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Harper Acura

Knoxville, TN

5.0
845 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 845 reviews

December 14, 2023

Kody is absolutely the best. Knowledgeable, not pushy and a pleasure to work with. Strongly recommend you all for him. More

by Mike R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins, Kody Thomas
Dec 14, 2023 -

Harper Acura responded

Mike, we're so glad to know you had a great experience with Kody at Harper Acura. Thanks for recommending us and your kind words!

November 23, 2023

My service consultant Steve was professional and very helpful. Requested maintenance was also professionally performed and well documented. I would highly recommend this dealership for any vehicle ma More

by M_bhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
Nov 26, 2023 -

Harper Acura responded

We're glad to know that Steve and our team at Harper Acura were able to provide you with a professional service experience. Thanks for your recommendation—we appreciate it!

November 17, 2023

Harper’s is the best! Excellent service and prompt delivery. Thanks for making it easy! More

by Baronfly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Nov 17, 2023 -

Harper Acura responded

Thanks so much for leaving us a five-star review and sharing your kind words with our team. We look forward to your next visit to Harper Acura!

November 14, 2023

It's always a pleasure buying a car at Harper Acura. Professional, efficient, and knowledgeable staff. Definitely reccomend! More

by corbett.lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Stallings
Nov 14, 2023 -

Harper Acura responded

We're delighted to know you had a great experience at Harper Acura! Our team always aims for professionalism and efficiency. Thanks so much for the recommendation, we appreciate it!

October 26, 2023

Excellent customer service. Steve Matz is A-1!! Very nice waiting room with snacks. Will definitely recommend Harper Acura to friends and family. More

by mtrentham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Oct 27, 2023 -

Harper Acura responded

We're glad to know you had a great experience with Steve at Harper Acura! We appreciate your recommendation and look forward to serving any of your friends or family in the future. Enjoy those snacks next time you visit us!

October 12, 2023

Steve took the time to show us all of the features. The price was a fair price. Good value. No pressure or haggling. More

by d
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Rhea
Oct 12, 2023 -

Harper Acura responded

We're glad to know that Steve was able to guide you through all the features and provide a fair deal at Harper Acura. We appreciate your feedback about our no-pressure approach! Enjoy your new ride.

October 05, 2023

I asked for Bonnie when I arrived. She has been keeping me updated on inventory via email for many months now. Although we had not met in person before Tuesday, she immediately made me More

by Caryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel in finance was also excellent!, Bonnie Hux
Oct 05, 2023 -

Harper Acura responded

Caryn, we're so glad to know that Bonnie and our team at Harper Acura were able to assist you in finding the perfect vehicle. We appreciate your loyalty and hope you enjoy the ride!

September 29, 2023

All good no car wash today however. And $5 shop supplies is a mystery charge More

by ballrollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
September 25, 2023

Excellent service ! ! They explained what needed to be done to my suv in detail. The work was well done . More

by Tupelobabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Richard Tompa
Sep 25, 2023 -

Harper Acura responded

We're glad to know you found our service excellent and detailed at Harper Acura. Thanks for trusting us with your SUV, we appreciate the positive feedback!

September 18, 2023

Excellent service and the staff are exemplary and do a fantastic job! Great dealership experience. More

by Philjett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
Sep 18, 2023 -

Harper Acura responded

Thank you for the review, Phil! We appreciate the kind feedback and hope to see you again at Harper Acura!

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