
Harper Acura
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Comfortable, informative, and friendly Since it had been over a decade since I bought my last vehicle, I wanted to take my time and purchase a car that would best fit my needs and budget. T Since it had been over a decade since I bought my last vehicle, I wanted to take my time and purchase a car that would best fit my needs and budget. The first time I test drove the RDX I was given a great overview of the car by Billy Morton. He was very knowledgeable. He knew I very interested in the safety features and he explained them in great detail! If I didn't understand, he could make it more basic so I could understand. There was no pressure. I asked him to compare the RDX to another company's vehicle and he did not give negative comments but encouraged me to go and test drive it. I did and I came back to the RDX and this dealership. It had been several months but when I came back to Harper to begin test driving again, it was very easy and comfortable - no pressure. Billy Morton is so easy to work with - no question is too minor. He relates his own experiences which helps in the decision process. Billy really wants you to make the best decision for you. He explained the warranty and service benefits that Harper provides which was extremely important to me. Again Billy Mortan was fantastic to work - knowledgeable with great applications as to how a feature will effect your driving. He and the people of Harper Acura want you to be extremely pleased with your purchase and their customer service. I highly recommend! More
10K Oil Change & Inspection Always a very pleasant experience with personnel. Waiting is always comfortable and precisely as long as you are told up front. Complimentary car wash Always a very pleasant experience with personnel. Waiting is always comfortable and precisely as long as you are told up front. Complimentary car wash is a very nice touch. This time, however, I decided to check my RDX computer to see what it said regarding my oil level as I was leaving. It said "Oil Life 30%!" I just had an oil change! I pointed this out and a technician apologized and quickly rectified the issue by resetting the computer. A rare oversight, no doubt. Still ACURA needs to be aware of this, and others might want to also check similar issues after service before going on a trip. More
Awesome Service! I took my RDX in for the 15,000 mile service this past week. I opted to wait. Richard came out to inform me what all would be done for the 15,000 mi I took my RDX in for the 15,000 mile service this past week. I opted to wait. Richard came out to inform me what all would be done for the 15,000 mile service and what the cost would be. I was very comfortable in the waiting room. My RDX was ready in a very reasonable time. My RDX drives smoothly with no issues whatsoever. I would not dream of taking my RDX anywhere else for service. More
10/10 Service with Billy Morton!!' Came to purchase a used car and I have to say with a background of 13+ years dealing with the car industry Billy is one of the most friendliest and pr Came to purchase a used car and I have to say with a background of 13+ years dealing with the car industry Billy is one of the most friendliest and professional salesmen I have ever had the please of doing business with! He went above and beyond in helping me with the whole buying process! Also Cliff Cunningham in the finance department is an amazing employee. Both wonderful gentleman had me in and out in one afternoon with an amazing car! This Harper dealership certainly ranks among the best! Thank you guys for your amazing service! More
2016 Acura TLX Mike Walker the general sales manager and Billy Morton my salesperson were very professional and efficient in time. I will definitely recommend Harper Mike Walker the general sales manager and Billy Morton my salesperson were very professional and efficient in time. I will definitely recommend Harper to anyone service or sales. Thanks again for the excellent experience. More
Perfect overall experience! Billy Morton was the first person I spoke to at Harper Acura when looking at the ILX. That visit and the subsequent interactions I had were all great. Billy Morton was the first person I spoke to at Harper Acura when looking at the ILX. That visit and the subsequent interactions I had were all great. He was very honest in explaining all of my best options and made me feel very at ease and confident that I was making the best possible decision. I also had the pleasure of meeting Richard in the service department too, which makes me feel very confident about bringing my car back here for all of my scheduled services. I can't recommend those two and Harper Acura in general for the great experience. More
A++++ Customer Service with Billy!!! This couldn't have been an easier car buying experience. Billy was so quick to respond to any of my questions. Never making me feel like any of my que This couldn't have been an easier car buying experience. Billy was so quick to respond to any of my questions. Never making me feel like any of my questions were not worth his time. He also worked great through text in between phone calls. I will recommend him & Harper Acura anytime! Thank You All!!!! I love my new ride!!!!! More
Great car buying experience ! I went to Harper Audi not really intent on purchasing a car-however after working with Chris Shore, I realized this was no typical dealership ( in a g I went to Harper Audi not really intent on purchasing a car-however after working with Chris Shore, I realized this was no typical dealership ( in a good way) & feel good about my purchase. More
The best buying experience ever! Billy Morton was the best, he helped me so much and I will send all my friends tht r buying to him. Billy was very pleasant and knowledgeable about ev Billy Morton was the best, he helped me so much and I will send all my friends tht r buying to him. Billy was very pleasant and knowledgeable about everything it was a grest buying experience ever. I would not have my TLX if it wasn't for Billy Morton. THANKS SO MUCH!! More
2017 RDX Billy Morton was professional and very helpful. We were able to do much of the "deal" over the phone which was very time saving for us. Billy gets our Billy Morton was professional and very helpful. We were able to do much of the "deal" over the phone which was very time saving for us. Billy gets our endorsement as a top notch sales consultant. It was a pleasure to do business with him and Harper Acura! More