
Harper Acura
Knoxville, TN
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Always have a good experience with service It was nice to work with Phil Collins. He noted my problems on my vehicle and answered all questions. They always do a good job every time I go for s It was nice to work with Phil Collins. He noted my problems on my vehicle and answered all questions. They always do a good job every time I go for service. Tony is also always kind and professional. More
Satisfied customer! We had a great buying experience with Billy Morton. He provided us all of the information we needed in a timely manner and was very thorough with the We had a great buying experience with Billy Morton. He provided us all of the information we needed in a timely manner and was very thorough with the delivery process. His knowledge of the MDX exceeded our expectations and also followed up to assure we were completely satisfied. I highly recommend doing business with Harper Acura, specifically Billy. More
Wonderful service A pleasure dealing with the service department .Phil Collins was wonderful to work with. He addressed all of my questions and took the time to answer A pleasure dealing with the service department .Phil Collins was wonderful to work with. He addressed all of my questions and took the time to answer . More
"Billy Morton Is A Class Act" I was in search of a specific vehicle and initiated my search online. I found three dealerships within a reasonable driving distance that had what I I was in search of a specific vehicle and initiated my search online. I found three dealerships within a reasonable driving distance that had what I wanted. I made contact with each dealership and Billy Morton of Harper Acura quickly proved that he was a class act and ready to do business. He was quick to respond to my questions and provide information about the vehicle. Negotiations were simple and I felt like I got an incredible deal! I arrived at the dealership to find my car shined up and ready to go. There were no surprises once we arrived. The paperwork matched everything Billy had communicated by email. Cliff Cunningham in the business office was also a pleasure to deal with. I would highly recommend Billy Morton and Harper Acura to anyone that is looking for a stress free buying experience! These folks are awesome!! Well worth the two hour drive from Kentucky. More
Overall great experience Billy Morton was very helpful and did a great job in making sure I was satisfied with my used car purchase! Even had me bring the car back a few weeks Billy Morton was very helpful and did a great job in making sure I was satisfied with my used car purchase! Even had me bring the car back a few weeks after purchase for a few minor blemishes that I was concerned about, and they corrected them at no charge. More
Saved the start of our vacation The day before we were to leave on vacation, I noticed an unusual off and on again sound coming from the front of the car. Called Harper and as expect The day before we were to leave on vacation, I noticed an unusual off and on again sound coming from the front of the car. Called Harper and as expected they were booked solid. Asked for the Service Manager Richard Tompa. Richard asked how soon I could bring the car in for a test drive. An hour later Richard took it for a test drive diagnosed a bad wheel bearing. Less than 30 minutes later I was on the way home in a loaner vehicle. Around 10:00 the next morning I got a call the vehicle was ready to go. 👏👍😊 More
Excellent Service Harper Acura has been my car dealership for over 20 years and I've been very pleased with each Acura I've owned, with the service provided by capable Harper Acura has been my car dealership for over 20 years and I've been very pleased with each Acura I've owned, with the service provided by capable technicians, and with the friendly, helpful staff. More
Excellent! Billy made our whole process easy, seamless, and enjoyable! This is the third car we have bought from him, and we wouldn't buy from anyone else. We lo Billy made our whole process easy, seamless, and enjoyable! This is the third car we have bought from him, and we wouldn't buy from anyone else. We love working with Billy because he is honest, never pushy, and really does have our best interest in mind. From beginning to end, he took the time to help us with our trade, He met with both me and my husband on separate occasions, went over numbers with us, and helped us make the best decision for our family. We love our new car, and we're very pleased with all of the Harper Acura staff and our new overall experience! More
The Best of the Best!!! Your service department is absolutely awesome! With each service I am further convinced of the quality and care that your employees take with my RDX. Your service department is absolutely awesome! With each service I am further convinced of the quality and care that your employees take with my RDX. Every person that I have dealt with treats my vehicle as if it were their own! They also take the time to explain every question I have and they really go the extra mile to make certain I understand! (which is a feat unto itself!!) you are very fortunate to have such outstanding individuals! They are the primary reason people like me choose Harper Acura to buy a vehicle! More
Service Harper provides top-notch, friendly service. I have used them for 10 years and been very satisfied. Richard Tompa always makes sure things are done ri Harper provides top-notch, friendly service. I have used them for 10 years and been very satisfied. Richard Tompa always makes sure things are done right. More