
Harper Acura
Knoxville, TN
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Great experience My wife and I were in the market for a new crossover SUV, and were looking at several vehicles from different manufacturers. The experience at Harper My wife and I were in the market for a new crossover SUV, and were looking at several vehicles from different manufacturers. The experience at Harper Acura was unlike any of the others (in a good way) because of our sales rep Bill. He applied no pressure and was very honest. It didn't feel like we were being "sold" a car but just having one explained to us. He even stayed late (without our knowledge) to assist us. It was the best car buying experience for either of us. More
One of the Very Best I'm always impressed with the courteous and excellent service the Harper provides. I do not believe that I have experienced any better, at any time, I'm always impressed with the courteous and excellent service the Harper provides. I do not believe that I have experienced any better, at any time, or anywhere. More
Excellent Service ! This dealership is wonderful. I bought a used car there years ago and have nothing but excellent service .They put the customer first and are honest . This dealership is wonderful. I bought a used car there years ago and have nothing but excellent service .They put the customer first and are honest . This dealership is 10/10. ! Mary Anne King More
purchase a new vehicle Harper Acura is an awesome dealership. They are willing to deal with you and work hard to get your business more than one time. Billy Morton was our s Harper Acura is an awesome dealership. They are willing to deal with you and work hard to get your business more than one time. Billy Morton was our salesman. He was very knowledgeable and helpful. Appreciated his honesty and willingness to show me the functions of the vehicle. He talked about other vehicles but didn't pressure. He explained the best offer for us and I value that in a salesman. Harper Acura is the only car dealership where I have purchased more than one vehicle. More
Routine service I worked with Steve Matz on my last visit for service on my MDX. Steve and everyone in the service department were all very friendly and professional I worked with Steve Matz on my last visit for service on my MDX. Steve and everyone in the service department were all very friendly and professional. I was provided a loaner car and I was given a phone call when the work was complete. Steve went over the checklist and explained the work that was performed on my vehicle. It was washed and the tires had been dressed when I picked it up! Overall, you couldn't ask.for a better experience at an auto dealership. More
First Class Experience Amazing experience with Harper Acura specifically Billy Morton and Brandy. They made the experience for us buying a 2016 MDX from out of state first Amazing experience with Harper Acura specifically Billy Morton and Brandy. They made the experience for us buying a 2016 MDX from out of state first class. I will be not only recommending their services but pushing lots of friends and family to purchase from them in the future. More
Professional service Harper acura was very professional in its initiation and completion of service on my acura , all members of the service team were friendly and knowled Harper acura was very professional in its initiation and completion of service on my acura , all members of the service team were friendly and knowledgeable while completing repairs in a timely manner. More
Relaxed and easy buying experience! Looked around and visited many dealers in the area. Billy Morton made buying my pre owned vehicle so easy and there was no stress in any step of the p Looked around and visited many dealers in the area. Billy Morton made buying my pre owned vehicle so easy and there was no stress in any step of the process. I will recommend Harper Acura to others and will buy my next vehicle here also. More
Friendly & Accomodating Travis was very patient, informative, and went above and beyond in customer service. I purchased the Acura RDX, extremely pleased with comfort, quiet Travis was very patient, informative, and went above and beyond in customer service. I purchased the Acura RDX, extremely pleased with comfort, quietness, and overall performance. Only slight issue, MPG is averaging 13 (all city driving) at this point (with less than 130 miles). Sure hope this improves! More
Great service I took myRDX in for routine service and a couple of minor issues. We were given a loaner car to avoid waiting. The work was complete when promised and I took myRDX in for routine service and a couple of minor issues. We were given a loaner car to avoid waiting. The work was complete when promised and was done correctly. Everyone we came in contact with at Harper was friendly and polite. I can't imagine a better experience. More