
Harper Acura
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 866 reviews
Best dealer ever I was familiar with Harper Acura through past service done on my vehicle, so when it was time to buy another vehicle I felt Harper would treat me well I was familiar with Harper Acura through past service done on my vehicle, so when it was time to buy another vehicle I felt Harper would treat me well. I was not disappointed. Robbie Denton explained all the features of the car and when it was time to make a decision I received a good offer on my trade in and a great price for the purchased car. Buying a car can often be as enjoyable as getting a root canal. But Harper Acura makes the buying experience uncomplicated and pleasurable. I would have to comment on getting your car serviced there, too. The service experience is excellent and low key, which is why I came to buy a car. I felt I could trust them. More
My experience was very good. Everything was done as asked. They contacted me with questions and had everything finished when I returned. I wish they would vacume the inside next t Everything was done as asked. They contacted me with questions and had everything finished when I returned. I wish they would vacume the inside next time. More
Always a good experience I took my 2011 MDX for regular B1 service. I really like the accelerated service that lets you come without an appointment. My experience was good a I took my 2011 MDX for regular B1 service. I really like the accelerated service that lets you come without an appointment. My experience was good as always. I appreciated them moving the TV out of the snack area so now I can read undisturbed. All personnel were very friendly and professional. More
5 Star Customer Service & Great Cars Too! My wife & I own a 2015 Acura MDX and a 2014 Acura RLX. Both vehicles were purchased @ Harper and they are serviced @ Harper. I do not give many revi My wife & I own a 2015 Acura MDX and a 2014 Acura RLX. Both vehicles were purchased @ Harper and they are serviced @ Harper. I do not give many reviews and I am not easily impressed, but when we are ready to buy again it will be at Harper. More
A1 Service Took my TLX in for A1 service, and got a loaner vehicle. Everyone was extremely helpful and professional. Work was done faster than I expected. When I Took my TLX in for A1 service, and got a loaner vehicle. Everyone was extremely helpful and professional. Work was done faster than I expected. When I went to pick up my car, my wife mentioned that the windshield wiper blades were rough, and these were replaced immediately. More
Great service people We have always been treated very well and our MDX has been taken care of as well. Good job everyone!!! We appreciate you keeping us on the road. We have always been treated very well and our MDX has been taken care of as well. Good job everyone!!! We appreciate you keeping us on the road. More
Service Dept. The service team at Harper's Acura are above exceptional. I had a hard to get part and they were more than helpful in finding it and installing at a The service team at Harper's Acura are above exceptional. I had a hard to get part and they were more than helpful in finding it and installing at a more than reasonable price and great timing. Tony is the best! More
Treats you with utmost respect Clean, well run dealership. Fast, friendly service at drop off and follow up. Very efficient and courteous...seamless paperwork and a nice clean veh Clean, well run dealership. Fast, friendly service at drop off and follow up. Very efficient and courteous...seamless paperwork and a nice clean vehicle presented as promised! More
Always tops in Customer Service! We’ve kept our Acura vehicle for many years, and we’ve been coming to this Acura service in Knoxville for at least 3 yrs. since we’ve moved. Every tim We’ve kept our Acura vehicle for many years, and we’ve been coming to this Acura service in Knoxville for at least 3 yrs. since we’ve moved. Every time I come for service the people I talk to (Phil and Tony this past service) are always kind, friendly, respectful, and professional. From the time you drop off your car till you pick it up, you are always treated nicely. Phil always explain the service done to your car. I forgot something from the rental car and It was good that Tony checked, and was nice of him to ran and handed me my forgotten thing before I left service. Thankful for kind people like them!Keep up the great job! More
Service for MDX As always great customer service. Always friendly and professional. I’ve owned this vehicle for 5 years and this is only place I have taken it for s As always great customer service. Always friendly and professional. I’ve owned this vehicle for 5 years and this is only place I have taken it for service. More