Harper Acura

Quick service Chris from the service department was extremely friendly and helpful! The team always remembers your face, and that is one in a million customer servi Chris from the service department was extremely friendly and helpful! The team always remembers your face, and that is one in a million customer service. More

Friendly and easy...so easy! We have been car shopping for a while. A LONG while! We have had a lot of experiences but working with Billy Morton was the best. He knew his stuff We have been car shopping for a while. A LONG while! We have had a lot of experiences but working with Billy Morton was the best. He knew his stuff, no high pressure tactics, honest and simply made our experience easy. What a pleasant experience worth driving over an hour from Chattanooga to experience! Thank you, Billy! More

First Class Experience My service rep, Phil Collins, was courteous and professional when I took my MDX in for service. He explained everything my car needed, and had it read My service rep, Phil Collins, was courteous and professional when I took my MDX in for service. He explained everything my car needed, and had it ready on time. I recommend Harper Acura! More

Happy Customer I love my RDX and Joey in Sales was easy to work with and went out of his way to make sure I was happy. Thank you for all your help! I love my RDX and Joey in Sales was easy to work with and went out of his way to make sure I was happy. Thank you for all your help! More

Excellent....but.. Our experience was overall great BUT we are very disappointed with the pre-sale checkup. THE EXPENSIVE BATTERY DIED IN JUST A FEW DAYS AND IT WAS SO Our experience was overall great BUT we are very disappointed with the pre-sale checkup. THE EXPENSIVE BATTERY DIED IN JUST A FEW DAYS AND IT WAS SO BAD IT WOULD NOT HOLD A CHARGE!!! THIS IS NOT RIGHT NOR A FAIR WAY TO PUT SOMEONE ONE THE ROAD. Sissy lives in Kingsport and the battery died in Knoxville. If the car had actually gone through a complete checkup the battery charge capacity could have been checked quickly and simply. I never dreamed a quality place like Harper would miss this. I have bought several used cars but never one with a battery that died almost immediately!! Can you (Harpers) make it right?? More

Just bought New RDX Joey Tipton was outstanding as our Sales Advisor. Took an educational approach which is what we wanted. Helped us choose options right for us. Then Joey Tipton was outstanding as our Sales Advisor. Took an educational approach which is what we wanted. Helped us choose options right for us. Then took much time to educate us about all the features. Joey set up many features (there are hundreds) to help get us started. Car was ready for delivery when promised and had all accessories installed. We are really excited about the Lifetime warranties, both drive train and comprehensive, as we tend to keep our vehicles well beyond 10 years. Ott and Lisa Walker More

Exceptional professionalism and quality of service Mark Cauthen is an exceptional sales consultant who assisted with the purchase of a used Acura MDX. He was very professional and accommodating in addr Mark Cauthen is an exceptional sales consultant who assisted with the purchase of a used Acura MDX. He was very professional and accommodating in addressing questions about the vehicle and establishing an arrangement that removed apprehension from the sales process. I was travelling from North Carolina and we came to terms with an agreement prior to the visit that resulted ultimately in the purchase of the vehicle. Mark proved to be honest and knowledgeable in his assessment of the Acura and I was very pleased with the car and the entire buying process, including my experience with Cliff, the business manager and Shane Cochran, the sales manager. I would without hesitation recommend this dealership, and would strongly encourage prospective buyers, including those from out of state, to give Harper a try. A negative experience I had previously with McDaniels Acura of Columbia, SC, in trying to come to terms with an Acura purchase, stands in stark contrast to the manner in which Harper approaches business relationships.When the time comes, Harper Acura will be the first dealership I consider when purchasing another Acura. More

Absolutely superb service. The service agent went out of his way to ensure all my concerns were addressed. The service manager also got involved. It was a team approach. I recen The service agent went out of his way to ensure all my concerns were addressed. The service manager also got involved. It was a team approach. I recently moved from Virginia. I thought that dealership gave good service, but Harper Acura takes it to a new level. More

"Great Car Buying Experience" My wife and i just purchased our 2nd vehicle in less than a year from Harper. It continues to be the most professional, honest and courteous car buyin My wife and i just purchased our 2nd vehicle in less than a year from Harper. It continues to be the most professional, honest and courteous car buying experience we have ever had. They will always be my first choice when searching for a vehicle. Billy Morton is a great Sales Representative! Thank you Billy for taking such good care of us again. More

New Harper customer Great experience- friendly and no pressure. Excellent value and customer service. Salesman Billy was knowledgeable and helpful. Well done Harper Acura Great experience- friendly and no pressure. Excellent value and customer service. Salesman Billy was knowledgeable and helpful. Well done Harper Acura, Refreshing honesty and transparency. More