Harper Acura

Exceptional professionalism and quality of service Mark Cauthen is an exceptional sales consultant who assisted with the purchase of a used Acura MDX. He was very professional and accommodating in addr Mark Cauthen is an exceptional sales consultant who assisted with the purchase of a used Acura MDX. He was very professional and accommodating in addressing questions about the vehicle and establishing an arrangement that removed apprehension from the sales process. I was travelling from North Carolina and we came to terms with an agreement prior to the visit that resulted ultimately in the purchase of the vehicle. Mark proved to be honest and knowledgeable in his assessment of the Acura and I was very pleased with the car and the entire buying process, including my experience with Cliff, the business manager and Shane Cochran, the sales manager. I would without hesitation recommend this dealership, and would strongly encourage prospective buyers, including those from out of state, to give Harper a try. A negative experience I had previously with McDaniels Acura of Columbia, SC, in trying to come to terms with an Acura purchase, stands in stark contrast to the manner in which Harper approaches business relationships.When the time comes, Harper Acura will be the first dealership I consider when purchasing another Acura. More

Absolutely superb service. The service agent went out of his way to ensure all my concerns were addressed. The service manager also got involved. It was a team approach. I recen The service agent went out of his way to ensure all my concerns were addressed. The service manager also got involved. It was a team approach. I recently moved from Virginia. I thought that dealership gave good service, but Harper Acura takes it to a new level. More

"Great Car Buying Experience" My wife and i just purchased our 2nd vehicle in less than a year from Harper. It continues to be the most professional, honest and courteous car buyin My wife and i just purchased our 2nd vehicle in less than a year from Harper. It continues to be the most professional, honest and courteous car buying experience we have ever had. They will always be my first choice when searching for a vehicle. Billy Morton is a great Sales Representative! Thank you Billy for taking such good care of us again. More

New Harper customer Great experience- friendly and no pressure. Excellent value and customer service. Salesman Billy was knowledgeable and helpful. Well done Harper Acura Great experience- friendly and no pressure. Excellent value and customer service. Salesman Billy was knowledgeable and helpful. Well done Harper Acura, Refreshing honesty and transparency. More

Always have a good experience with service It was nice to work with Phil Collins. He noted my problems on my vehicle and answered all questions. They always do a good job every time I go for s It was nice to work with Phil Collins. He noted my problems on my vehicle and answered all questions. They always do a good job every time I go for service. Tony is also always kind and professional. More

Satisfied customer! We had a great buying experience with Billy Morton. He provided us all of the information we needed in a timely manner and was very thorough with the We had a great buying experience with Billy Morton. He provided us all of the information we needed in a timely manner and was very thorough with the delivery process. His knowledge of the MDX exceeded our expectations and also followed up to assure we were completely satisfied. I highly recommend doing business with Harper Acura, specifically Billy. More

Wonderful service A pleasure dealing with the service department .Phil Collins was wonderful to work with. He addressed all of my questions and took the time to answer A pleasure dealing with the service department .Phil Collins was wonderful to work with. He addressed all of my questions and took the time to answer . More

"Billy Morton Is A Class Act" I was in search of a specific vehicle and initiated my search online. I found three dealerships within a reasonable driving distance that had what I I was in search of a specific vehicle and initiated my search online. I found three dealerships within a reasonable driving distance that had what I wanted. I made contact with each dealership and Billy Morton of Harper Acura quickly proved that he was a class act and ready to do business. He was quick to respond to my questions and provide information about the vehicle. Negotiations were simple and I felt like I got an incredible deal! I arrived at the dealership to find my car shined up and ready to go. There were no surprises once we arrived. The paperwork matched everything Billy had communicated by email. Cliff Cunningham in the business office was also a pleasure to deal with. I would highly recommend Billy Morton and Harper Acura to anyone that is looking for a stress free buying experience! These folks are awesome!! Well worth the two hour drive from Kentucky. More

Overall great experience Billy Morton was very helpful and did a great job in making sure I was satisfied with my used car purchase! Even had me bring the car back a few weeks Billy Morton was very helpful and did a great job in making sure I was satisfied with my used car purchase! Even had me bring the car back a few weeks after purchase for a few minor blemishes that I was concerned about, and they corrected them at no charge. More

Saved the start of our vacation The day before we were to leave on vacation, I noticed an unusual off and on again sound coming from the front of the car. Called Harper and as expect The day before we were to leave on vacation, I noticed an unusual off and on again sound coming from the front of the car. Called Harper and as expected they were booked solid. Asked for the Service Manager Richard Tompa. Richard asked how soon I could bring the car in for a test drive. An hour later Richard took it for a test drive diagnosed a bad wheel bearing. Less than 30 minutes later I was on the way home in a loaner vehicle. Around 10:00 the next morning I got a call the vehicle was ready to go. 👏👍😊 More