Harper Acura

Harper Acura ++ We recently bought an Acura MDX from Harper Acura. This is the 4th Acura we've purchased from this dealership. We've always been pleased. We were e We recently bought an Acura MDX from Harper Acura. This is the 4th Acura we've purchased from this dealership. We've always been pleased. We were especially pleased with sales rep Joey Tipton. More

Above and Beyond Thank you Harper Acura for the best car buying experience I could have hoped for! From start to finish, every employee I met and dealt with was very p Thank you Harper Acura for the best car buying experience I could have hoped for! From start to finish, every employee I met and dealt with was very professional and courteous. Ricky Loy assisted me with the purchase of my 2011 TSX and he was personable and knowledgeable. Cody Muth, another sales consultant, accompanied me on the test drive, walked me through the finance process, and answered all my questions. The only flaw with the car was deterioration of the outside window seals; all I had to do was point this out to Ricky and Cliff and they quickly ordered the parts and agreed to fix this issue while providing a loaner for me no questions asked. I really was expecting to be told the car is "as is" and that I'd need to fix this issue myself but the staff at Harper genuinely wanted to make sure I was happy with my new car! While completing the paperwork, my car was detailed and filled with gas. Overall Harper Acura exemplifies the definition of "above and beyond" customer service and doing business with them was a pleasure. More

Best service department This was the best experience I have ever had at service department. Even though I was there due to a recall, which was no charge, I was treated as if This was the best experience I have ever had at service department. Even though I was there due to a recall, which was no charge, I was treated as if I was a paying customer by everyone. Cannot say enough about the people there. Well, I could but it would be a long letter. More

Just like the Acura brand...consistently great! I've owned Acura's for over 25 years, and it is my car of choice. That's why, when I moved from Miami to East Tennessee 3 years ago, I was so pleased I've owned Acura's for over 25 years, and it is my car of choice. That's why, when I moved from Miami to East Tennessee 3 years ago, I was so pleased to find my 'local' dealer as consistent in their service, their responsiveness, and their attention to detail as the Acura product is. Whether I need something relatively minor (such as regular oil changes) or something major (like diagnosing and resolving a sporadic car-not-starting problem), Harper Acura, like every Acura dealer I've worked with to maintain my Integras, and now my RDX, is diligent and reliable. Performance and mechanical problems with any of the Acuras I've owned were few and far between. My current car, a 2007 RDX, with over 140,000 miles, is exemplary of this fine product. Harper Acura is equally exemplary of fine customer service and automotive care. More

Best dealer I've ever had! The team at Harper always gives me more than I expect. From the time I pull in to the time I leave, these guys are amazing. They take care of my car l The team at Harper always gives me more than I expect. From the time I pull in to the time I leave, these guys are amazing. They take care of my car like it was their own! Love this place! More

Great Service! Harper Acura is the best dealership for both sales and service that I have ever experienced. We recently went in for a warranty repair. They gave us Harper Acura is the best dealership for both sales and service that I have ever experienced. We recently went in for a warranty repair. They gave us a loaner car, accomplished the repair in rapid time, and included a complimentary car wash. Highly recommended. More

Recently purchased Subaru forester at Harpers Harper's did.another great job for us. Our recent purchase of forester went great . Had oil change for first time service department goes out of there Harper's did.another great job for us. Our recent purchase of forester went great . Had oil change for first time service department goes out of there way to make your visit as fast & pleasant as possible. This is our 3rd automobile purchase at Harper's thanks again. More

Excellent Customer Service I had my MDX serviced last week. Steve is a rockstar!! He makes the process super easy. Harper Acura truly rolls out the red carpet for customers I had my MDX serviced last week. Steve is a rockstar!! He makes the process super easy. Harper Acura truly rolls out the red carpet for customers More

oil change I brought my car to Acura last week for a scheduled oil change which by the way I scheduled online.. so easy! Steve helped me with checking in my car I brought my car to Acura last week for a scheduled oil change which by the way I scheduled online.. so easy! Steve helped me with checking in my car and in passing, I jokingly said my front windshield was needing cleaned. They always wash my car before I pick it up and much to my surprise they had cleaned my front windshield on the inside! Now, who does that? They are the most professional, customer service people that I've ever done any business with!! Oh and by the way, I'm a big water drinker so they always put a bottle of water in the cup holder. They really are amazing and if you're in the market for a vehicle THERE IS NO BETTER PLACE to buy!! More

Great Service Consistent, excellent service. I always feel confident in their diagnostic recommendations and love that my car is always returned washed and vacuume Consistent, excellent service. I always feel confident in their diagnostic recommendations and love that my car is always returned washed and vacuumed. Loaner cars are an extra plus!! More