
Harper Acura
Knoxville, TN
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Fantastic service!!! Mark and the Harper Acura staff did a fantastic job making my car buying experience as easy and helpful as possible. Mark was happy to help me every s Mark and the Harper Acura staff did a fantastic job making my car buying experience as easy and helpful as possible. Mark was happy to help me every step of the way and helped answer any questions I had. I wouldn't go to another dealership other than Harper Auto Square. Great experience! More
Another great experience Ray was great to work me in and check out our vehicle. The service department was easy to work with and very helpful. Would highly recommend. Ray was great to work me in and check out our vehicle. The service department was easy to work with and very helpful. Would highly recommend. More
Excellent service We always get excellent service, even with an older vehicle. We bought our 2003 MDX there new, and we are always treated like we still own a new vehi We always get excellent service, even with an older vehicle. We bought our 2003 MDX there new, and we are always treated like we still own a new vehicle. It has been an outstanding SUV, and service has also been outstanding. We may be buying a new MDX within the year, and we know where we will go! More
Courteous, helpful, patient I was in the market for a new vehicle Mine was 10 years old I had friends tell me about your dealership My grown children wanted me to purchase an I was in the market for a new vehicle Mine was 10 years old I had friends tell me about your dealership My grown children wanted me to purchase an Acura Mark was very patient He really knows the Acura RDX Showed me all the pluses of this vehicle Once purchased spent quality time helping me with the technology Wonderful experience More
Lease of 2016 RDX I have now leased three vehicles from Harper Acura. My five year history with their sales and leasing, finance and maintenance staff has been wonderfu I have now leased three vehicles from Harper Acura. My five year history with their sales and leasing, finance and maintenance staff has been wonderful. I plan to remain a loyal customer! More
New car purchase Can't say enough about the top notch treatment we received. We love our 2016 RDX. Mark was so great to work with. This dealership is highly professio Can't say enough about the top notch treatment we received. We love our 2016 RDX. Mark was so great to work with. This dealership is highly professional and they care about their customers. More
Very easy transaction, trustworthy staff!! I flew in from out of state, got picked up right on time by Joey, and the vehicle was exactly as pictured/described. Very fair price, excellent extend I flew in from out of state, got picked up right on time by Joey, and the vehicle was exactly as pictured/described. Very fair price, excellent extended service product at a very fair price, and a no-pressure environment. More
Timely Service Ray was quick to fit me in on very short notice which I greatly appreciated. He provided me a loaner which I initially did not think I needed, but ul Ray was quick to fit me in on very short notice which I greatly appreciated. He provided me a loaner which I initially did not think I needed, but ultimately did need. He had it waiting for me when I arrived. The service was great taking especially good care of my corroded battery cables! I highly recommend Harper Acura, Ray, and the entire service team. Of course, they washed my MDX - great job! More
Emergency Service I have purchased Acura MDXs from Harper since 2001 and our 2014 MDX is number seven. I would hate to go anywhere else. Last Monday I got a call from I have purchased Acura MDXs from Harper since 2001 and our 2014 MDX is number seven. I would hate to go anywhere else. Last Monday I got a call from my wife telling me that the MDX had a warning light re the engine and the emissions control. I drove our truck to her and swapped vehicles and drove the MDX carefully to Harper's. It was a Monday morning and of course I had no appointment. The service manager put me in line and, although a long wait the problem was diagnosed and the engine emissions software was updated thereby fixing the problem. More
Customer service is always tops! I had my service last Feb. 17, 2016. The staff has consistently treated us with respect and kindness. Service is always outstanding from scheduling ti I had my service last Feb. 17, 2016. The staff has consistently treated us with respect and kindness. Service is always outstanding from scheduling till when you pick up your vehicle. More