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Harper Acura

Knoxville, TN

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Reviews
Vehicles
5.0
882 Reviews
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9739 Kingston Pike

Knoxville, TN

37922

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Showing 882 reviews

November 14, 2023

It's always a pleasure buying a car at Harper Acura. Professional, efficient, and knowledgeable staff. Definitely reccomend! More

by corbett.lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Stallings
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Nov 14, 2023 -

Harper Acura responded

We're delighted to know you had a great experience at Harper Acura! Our team always aims for professionalism and efficiency. Thanks so much for the recommendation, we appreciate it!

October 26, 2023

Excellent customer service. Steve Matz is A-1!! Very nice waiting room with snacks. Will definitely recommend Harper Acura to friends and family. More

by mtrentham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
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Oct 27, 2023 -

Harper Acura responded

We're glad to know you had a great experience with Steve at Harper Acura! We appreciate your recommendation and look forward to serving any of your friends or family in the future. Enjoy those snacks next time you visit us!

October 12, 2023

Steve took the time to show us all of the features. The price was a fair price. Good value. No pressure or haggling. More

by d
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Rhea
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Oct 12, 2023 -

Harper Acura responded

We're glad to know that Steve was able to guide you through all the features and provide a fair deal at Harper Acura. We appreciate your feedback about our no-pressure approach! Enjoy your new ride.

October 05, 2023

I asked for Bonnie when I arrived. She has been keeping me updated on inventory via email for many months now. Although we had not met in person before Tuesday, she immediately made me More

by Caryn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel in finance was also excellent!, Bonnie Hux
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Oct 05, 2023 -

Harper Acura responded

Caryn, we're so glad to know that Bonnie and our team at Harper Acura were able to assist you in finding the perfect vehicle. We appreciate your loyalty and hope you enjoy the ride!

September 29, 2023

All good no car wash today however. And $5 shop supplies is a mystery charge More

by ballrollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Report | Print
September 25, 2023

Excellent service ! ! They explained what needed to be done to my suv in detail. The work was well done . More

by Tupelobabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Richard Tompa
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Sep 25, 2023 -

Harper Acura responded

We're glad to know you found our service excellent and detailed at Harper Acura. Thanks for trusting us with your SUV, we appreciate the positive feedback!

September 18, 2023

Excellent service and the staff are exemplary and do a fantastic job! Great dealership experience. More

by Philjett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz
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Sep 18, 2023 -

Harper Acura responded

Thank you for the review, Phil! We appreciate the kind feedback and hope to see you again at Harper Acura!

September 08, 2023

Excellent customer service . Always fast and efficient. Everyone is so friendly and makes you feel welcome . More

by lbmifflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Sep 08, 2023 -

Harper Acura responded

Thanks for the positive feedback! We're glad to know you had a great experience with our team at Harper Acura.

July 31, 2023

I have used Harper dealership for the last 18 years. Very courteous and professional services, including customer service. Service is always done accurately and I always leave with a clean,well serviced More

by jhm62547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Report | Print
Aug 02, 2023 -

Harper Acura responded

We're delighted to know that you've been with us for 18 years at Harper Acura! It's great to see your satisfaction with our service and customer care. Thanks so much for the recommendation, we appreciate it!

July 12, 2023

Best Acura dealer we've had in TN. Service staff were professional, courteous and efficient, esp service writer Stephen. They took excellent care of us and our MDX. More

by mikecarolmckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
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Jul 13, 2023 -

Harper Acura responded

Thank you so much for the kind words, Mike! We're glad that Stephen and the rest of our service team at Harper Acura provided a positive visit and took excellent care of you and your MDX. Your satisfaction is important to us, and we look forward to seeing you next time!

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