
Harper Acura
Knoxville, TN
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Great experience: Billy Morton is the Best After dealing with "the Harper experience" in the past my husband and I were sure that we were buying from them again. We had previously owned an In After dealing with "the Harper experience" in the past my husband and I were sure that we were buying from them again. We had previously owned an Infiniti and were very torn. After being treated like family by Billy Morton, we knew Acura was worth the try. I am so pleased that we made this purchase. The car is great and knowing this dealership is always there for us makes this a win-win!!! I should also mention that Billy went out of his way to find the exact car that we wanted. Although it was in Mobile, Alabama Billy worked his magic and got us the car. We know that Billy is a phone call away if and when we need him. More
Easiest trade ever Joey and everyone here made my trade the easiest and most stress free ever. We got a great deal and the whole process was the easiest trade we eve Joey and everyone here made my trade the easiest and most stress free ever. We got a great deal and the whole process was the easiest trade we ever made. More
We worked with the best sales person ever: Billy Morton My wife and I were attracted to Harper Acura by a "CarFax" reference to a particular make and model vehicle at an attractive price. Once we took a loo My wife and I were attracted to Harper Acura by a "CarFax" reference to a particular make and model vehicle at an attractive price. Once we took a look at the vehicle we were delighted with its condition, its options, and the offer presented on our trade-in. All through the 3 days of visiting the dealership we were surprised by the quality of treatment we were shone by all we interacted with; and by the scale and service quality of operations in process around us; the facilities and service options we witnessed were most satisfying. Unsurpassed was the service, and personal treatment, we received from Billy Morton, the sales person we were so fortunate to have assist us in our purchases. Because of his professionalism and character demonstrated over and over again, we will transfer our former long term commitment to another dealership and expect, without doubt, to have Harper Acura as our preferred place to come for all things having to do with our vehicles. Thank you, Billy and Harper Acura. More
Best ever We have dealt with several auto dealers. This car purchase was the best experience we have ever had. Our salesman Billy Morton made the process easy w We have dealt with several auto dealers. This car purchase was the best experience we have ever had. Our salesman Billy Morton made the process easy with no pressure. He made it the best car purchase ever. Love my New car. More
Fast and friendly service Just got an oil change with "accelerated service" - no appointment - and it took about 25 minutes. What I really like is how they actually inspect tir Just got an oil change with "accelerated service" - no appointment - and it took about 25 minutes. What I really like is how they actually inspect tires, brakes, battery, fluid levels and other stuff and give me a written report. So much better than those so called "speedy" oil change places that bring out a dirty oil filter and tell me that I may not make it home unless I get a coolant flush or transmission fluid change or injector cleaning treatment. More
New Purchase My wife and I are first time Acura buyers. The Joey Tipton and the sales staff were great to deal with and we were blown away by the deal we receive My wife and I are first time Acura buyers. The Joey Tipton and the sales staff were great to deal with and we were blown away by the deal we received. More
Awesome! Service at Harpers is extremely efficient. The personnel are courteous and attentive to the customer's needs. A thorough, detailed explanation of the Service at Harpers is extremely efficient. The personnel are courteous and attentive to the customer's needs. A thorough, detailed explanation of the work completed is explained prior to making a payment. More
Acura service Took our '08 Acura in for 100,000mile service before the holidays. A nice clean loaner Acura SUV was provided for the day. Service was completed in a Took our '08 Acura in for 100,000mile service before the holidays. A nice clean loaner Acura SUV was provided for the day. Service was completed in a timely manner and at stated estimate. Car was cleaned and waiting when I arrived. Steve, in service dept, reviewed check list and was very pleasant to work with. More
"Incredible Service" Pam'sMDX I scheduled our MDX for service because of a slow air leak in one of the tires. This has been occurring since we purchased the vehicle.(we have owned I scheduled our MDX for service because of a slow air leak in one of the tires. This has been occurring since we purchased the vehicle.(we have owned it @ 2 months) The tire could not be repaired because a nail had punctured the sidewall. The tire was replaced at no cost to me. Thanks to Phil Collins and our salesperson Joey for all that they did for me. Harper Acura is a top-notch dealership with top-notch employees! More
New vehicle The Dealership is wonderful! I had a great experience working with Billy Morton, Shane and Mike. Billy Morton was very helpful and knowledgeable and The Dealership is wonderful! I had a great experience working with Billy Morton, Shane and Mike. Billy Morton was very helpful and knowledgeable and did a outstanding job in making sure I was satisfied with my new car purchase. The whole process was easy and fast! My experience from the moment I walked into the dealership to the moment I was driving away was enjoyable! Highly recommend Billy Morton he will help and answer any questions with a smile. More