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Harper Acura

Knoxville, TN

5.0
864 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 864 reviews

April 12, 2016

Leasing Acura's at Harper I am presently leasing my third Acura from Harper. I am extremely please with the whole process. Mark Cauthen walked me through every step and was ver More

by Mark Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
April 12, 2016

New MDX. Had a great experience with Mark and everyone. Very easy to work with. Mark was knowledgable about the MDX and was very helpful including setting up More

by NewMDX16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget the name of the Finance Manager, but he was very helpful as well., Mark Cauthen
April 12, 2016

Great service! Excellent service. Always courteous and helpful !! Best service department I have ever dealt with. Would recommend this dealer highly! Never had any More

by Lrb0129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Panzera
April 11, 2016

Smooth Car-Buying Experience! My husband and I bought a 2016 MDX through Billy Morton last fall. We had been shopping around and knew what we wanted. It was a pleasure working with More

by Carol1201
Recommend Dealer
Yes
Employees Worked With
Billy Morton
April 11, 2016

Third Harper Acura and happier each time I have purchased three Acuras from Harper now and each time I have found myself more satisfied than the time before. The customer service is always ex More

by EtotheB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
April 11, 2016

World class dealership experience all the way around! My wife and I just made our second Acura purchase from Harper Acura: a Certified Pre-Owned 2014 MDX with Technology package, and we couldn't be happie More

by Rebel59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
April 11, 2016

Positive Experience with Service and Sales Richard Tompa and his Service/Parts staff have been most patient with my questions and requests during the nine years of our acquaintance. Maintenanc More

by Spokane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tompa, Mark Cauthen, Ray Panzera, Kayla Sewell
April 04, 2016

Part of the Acura family Billy was very kind and worked with me to make sure I was taken care of and spent as long as I needed to understand the options on my car. More

by Acura #1
Recommend Dealer
Yes
Employees Worked With
Shannon Harper, Angela Patrick, Billy Morton
April 01, 2016

Recall I have had to have a few recalls done on my MDX and Harper has been my dealer of choice. Every time I have dealt with Ray who has been extremely profe More

by NickoleB2
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Panzera
March 29, 2016

Very Pleasant Car Buying Experience Billy Morton represented Harper Acura in a very professional, courteous manner. He was straightforward with me throughout the entire process, which i More

by rdxguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Morton
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