
Harper Acura
Knoxville, TN
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Great service every time‼️ Harper has services my Acura(s) for the past several years and I always get great service. One of the reasons I keep buying Acura. Harper has services my Acura(s) for the past several years and I always get great service. One of the reasons I keep buying Acura. More
Took my Honda fit there to get a new axle. Courtney was the one who scheduled the appointment and was very helpful and nice. When I took it in, I was greeted by Steve. He was very welcoming and helpful. We the one who scheduled the appointment and was very helpful and nice. When I took it in, I was greeted by Steve. He was very welcoming and helpful. We found out that the brake lines needed to be replaced. They had to order the parts and I had to come back the next day. They next day came and they were again very welcoming and helpful. I do like the fact that the mechanic, (Brian) had posted a video that I could see the repair. Thanks again for taking care of me. More
Great Service Harper provided the usual great service and follow up for my 2019 Acura MDX. This is my third MDX and Harper has serviced them all in an exceptional m Harper provided the usual great service and follow up for my 2019 Acura MDX. This is my third MDX and Harper has serviced them all in an exceptional manner. More
Most pleasant car buying experience we have ever had. We went in several times to look and test drive and took our time. From the moment we walked in the door we were treated with respect. Robbi was fantast went in several times to look and test drive and took our time. From the moment we walked in the door we were treated with respect. Robbi was fantastic. She allowed us to shop at our own pace and answered our many questions along the way. When we decided on a new RDX she was off that day and Ricky assisted us. He was also wonderful. He made the transaction as smooth as silk and we picked up tour car the same day. Just a great experience all around! More
Dealership is great,,,working with Patrick great. Dealership is one of the best we've worked with. Just disappointed in our 2013 MCX. With just 114,000 miles on it we're having to replace many price Dealership is one of the best we've worked with. Just disappointed in our 2013 MCX. With just 114,000 miles on it we're having to replace many pricey items. More
Acura 2020 MDX I would rate my experience with Harper Acura as A+. I bought a 2020 MDX and dealt with Adam Tipton. I would say a very pleasant experience and Adam pr I would rate my experience with Harper Acura as A+. I bought a 2020 MDX and dealt with Adam Tipton. I would say a very pleasant experience and Adam provided with the best possible service. He even drove 200 miles to deliver my Acura. More
Extremely Happy With Harper Acura's Service Department! On a Sunday evening, we were traveling home to Nashville when we experienced a non-repairable flat tire outside of Knoxville. The next morning we cal On a Sunday evening, we were traveling home to Nashville when we experienced a non-repairable flat tire outside of Knoxville. The next morning we called Harper Acura to see if they could put a new tire on our car. Even though their service department was booked for the day, we were extremely happy that they were able to fit us in that morning to get us on the road again. We really appreciated the excellent service we received from Steve Matz and the rest of the Service team. We highly recommend Harper Acura and would use them again when in the Knoxville area. More
I have had my car serviced repeatedly at Harper Acura. I love the online scheduling and loaner car. The service department is run very efficiently and they return your car after running it through a car was love the online scheduling and loaner car. The service department is run very efficiently and they return your car after running it through a car wash and vacuuming it out. More
Best automotive service in Knoxville Harper Acura continues to exceed my expectations in what automobile maintenance service should be. In my recent visit, Harper made my routine maintena Harper Acura continues to exceed my expectations in what automobile maintenance service should be. In my recent visit, Harper made my routine maintenance a breeze by getting me in and out the door in a reasonable period of time, by providing me with a loaner vehicle so I didn't have to wait for my service to be completed, and by completing my service on time as promised. Harper exceeded my expectations by providing solutions for a paint chip and rock ding that I sustained in my last road trip. Patrick in service was courteous, professional, and extremely helpful. The entire Harper team continues to set the standard for what automotive service should be in Knoxville. Thanks Harper! More
Very very very pleased customer! Having recently moved to Tennessee I was nervous to take my car to a new dealership. I was so pleasantly surprised at how attentive, courteous and he Having recently moved to Tennessee I was nervous to take my car to a new dealership. I was so pleasantly surprised at how attentive, courteous and helpful everyone was at Harper Acura. Patrick was wonderful! My car was in for a recall & Patrick assured me that if any work was required it would be taken care of. Luckily my car was fine - Patrick kept me informed every step of the way. So helpful. My car was ready within the hour & came back to me cleaned & looking great. Overall I was so impressed with the how professional & pleasant everyone was & how clean and attractive the dealership looked. Thank you! More