Harper Acura

Superb customer service Needed to have extra key made for my MDX. Phil Collins of service department was knowledgeable and professional. Arranged a loaner car for me and kept Needed to have extra key made for my MDX. Phil Collins of service department was knowledgeable and professional. Arranged a loaner car for me and kept me updated on work. All others including parts department gentleman and cashier pleasant. Exceptional customer service! More

Great Service Department I have a 2015 RDX and have always been very satisfied with the service that I've received at Harper Acura. I recently visited the service department I have a 2015 RDX and have always been very satisfied with the service that I've received at Harper Acura. I recently visited the service department for an extended warranty issue. When I arrived I was greeted by a young man who directed me to Steve Matz. I have dealt with Steve before and always find him to be knowledgeable and easy to work with. He quickly processed the paperwork necessary for me so I could be on my way with a loaner vehicle that was ready and waiting for me. The loaner vehicle is a nice perk so that I don't have to sit and wait for my vehicle to be serviced. My RDX was ready even before it was promised. When I arrived to pick up my RDX, Steve was ready to discuss the service that was performed and make sure I was pleased with the findings. I appreciate the attention that they pay to detail . . . and the complimentary car wash is also appreciated. More

Long-time customer, long-time satisfied We're now on our third MDX, and we only take it to Harper for service because we know that it'll be done right, and that they will go out of their way We're now on our third MDX, and we only take it to Harper for service because we know that it'll be done right, and that they will go out of their way to deliver exceptional service at every opportunity. More

Outstanding service I own a 2008 TL and Harper is the only service department that has ever worked on it They are great to work with and after dealing with them for almos I own a 2008 TL and Harper is the only service department that has ever worked on it They are great to work with and after dealing with them for almost ten years I know that I can trust them to take good care of my car. Everyone there goes out of their way to make sure you are taken care of. I highly recommend Harper for any of your car service needs. More

Car service Great service and I do enjoy the free car wash offered with the car being serviced. Great customer service. I will return in the future for car serv Great service and I do enjoy the free car wash offered with the car being serviced. Great customer service. I will return in the future for car service for my 2011 MDX. More

Exceptional Service We were greeted promptly. Service was completed in a very short time. We were very satisfied with the entire experience. You cannot beat Harper Ac We were greeted promptly. Service was completed in a very short time. We were very satisfied with the entire experience. You cannot beat Harper Acura for excellence in service. -Elaine Alexander- More

2003 TL service fantastic Phil is outstanding. This appointment was an oil change and brake pads. Everything is running smoothly and I'm very pleased. My previous service was a Phil is outstanding. This appointment was an oil change and brake pads. Everything is running smoothly and I'm very pleased. My previous service was a main relay which took a little while to diagnose, but I really appreciate Harper and Phil's commitment to finding the problem and getting my car going again. I highly recommend the team at Harper Acura. More

Awesome Service! I will always buy from Harper Acura because of their consistently excellent service department! I have been an Acura owner since 2001 and am definitel I will always buy from Harper Acura because of their consistently excellent service department! I have been an Acura owner since 2001 and am definitely Italy sold on them! Richard is a top notch Service Manager who prides himself and his staff on always going the extra mile to help customers with any problem that arises! Harper Acura is so very fortunate to have a staff of this quality! In addition, I had the opportunity to speak with the Harper Acura Manager and I can assure you the quality of service runs from the very top of the organization to the bottom! More

Great Service Richard and Phil did a great job standing behind an original quote I received on my transmission service even though it cost them money. I will defini Richard and Phil did a great job standing behind an original quote I received on my transmission service even though it cost them money. I will definitely continue to bring my TLX to Harper for all service. More

Superb in every way. I used to have TL, had a short break, and then I got it again.I used to deal with Richard Tomba in the past, and he was always great. I had a probl I used to have TL, had a short break, and then I got it again.I used to deal with Richard Tomba in the past, and he was always great. I had a problem with electronic steering, and I was recommended to visit the dealership for check. From the first moment I stepped in to the exit, the experience was superb. It sort of reminds you why you drive Acura. The repair was fully covered under warranty, and the service people ensured that it was all properly take taken care. i worked with Steve who was super-helpful and courteous. I got a great loaner car. Service took 2 1/2 days, so I kept the loaner for that time. We all usually hate the experience at the dealership or service because there is always a undertone of being take advantage of. Not at Harpers. All in all, I cannot more highly recommend the dealership. I am going to bring family members to shop for the car there as a sign of appreciation. More