Harper Acura

My dealership is better than yours! Do you like a Sales Consultant that cares about the customer more than the sale? If you answered yes, go see Billy Morton! I totally wasn't in the mar Do you like a Sales Consultant that cares about the customer more than the sale? If you answered yes, go see Billy Morton! I totally wasn't in the market for a BRAND NEW vehicle, but I'm so glad I walked in and was greeted by Billy! I never felt pressured to buy and he was extremely helpful in making my decision. I don't like the "pushy" type, so this is why I felt extremely confident in my decision of purchasing a new vehicle, I felt like I was first priority, not the sale. So going in looking to purchase a USED vehicle, I'm now the proud owner of a NEW Acura TLX! The whole experience was phenomenal! The entire staff was very welcoming and wonderful! Highly recommend Harper Acura! If you aren't cruising around in an Acura, go see Billy! You will NOT be disappointed! More

Wow! What a pleasant experience!! I just purchased a used vehicle from Harper Acura, and what a pleasant experience it was! I worked with Billy Morton and Tom Pack. Both gentlemen we I just purchased a used vehicle from Harper Acura, and what a pleasant experience it was! I worked with Billy Morton and Tom Pack. Both gentlemen were kind, approachable, and very relaxed about the whole process. The comfortable and relaxed atmosphere both gentlemen created provided for a car-buying experience that was A CUT ABOVE any prior car buying experience I have had. Thank you, gentlemen! An added bonus is the condition of the vehicle I purchased. Outstanding!! I had not even considered Harper Acura as a potential source for our purchase, but a couple used vehicles of interest that were on their lot popped up on my internet search of the Knoxville Area. I thank God for this wonderful blessing. Without hesitation, we will use them for future purchases and will recommend them to everyone who will listen! More

Excellent Customer Service Each associate that I dealt with in the Service Department provided excellent customer service. They were courteous and prompt and their attention to Each associate that I dealt with in the Service Department provided excellent customer service. They were courteous and prompt and their attention to detail was outstanding. One of the reasons that I purchased a Acura was the reliability of the vehicle. The reason I chose Harpers was it reputation for customer service. I haven't been disappointed with either More

"Refreshing car buying experience" At last, a car buying experience that gives hope to having to spend a lot of money, can be done with some sense of calmness and enjoyability. Workin At last, a car buying experience that gives hope to having to spend a lot of money, can be done with some sense of calmness and enjoyability. Working with Billy Morton was like talking with a trusted friend. Knowing that he was feeling under the weather, but giving us his full attention and caring advice, only added to the pleasure of purchasing a necessary evil. Tom Pack in finance topped off the excellent experience with his easy going, professional manner. Please don't ever change you're way of doing business. Just a great dealership! Will be back! More

Extremely pleasant, enjoyable experience Has to be hands down the smoothest and most professional car buying experience I have ever been apart of or will be! My wife and I had in mind which Has to be hands down the smoothest and most professional car buying experience I have ever been apart of or will be! My wife and I had in mind which vehicle we were considering and just thought we'd stop in at the near by Acura dealership, not having any idea how nice and courteous Harper was known for. Thank goodness we picked them! Billy who met and spoke with both my wife and I, along with Tom in financing were both equally friendly, honest, and professional. Harper had exactly the vehicle my wife was looking for and they offered us a great trade in deal on her previous vehicle. From beginning to end, the entire process could not have been any easier. Especially considering buying something as costly as a new vehicle can be a daunting process to some. Without question, I would strongly, strongly recommend anyone looking at vehicles to go and see Harper. Great dealership, great staff, and great products! More

Worth the trip! I found Harper Acura to have a good selection of certified pre-owned MDX's, and ultimately purchased a very nice 2014. I traveled over 350 miles and i I found Harper Acura to have a good selection of certified pre-owned MDX's, and ultimately purchased a very nice 2014. I traveled over 350 miles and it was worth the trip. Harper offered me a good trade in for my 2007 BMW and we made a good deal. I dealt with two sales people who were both courteous and knowledgeable. If you are shopping for new or pre-owned, check out Harper Acura; it's worth your time. More

Always do a good job! Brought my vehicle this past week for service. Ray was my service advisor. He is always kind, respectful, and nice. When I picked up my vehicle he was Brought my vehicle this past week for service. Ray was my service advisor. He is always kind, respectful, and nice. When I picked up my vehicle he was thorough when he explained the service that was done. The entire staff is actually nice and friendly, and they always do a good job! More

Continued superior service Since we bought our MDX, now almost 3 years ago, we have had nothing but great service and have been treated like family. This last visit was no diff Since we bought our MDX, now almost 3 years ago, we have had nothing but great service and have been treated like family. This last visit was no different except it was better. Service checkin and process changed a little but not only was it shorter and simpler, I was treated very professionally and courteously by everyone. More

Pleasantly Surprised My husband and I live out of town and decided to pop in to Harper Acura to gather more information and knowledge about purchasing a vehicle we had be My husband and I live out of town and decided to pop in to Harper Acura to gather more information and knowledge about purchasing a vehicle we had been researching. I was prepared for a "typical" car salesman attitude and potentially a waste of time. Billy approached us and was very welcoming and helpful. I appreciated the fact that we never even looked at a car for the first 45 minutes because we were discussing things. That showed me that his agenda wasn't to get me in a car as fast as he could but to gain knowledge from us about what we were looking for so he could be as helpful as possible. I felt he was very genuine, honest, and respectful with us and did what he could to get us what we were looking for in our price range. Since we are out of towners, Billy suggested we take the car for the afternoon and mull it over if need be. We did, loved it even more, came back and bought our first car as a married couple. I highly recommend Billy, as he was never pushy with us and is trustworthy. What sealed the deal for me was coming back to my husband's parent's house and the neighbors had the exact same things to say about Harper Acura. "Aren't they just the nicest people to deal with?" Yes! Thank you Harper Acura! More

Billy Morton - Best car buying experience to date Highly recommend going to Bully Morton, Tom Pack and the Acura team for every car purchase. Billy and Tom provided the most painless, pleasant, rela Highly recommend going to Bully Morton, Tom Pack and the Acura team for every car purchase. Billy and Tom provided the most painless, pleasant, relaxed and positive car buying experience I've had. Very straightforward, genuine, helpful, courteous, and efficient. No games -period. Truly seem like quality individuals who happen to be selling a product as opposed to a seller who pretends to be a quality individual for the sale. Try these guys out before making up your mind on something else. More