
Harper Acura
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 868 reviews
Clear explanations Service department personnel are always friendly and clearly explain the needs of that particular mileage service with options and time suggested - no Service department personnel are always friendly and clearly explain the needs of that particular mileage service with options and time suggested - no pressure. Would recommend. More
Second new RDX This is the second new RDX I have bought from there. Wonderful experience both times. My husband has always been the one who bought the cars but he is This is the second new RDX I have bought from there. Wonderful experience both times. My husband has always been the one who bought the cars but he is disabled now and can’t even go with me to test drive it. I was sooo nervous the first time I bought one all by myself from there. They were so friendly and helpful, I knew that was where I wanted to buy the next one. I live an hour away but it’s worth the drive when it needs service. Ricky Loy was the salesmen who helped me this time. He was so patient showing me how the features worked. I really appreciated it because I’m almost 66 and that stuff just goes over my head sometimes. I’m loving my 2020 RDX. Linda More
Took my 2008 Acura RL in for service to address a few issues. Great service and communication on findings and progress of work. Highly recommend Harper Acura and Steve Matz, both are top notch. issues. Great service and communication on findings and progress of work. Highly recommend Harper Acura and Steve Matz, both are top notch. More
Chevrolet Tahoe I was fortunate enough to catch a great condition Chevrolet Tahoe in on trade at Harper Acura. I showed up unannounced and Mark was very helpful in se I was fortunate enough to catch a great condition Chevrolet Tahoe in on trade at Harper Acura. I showed up unannounced and Mark was very helpful in setting me up for a test drive. I knew I wanted to buy the Tahoe after the test drive but dreaded the negotiating/paperwork process. In the end I was in and out of the finance manager's (Cody, also very helpful and professional) office within 15 minutes which is miraculous in the car business. I've bought plenty of cars and it has never been under an hour. First-rate experience. More
Awesome experience Drove 2 hours to this dealership to purchase our very first Acura. We wanted an MDX hybrid in fathom blue and our local dealership told us this was n Drove 2 hours to this dealership to purchase our very first Acura. We wanted an MDX hybrid in fathom blue and our local dealership told us this was not available in this color. Made the call to Harper and they did everything to find us this vehicle and essentially intercepted from a dealership in California. We love the vehicle and will never go back to a Lexus RX which is what we had before. We will always deal with Harper in the future. Genuinely good folks. More
great service When I take my vehicle to Harper Acura I am always greeted with a smile and treated like family. I will not take my vehicle anywhere else due to the When I take my vehicle to Harper Acura I am always greeted with a smile and treated like family. I will not take my vehicle anywhere else due to the level of customer care and quality of work I receive from them. More
Great service every time‼️ Harper has services my Acura(s) for the past several years and I always get great service. One of the reasons I keep buying Acura. Harper has services my Acura(s) for the past several years and I always get great service. One of the reasons I keep buying Acura. More
Took my Honda fit there to get a new axle. Courtney was the one who scheduled the appointment and was very helpful and nice. When I took it in, I was greeted by Steve. He was very welcoming and helpful. We the one who scheduled the appointment and was very helpful and nice. When I took it in, I was greeted by Steve. He was very welcoming and helpful. We found out that the brake lines needed to be replaced. They had to order the parts and I had to come back the next day. They next day came and they were again very welcoming and helpful. I do like the fact that the mechanic, (Brian) had posted a video that I could see the repair. Thanks again for taking care of me. More
Great Service Harper provided the usual great service and follow up for my 2019 Acura MDX. This is my third MDX and Harper has serviced them all in an exceptional m Harper provided the usual great service and follow up for my 2019 Acura MDX. This is my third MDX and Harper has serviced them all in an exceptional manner. More