaner vehicle at Harper Acura! Thank you for sharing your feedback and for trusting us with your business!

April 01, 2026

Harper Acura is always friendly, professional, and clear about the costs and wait time. The lounge area is clean and comfortable. More

by suzysweetpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Apr 01, 2026 -

Harper Acura responded

We love to hear from happy customers, Suzy! Thank you for choosing Harper Acura and for sharing your support. We hope to welcome you back next time!

March 04, 2026

Very professional and timely service, good communication. Clifford advised on all service required, gave estimated timeline with excellent follow up. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
Mar 05, 2026 -

Harper Acura responded

We're glad to hear Clifford provided such professional and timely service. We'll pass along your kind words to him! We look forward to serving you again at Harper Acura. Please let us know if we can do anything else for you.

January 23, 2026

Excellent customer service and detailed explanation for services provided! I was updated with each step of the process and felt confident I was in good hands. More

by Amy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
Jan 23, 2026 -

Harper Acura responded

Hi Amy! It's wonderful to hear you felt informed and in good hands throughout the process. Thank you for choosing Harper Acura!

January 19, 2026

The service was great and everything was explained very well so I will continue my visits at Harper Acrua More

by Lime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Jan 20, 2026 -

Harper Acura responded

We're so glad to hear you had such a good experience! Thank you for choosing Harper Acura and sharing your feedback. See you next time!

January 03, 2026

Took our car in for an oil change and new front brakes on the day before Christmas Eve. It was determined there was an issue with the timing belt and that it needed to be replaced as soon as possible. We sai More

by SCreasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Matz
Jan 06, 2026 -

Harper Acura responded

We are delighted to hear our team went above and beyond to help you before your trip. We will pass along your appreciation to Steven! Thank you for trusting Harper Acura and for sharing your experience!

January 01, 2026

I appreciate the professional and courteous manner that was shown today!! I makes the car buying experience much better!! More

by anomaly72.bursts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas and John
Jan 05, 2026 -

Harper Acura responded

Thank you for sharing your experience with us! We are thrilled that you are so well taken care of by our team. - The Harper Acura Team

October 29, 2025

Great service from the start to finish. Friendly check-in and payment. Car service was awesome starts every time good acceleration hopefully better gas mileage. More

by dwinch345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 20, 2025 -

Harper Acura responded

Thank you for sharing your feedback for the Harper Acura team! We look forward to your next visit! Safe travels!

September 03, 2025

I have been with Harper Acura for over 15 years and always had great service More

by christinejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Sep 04, 2025 -

Harper Acura responded

Christine, thank you for being such a great customer of Harper Acura!

July 25, 2025

Always super service. Steve is super at his job! I won't go anywhere else! More

by Nola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 28, 2025 -

Harper Acura responded

Thanks for the superb review of Harper Acura! We're so glad you can count on Steve and the team to deliver top-tier customer service.

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