Harper Acura

Smooth Car-Buying Experience! My husband and I bought a 2016 MDX through Billy Morton last fall. We had been shopping around and knew what we wanted. It was a pleasure working with My husband and I bought a 2016 MDX through Billy Morton last fall. We had been shopping around and knew what we wanted. It was a pleasure working with Billy, who was straightforward, friendly, responsive, and smart. Buying a new car can be a frustrating hassle, but not this time. Billy made the experience virtually seamless. We will not hesitate to use Billy and Harper Acura again! More

Third Harper Acura and happier each time I have purchased three Acuras from Harper now and each time I have found myself more satisfied than the time before. The customer service is always ex I have purchased three Acuras from Harper now and each time I have found myself more satisfied than the time before. The customer service is always exceptional and there is no hassle. I would recommend purchasing a vehicle from Harper without reservation. More

World class dealership experience all the way around! My wife and I just made our second Acura purchase from Harper Acura: a Certified Pre-Owned 2014 MDX with Technology package, and we couldn't be happie My wife and I just made our second Acura purchase from Harper Acura: a Certified Pre-Owned 2014 MDX with Technology package, and we couldn't be happier. When I buy something - especially something expensive - I spend a lot of time in research: both for "what" I'm going to buy as well as "where" I will buy it. I was already planning on likely buying from Harper again since I'd had a great experience three years previously when I purchased my TL-S there, but out of curiosity, I thought I'd just check the reviews on dealerships across the surrounding region. So I looked at Nashville, Chattanooga, Johnson City, Roanoke, Lexington (Ky), Asheville, Charlotte, Greenville (SC), Atlanta, and several other dealerships in smaller towns in North and South Carolina. What I found confirmed my decision to buy from Harper even more: they set the bar for customer satisfaction in Acura dealership reviews. I then reviewed their current sales staff to see if the person who sold my TL-S was still with them. He wasn't (but he's with a neighboring Harper family dealership), but I found the name of a salesperson (Mark Cauthen) whose name I'd seen listed in numerous favorable reviews and left him a voice message. He got back to me shortly, and we set up a time for my wife and I to come down and see what they had to offer. From the time we arrived until the time he shook our hand and we drove away with our new MDX, the whole experience was pleasant. Mark allowed us to freely test drive three (3) different vehicles without riding along in the car and distracting us with incessant sales chatter. Instead, we felt like family. He was extremely knowledgeable about the vehicles; could answer every question I posed to him; and worked with us to negotiate a very fair price for the MDX. He has followed up with us a couple of times to see if we are satisfied for our purchase, and to ensure all's well, offering to help in any way if anything's amiss. So if/when you find yourself in the market for a vehicle - new or used - and you're considering, or have settled on an Acura, I would highly encourage you to give Harper Acura serious consideration. Take it from me, the reviews of the many other customers, or just research it for yourself - online or in person - and I believe you'll come to the same conclusion I did: these folks run a world class dealership and will treat you right! More

Positive Experience with Service and Sales Richard Tompa and his Service/Parts staff have been most patient with my questions and requests during the nine years of our acquaintance. Maintenanc Richard Tompa and his Service/Parts staff have been most patient with my questions and requests during the nine years of our acquaintance. Maintenance service has been careful and thorough. Recently, in handling the sale of another Acura, Mark Cauthen demonstrated the same high level of professionalism. He very patiently explained the vehicle features and capabilities as well as the business aspects of the sale. More

Part of the Acura family Billy was very kind and worked with me to make sure I was taken care of and spent as long as I needed to understand the options on my car. Billy was very kind and worked with me to make sure I was taken care of and spent as long as I needed to understand the options on my car. More

Recall I have had to have a few recalls done on my MDX and Harper has been my dealer of choice. Every time I have dealt with Ray who has been extremely profe I have had to have a few recalls done on my MDX and Harper has been my dealer of choice. Every time I have dealt with Ray who has been extremely professional, helpful (I have 2 small children so 2 car seats) and has provided me with a loaner that I can easily place my children's seats in. He has made sure the work is in a timely fashion and if for any reason there is a delay has kept me informed. They always conduct a thorough inspection of my truck and recommend any needed services. I will definitely continue to use them in the future and hope to purchase my next MDX from them! More

Very Pleasant Car Buying Experience Billy Morton represented Harper Acura in a very professional, courteous manner. He was straightforward with me throughout the entire process, which i Billy Morton represented Harper Acura in a very professional, courteous manner. He was straightforward with me throughout the entire process, which is most definitely what I prefer. From our initial conversation, negotiating a price point, until delivery of a very nice RDX. In over 30 years of purchasing vehicles, this was one of my most pleasurable experiences. Thanks Billy! More

Smooth and easy transaction, thanks Billy! I recently purchased a 2014 Corvette here. Billy Morton handled my transaction professionally, even giving me some very helpful pointers to look for o I recently purchased a 2014 Corvette here. Billy Morton handled my transaction professionally, even giving me some very helpful pointers to look for on another car I was evaluating. Car buying can be stressful, but Billy was knowledgable, helpful, and extremely valuable in making the transaction a smooth one. There was never any pressure, negotiations were simple and straightforward, and they even filled my tank and made sure the car was spotless before turing over the keys. I was extremely impressed with Billy and Harper Acura and would definitely recommend them to anyone looking for a car. More

Great dealership and service shop After having bought an Acura in Florida, I have been extremely satisfied with my experiences at the Knoxville Harper Acura dealer. I wish I would hav After having bought an Acura in Florida, I have been extremely satisfied with my experiences at the Knoxville Harper Acura dealer. I wish I would have bought my car from them! Great, friendly staff and an excellent service shop that actually values your time. More

Used Car Everyone was very friendly! Billy greeted me as I walked and helped me walk smoothly through my car buying process. Considering this was my first car Everyone was very friendly! Billy greeted me as I walked and helped me walk smoothly through my car buying process. Considering this was my first car purchase I was impressed. More