
Harper Acura
Knoxville, TN
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Extremely pleasant, enjoyable experience Has to be hands down the smoothest and most professional car buying experience I have ever been apart of or will be! My wife and I had in mind which Has to be hands down the smoothest and most professional car buying experience I have ever been apart of or will be! My wife and I had in mind which vehicle we were considering and just thought we'd stop in at the near by Acura dealership, not having any idea how nice and courteous Harper was known for. Thank goodness we picked them! Billy who met and spoke with both my wife and I, along with Tom in financing were both equally friendly, honest, and professional. Harper had exactly the vehicle my wife was looking for and they offered us a great trade in deal on her previous vehicle. From beginning to end, the entire process could not have been any easier. Especially considering buying something as costly as a new vehicle can be a daunting process to some. Without question, I would strongly, strongly recommend anyone looking at vehicles to go and see Harper. Great dealership, great staff, and great products! More
Worth the trip! I found Harper Acura to have a good selection of certified pre-owned MDX's, and ultimately purchased a very nice 2014. I traveled over 350 miles and i I found Harper Acura to have a good selection of certified pre-owned MDX's, and ultimately purchased a very nice 2014. I traveled over 350 miles and it was worth the trip. Harper offered me a good trade in for my 2007 BMW and we made a good deal. I dealt with two sales people who were both courteous and knowledgeable. If you are shopping for new or pre-owned, check out Harper Acura; it's worth your time. More
Always do a good job! Brought my vehicle this past week for service. Ray was my service advisor. He is always kind, respectful, and nice. When I picked up my vehicle he was Brought my vehicle this past week for service. Ray was my service advisor. He is always kind, respectful, and nice. When I picked up my vehicle he was thorough when he explained the service that was done. The entire staff is actually nice and friendly, and they always do a good job! More
Continued superior service Since we bought our MDX, now almost 3 years ago, we have had nothing but great service and have been treated like family. This last visit was no diff Since we bought our MDX, now almost 3 years ago, we have had nothing but great service and have been treated like family. This last visit was no different except it was better. Service checkin and process changed a little but not only was it shorter and simpler, I was treated very professionally and courteously by everyone. More
Pleasantly Surprised My husband and I live out of town and decided to pop in to Harper Acura to gather more information and knowledge about purchasing a vehicle we had be My husband and I live out of town and decided to pop in to Harper Acura to gather more information and knowledge about purchasing a vehicle we had been researching. I was prepared for a "typical" car salesman attitude and potentially a waste of time. Billy approached us and was very welcoming and helpful. I appreciated the fact that we never even looked at a car for the first 45 minutes because we were discussing things. That showed me that his agenda wasn't to get me in a car as fast as he could but to gain knowledge from us about what we were looking for so he could be as helpful as possible. I felt he was very genuine, honest, and respectful with us and did what he could to get us what we were looking for in our price range. Since we are out of towners, Billy suggested we take the car for the afternoon and mull it over if need be. We did, loved it even more, came back and bought our first car as a married couple. I highly recommend Billy, as he was never pushy with us and is trustworthy. What sealed the deal for me was coming back to my husband's parent's house and the neighbors had the exact same things to say about Harper Acura. "Aren't they just the nicest people to deal with?" Yes! Thank you Harper Acura! More
Small world Billy went above and beyond to make sure we got what we wanted. Great personality. Almost felt like family by the time we left! Thanks Billy Billy went above and beyond to make sure we got what we wanted. Great personality. Almost felt like family by the time we left! Thanks Billy More
Billy Morton - Best car buying experience to date Highly recommend going to Bully Morton, Tom Pack and the Acura team for every car purchase. Billy and Tom provided the most painless, pleasant, rela Highly recommend going to Bully Morton, Tom Pack and the Acura team for every car purchase. Billy and Tom provided the most painless, pleasant, relaxed and positive car buying experience I've had. Very straightforward, genuine, helpful, courteous, and efficient. No games -period. Truly seem like quality individuals who happen to be selling a product as opposed to a seller who pretends to be a quality individual for the sale. Try these guys out before making up your mind on something else. More
Great experience with Billy Morton! Billy made up feel welcome at the dealership! He made the buying experience a pleasure! Appreciate him going out of his way to make the deal work. Billy made up feel welcome at the dealership! He made the buying experience a pleasure! Appreciate him going out of his way to make the deal work. More
Excellent customer service. I leased a 2016 Acura ILX from Billy Morton. The car was for my Daughter. Billy treated her with respect and courtesy. Billy went above and beyond wi I leased a 2016 Acura ILX from Billy Morton. The car was for my Daughter. Billy treated her with respect and courtesy. Billy went above and beyond with his professionalism and superior product knowledge. Thank you for making this buying experience quick and easy. Job well done, Billy! More
Great experience !! Both salesman and business manager were great!! Had a light show up on dash board and they immediately got me into service and cleared all problems wi Both salesman and business manager were great!! Had a light show up on dash board and they immediately got me into service and cleared all problems with the message light. The quick response was great!!! More