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Harper Acura

Knoxville, TN

5.0
866 Reviews
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9739 Kingston Pike

Knoxville, TN

37922

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Showing 866 reviews

March 22, 2017

Wheel protection policy claim Experienced wheel damage from a curb on two psgr side wheels. I bought a wheel coverage policy when buying MDX, I called Harper, they handled everythi More

by Mlbcards
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Collins
March 20, 2017

Service for recall As always, service was excellent and timely. Service associate was impressive and personable. I have always had praise for this service department. More

by DarrellR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Matz, Service Advisor
March 17, 2017

Outstanding Customer Service Service was outstanding as usual. Managers were professional and friendly. Car was ready as promised and the loaner car was provided to minimize impac More

by Yianni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
March 16, 2017

Great service! Had oil change and tire rotated with their accelerated service. Car was finished within the time specified. The Service department personnel were al More

by Cc1
Recommend Dealer
Yes
Employees Worked With
Chris Blais
March 11, 2017

Always treat you extremely well They always make me feel important, are quick to offer a loaner car and are always conscious of my time. I highly recommend Harper Acura. More

by Boyerweaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
March 10, 2017

Top Customer Service I always have received excellent service at Harper. I bought my second Acura because of Harper's service department. I have a 2010 TSX and am always More

by maryc
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Richard
March 05, 2017

Great care I took my 2007 MDX in for a repair and they treated me like I had just bought a brand new Acura. Great customer service. I will definitely be back. More

by Huffzoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Collins
February 24, 2017

I visited the dealership to look at a used Honda Pilot I will have to say that this was the best experience at a dealership that I have ever had. There was no high pressure and Joey Tipton was great to wo More

by cewing7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Thipton
February 23, 2017

Great Experience As Usual I purchased our pre-owned Lexus from Harper Acura and I was and always have been treated as if I purchased a new Acura from them. This is our second p More

by George Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Tony, Phil
February 09, 2017

Customer service is #1! Everytime I have taken my MDX in for service I have received outstanding customer service. Don't you like being treated as if you were the only custo More

by JJD1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Collins
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