Harper Acura

Professional service Harper acura was very professional in its initiation and completion of service on my acura , all members of the service team were friendly and knowled Harper acura was very professional in its initiation and completion of service on my acura , all members of the service team were friendly and knowledgeable while completing repairs in a timely manner. More

Relaxed and easy buying experience! Looked around and visited many dealers in the area. Billy Morton made buying my pre owned vehicle so easy and there was no stress in any step of the p Looked around and visited many dealers in the area. Billy Morton made buying my pre owned vehicle so easy and there was no stress in any step of the process. I will recommend Harper Acura to others and will buy my next vehicle here also. More

Friendly & Accomodating Travis was very patient, informative, and went above and beyond in customer service. I purchased the Acura RDX, extremely pleased with comfort, quiet Travis was very patient, informative, and went above and beyond in customer service. I purchased the Acura RDX, extremely pleased with comfort, quietness, and overall performance. Only slight issue, MPG is averaging 13 (all city driving) at this point (with less than 130 miles). Sure hope this improves! More

Great service I took myRDX in for routine service and a couple of minor issues. We were given a loaner car to avoid waiting. The work was complete when promised and I took myRDX in for routine service and a couple of minor issues. We were given a loaner car to avoid waiting. The work was complete when promised and was done correctly. Everyone we came in contact with at Harper was friendly and polite. I can't imagine a better experience. More

Quick service Chris from the service department was extremely friendly and helpful! The team always remembers your face, and that is one in a million customer servi Chris from the service department was extremely friendly and helpful! The team always remembers your face, and that is one in a million customer service. More

Friendly and easy...so easy! We have been car shopping for a while. A LONG while! We have had a lot of experiences but working with Billy Morton was the best. He knew his stuff We have been car shopping for a while. A LONG while! We have had a lot of experiences but working with Billy Morton was the best. He knew his stuff, no high pressure tactics, honest and simply made our experience easy. What a pleasant experience worth driving over an hour from Chattanooga to experience! Thank you, Billy! More

Happy Customer I love my RDX and Joey in Sales was easy to work with and went out of his way to make sure I was happy. Thank you for all your help! I love my RDX and Joey in Sales was easy to work with and went out of his way to make sure I was happy. Thank you for all your help! More

First Class Experience My service rep, Phil Collins, was courteous and professional when I took my MDX in for service. He explained everything my car needed, and had it read My service rep, Phil Collins, was courteous and professional when I took my MDX in for service. He explained everything my car needed, and had it ready on time. I recommend Harper Acura! More

Excellent....but.. Our experience was overall great BUT we are very disappointed with the pre-sale checkup. THE EXPENSIVE BATTERY DIED IN JUST A FEW DAYS AND IT WAS SO Our experience was overall great BUT we are very disappointed with the pre-sale checkup. THE EXPENSIVE BATTERY DIED IN JUST A FEW DAYS AND IT WAS SO BAD IT WOULD NOT HOLD A CHARGE!!! THIS IS NOT RIGHT NOR A FAIR WAY TO PUT SOMEONE ONE THE ROAD. Sissy lives in Kingsport and the battery died in Knoxville. If the car had actually gone through a complete checkup the battery charge capacity could have been checked quickly and simply. I never dreamed a quality place like Harper would miss this. I have bought several used cars but never one with a battery that died almost immediately!! Can you (Harpers) make it right?? More

Just bought New RDX Joey Tipton was outstanding as our Sales Advisor. Took an educational approach which is what we wanted. Helped us choose options right for us. Then Joey Tipton was outstanding as our Sales Advisor. Took an educational approach which is what we wanted. Helped us choose options right for us. Then took much time to educate us about all the features. Joey set up many features (there are hundreds) to help get us started. Car was ready for delivery when promised and had all accessories installed. We are really excited about the Lifetime warranties, both drive train and comprehensive, as we tend to keep our vehicles well beyond 10 years. Ott and Lisa Walker More