Harper Acura

Great Maintenance Service Service maintenance rep was very accommodating for the issue I had. Everyone was friendly while I waited. I was informed on additional service that Service maintenance rep was very accommodating for the issue I had. Everyone was friendly while I waited. I was informed on additional service that was required before it was performed. Very happy as always with Harper Acura service. More

Great Service Comfortable, simple, clear and very professional. I have always had great service at Harper Acura. As in previous visits I was treated great and all i Comfortable, simple, clear and very professional. I have always had great service at Harper Acura. As in previous visits I was treated great and all issues I brought up were either already taken care of or the service team took care of things quickly and professionally. More

Great and easy! When we went and looked at Harper Acura the sales team was not pushy at all, but they were available to answer any questions my wife and I had. The bu When we went and looked at Harper Acura the sales team was not pushy at all, but they were available to answer any questions my wife and I had. The buying process was fast and painless as well. Really enjoyed dealing with the staff. More

Great Very good experience. They treat you the way you would want to be treated at every business. The only place we have been treated this good was at Le Very good experience. They treat you the way you would want to be treated at every business. The only place we have been treated this good was at Lexus. It is definitely a good experience and even worth a few dollars more just to be treated like a human. More

True Professionals Routine visit to service department. As always their service team took care of everything in a very professional manner. Oil change, tire rotation and Routine visit to service department. As always their service team took care of everything in a very professional manner. Oil change, tire rotation and took care of a couple minor items. Really appreciate the way they review the multi point service report in detail so that I will be aware of future items l will need to plan on dealing with. I have been using Harper Acura's service department since 2002, and l have always been very satisfied with each and every visit. Richard runs a tight ship. Believe me when the occasion arises that these guys need to go the extra mile for you they will not disappoint. More

Service/maintenance Very accommodating. The service guys are quick to help and get you into the bays. I have been treated so well. One thing that would be nice is if Very accommodating. The service guys are quick to help and get you into the bays. I have been treated so well. One thing that would be nice is if the waiting area had breakfast items for us early morning people. Such as..muffins, fruit and/or breakfast bars. The chips and crackers just don’t do it in the morning. More

A1 express service Superb experience. First experience at Harper Acura after moving to area. Personable tech at welcome area, quick completion of A1 tasks, and then were Superb experience. First experience at Harper Acura after moving to area. Personable tech at welcome area, quick completion of A1 tasks, and then were able to change out two tires with nails without having a later visit. Harper will definitely be our go-to in the Knoxville area. More

service beyond the sale Steve, Phil and Tony provided me with the best customer service I've ever received from an Auto Dealer. I dropped by unannounced with an issue recent Steve, Phil and Tony provided me with the best customer service I've ever received from an Auto Dealer. I dropped by unannounced with an issue recently with my one month old vehicle and Steve was able to secure a loaner vehicle so that I wouldn't miss several appointments I'd set up for the day. They treated me as I would treat my customers!!! Jim More

Routine maintenance plus service check for brake fluid leaks Steve Matz was absolutely excellent, thorough and thoughtfully informative. Best service at any dealership, ever. Bought my RDX at Harper's and have h Steve Matz was absolutely excellent, thorough and thoughtfully informative. Best service at any dealership, ever. Bought my RDX at Harper's and have had several other service appointments, but none were as good as this one with Steve Matz. Am very thankful someone recommended I see him. More

Great first impression This was my first time at Harper Acura and I was very impressed. I scheduled an appointment online and requested a loaner vehicle. Even though I did n This was my first time at Harper Acura and I was very impressed. I scheduled an appointment online and requested a loaner vehicle. Even though I did not purchase my mdx from HA, they still gave me a loaner which was very helpful. I will definitely be back. More