
Harper Acura
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Wheel protection policy claim Experienced wheel damage from a curb on two psgr side wheels. I bought a wheel coverage policy when buying MDX, I called Harper, they handled everythi Experienced wheel damage from a curb on two psgr side wheels. I bought a wheel coverage policy when buying MDX, I called Harper, they handled everything, provided a loaner, company keyed repairs on time promised and repair was more than expected., like new. More
Service for recall As always, service was excellent and timely. Service associate was impressive and personable. I have always had praise for this service department. As always, service was excellent and timely. Service associate was impressive and personable. I have always had praise for this service department. I would always recommend this dealership to anyone. More
Outstanding Customer Service Service was outstanding as usual. Managers were professional and friendly. Car was ready as promised and the loaner car was provided to minimize impac Service was outstanding as usual. Managers were professional and friendly. Car was ready as promised and the loaner car was provided to minimize impact on customer. More
Great service! Had oil change and tire rotated with their accelerated service. Car was finished within the time specified. The Service department personnel were al Had oil change and tire rotated with their accelerated service. Car was finished within the time specified. The Service department personnel were all friendly and helpful. More
Always treat you extremely well They always make me feel important, are quick to offer a loaner car and are always conscious of my time. I highly recommend Harper Acura. They always make me feel important, are quick to offer a loaner car and are always conscious of my time. I highly recommend Harper Acura. More
Top Customer Service I always have received excellent service at Harper. I bought my second Acura because of Harper's service department. I have a 2010 TSX and am always I always have received excellent service at Harper. I bought my second Acura because of Harper's service department. I have a 2010 TSX and am always treated as if I have their most expensive car. More
Great care I took my 2007 MDX in for a repair and they treated me like I had just bought a brand new Acura. Great customer service. I will definitely be back. I took my 2007 MDX in for a repair and they treated me like I had just bought a brand new Acura. Great customer service. I will definitely be back. More
I visited the dealership to look at a used Honda Pilot I will have to say that this was the best experience at a dealership that I have ever had. There was no high pressure and Joey Tipton was great to wo I will have to say that this was the best experience at a dealership that I have ever had. There was no high pressure and Joey Tipton was great to work with. I would definitely recommend the dealership and Joey to my friends and relatives. More
Great Experience As Usual I purchased our pre-owned Lexus from Harper Acura and I was and always have been treated as if I purchased a new Acura from them. This is our second p I purchased our pre-owned Lexus from Harper Acura and I was and always have been treated as if I purchased a new Acura from them. This is our second pre-owned purchase from them in the past year. Their service on our vehicles has always been great. We have come to trust them and can depend on the experience to be first class. Depending on the lenght of time for the repair, a loaner is available. No matter what the repair or service is, our vehicle is always returned inspected with a report, nicely washed and the interior cleaned, which is an added value. More
Customer service is #1! Everytime I have taken my MDX in for service I have received outstanding customer service. Don't you like being treated as if you were the only custo Everytime I have taken my MDX in for service I have received outstanding customer service. Don't you like being treated as if you were the only customer in the dealership? Highly recommend! More