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Harper Acura

Knoxville, TN

5.0
861 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 861 reviews

January 06, 2020

Very professional and efficient I have really appreciate their attention to detail. They also are very customer friendly. I also did not feel that they were trying to "upsell" me o More

by ericpenniman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinator
December 30, 2019

Great service as always We put a lot of miles on our 2010 MDX so I'm a frequent service visitor to Harper. Always great service. Steve and Arles are top-notch and the invisib More

by cobraharry351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Arles
December 24, 2019

Steve Did a wonderful job taking care of me for my recent service. This is my second Acura MDX and the service is always professional at Harper dealerships More

by The4mabrys
Recommend Dealer
Yes
Employees Worked With
Steve
December 23, 2019

First Class Service Dept. & Staff I have been servicing my Acuras at Harper for over 20 years. Their consistent quality work performed and great customer service is outstanding, and a More

by DD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles
December 23, 2019

Car was serviced extremely quickly. Additional problem was diagnosed accurately. Car was cleaned extremely well and follow up was good. I am very satisfied with the service. More

by jsrite
Recommend Dealer
Yes
Employees Worked With
Arles
December 23, 2019

Super Service Thanks for a nice job always.............but I don’t want to write a book!....hope you have a Merry Christmas and a happy New Year!....you need to cha More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Arlis....and Richard
December 22, 2019

I would highly recommend a Harper dealership! top notch customer service, Kind and attentive to all my concerns. Steve has gone above and beyond to take care of things. More

by KrisC
Recommend Dealer
Yes
Employees Worked With
Steve Matz
December 20, 2019

Great experience. The infotainment center intermittently would go off, stay off, then come back on. The service team diagnosed it as a cable and replaced it. System now works fine. Thanks to Patrick and More

by Seymour Jerry
Recommend Dealer
Yes
Employees Worked With
Patrick
December 19, 2019

Harper’s People are Top Notch Richard, Patrick, and Arless in the Service Department are just great people. When you hire great folks you do great business. Been coming to them f More

by SteelerFan10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Richard, Arless, Adam, Ricky
December 17, 2019

Dedicated, Experienced and Compassionate Service Department Once again, I want express my deep appreciation to my Service Consultant Patrick Roberts. I brought my car into the shop with several strange and ann More

by Wilsonrenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts, Jeff Oliver
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