Harper Acura

Small world Billy went above and beyond to make sure we got what we wanted. Great personality. Almost felt like family by the time we left! Thanks Billy Billy went above and beyond to make sure we got what we wanted. Great personality. Almost felt like family by the time we left! Thanks Billy More

Great experience with Billy Morton! Billy made up feel welcome at the dealership! He made the buying experience a pleasure! Appreciate him going out of his way to make the deal work. Billy made up feel welcome at the dealership! He made the buying experience a pleasure! Appreciate him going out of his way to make the deal work. More

Excellent customer service. I leased a 2016 Acura ILX from Billy Morton. The car was for my Daughter. Billy treated her with respect and courtesy. Billy went above and beyond wi I leased a 2016 Acura ILX from Billy Morton. The car was for my Daughter. Billy treated her with respect and courtesy. Billy went above and beyond with his professionalism and superior product knowledge. Thank you for making this buying experience quick and easy. Job well done, Billy! More

Great & Unexpected Service We purchased an Acura from a private party and took it to Harper for some A/C work. They did an excellent job communicating to me what was wrong and We purchased an Acura from a private party and took it to Harper for some A/C work. They did an excellent job communicating to me what was wrong and what was needed to get it working properly. The unexpected thing was they were going to let me use a loaner car until my repairs were complete. We've owned all kinds of cars- Honda, Infiniti, Ford, Chevrolet, Plymouth. I've never had that as an option, especially if I didn't buy it with the dealer. More

Great experience !! Both salesman and business manager were great!! Had a light show up on dash board and they immediately got me into service and cleared all problems wi Both salesman and business manager were great!! Had a light show up on dash board and they immediately got me into service and cleared all problems with the message light. The quick response was great!!! More

Bully Morton I have to say Billy was by far the best. I didn't feel any pressure at all and he seemed genuinly trying to help and not trying to make a sale. Will d I have to say Billy was by far the best. I didn't feel any pressure at all and he seemed genuinly trying to help and not trying to make a sale. Will definitely go back even though we don't live close. All went more smooth then any time I have traded in past!!!! More

Great Service Department I highly recommend Richard and his team in the Service Department at Harper Acura. I appreciate the way I am treated from the time I enter the servic I highly recommend Richard and his team in the Service Department at Harper Acura. I appreciate the way I am treated from the time I enter the service reception bay until the time I leave. Richard and his team are always friendly, courteous, and respectful. I also appreciate that I am updated on the progress of the work that is being performed. They have always answered all of my questions and addressed my concerns. Also, the other staff at Harper are very attentive while I am waiting (e.g, everyone who walks by greets me). The waiting area is always neat and orderly, and the refreshments are appreciated! More

New Car Purchase The Harper Dealership most certainly lived up to their stellar reputation. Friends and family sent me their way as it was time to trade in my ten yea The Harper Dealership most certainly lived up to their stellar reputation. Friends and family sent me their way as it was time to trade in my ten year old Honda Pilot with over 160K miles. All the staff was helpful, informative and friendly. There was never a moment of the typical "let me go ask my manager who is behind the secret door " and the back and forth that is the formula for most dealerships. Shannon Harper put me in contact with Billy Morton who had vast knowledge of the Acura fleet. We test drove some and I let him know the things that were important to me. He followed up with an email listing some MDX's that fit my criteria. He encouraged me to come and take one to keep overnight. I bought it when I returned it the next day! Love my new car and loved working with the Harper crew. I never knew car buying could be a happy experience. More

Tire problem Service was more concerned with safety than with profit. When I came in with large nail in sidewall of tire (which could not be repaired), They provid Service was more concerned with safety than with profit. When I came in with large nail in sidewall of tire (which could not be repaired), They provided a loner car because there were no tires in stock that they could find. It took 4 working days for them to acquire a replacement tire. I appreciate their concern for my safety. More

Excellent results, highly efficient and responsive I moved to Knoxville from the west coast with 20 years of very positive history with an Acura dealer. I am pleased to say that Harper Acura has met th I moved to Knoxville from the west coast with 20 years of very positive history with an Acura dealer. I am pleased to say that Harper Acura has met this standard and reminded me how much better life is as a car owner with a top flight dealer in your neighborhood. The service process always goes as promised, accommodations to my schedule (I travel almost weekly) are made without complaint, and the service quality is best-in-class. What more can I say. More