
Harper Acura
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very easy transaction, trustworthy staff!! I flew in from out of state, got picked up right on time by Joey, and the vehicle was exactly as pictured/described. Very fair price, excellent extend I flew in from out of state, got picked up right on time by Joey, and the vehicle was exactly as pictured/described. Very fair price, excellent extended service product at a very fair price, and a no-pressure environment. More
Timely Service Ray was quick to fit me in on very short notice which I greatly appreciated. He provided me a loaner which I initially did not think I needed, but ul Ray was quick to fit me in on very short notice which I greatly appreciated. He provided me a loaner which I initially did not think I needed, but ultimately did need. He had it waiting for me when I arrived. The service was great taking especially good care of my corroded battery cables! I highly recommend Harper Acura, Ray, and the entire service team. Of course, they washed my MDX - great job! More
Emergency Service I have purchased Acura MDXs from Harper since 2001 and our 2014 MDX is number seven. I would hate to go anywhere else. Last Monday I got a call from I have purchased Acura MDXs from Harper since 2001 and our 2014 MDX is number seven. I would hate to go anywhere else. Last Monday I got a call from my wife telling me that the MDX had a warning light re the engine and the emissions control. I drove our truck to her and swapped vehicles and drove the MDX carefully to Harper's. It was a Monday morning and of course I had no appointment. The service manager put me in line and, although a long wait the problem was diagnosed and the engine emissions software was updated thereby fixing the problem. More
Customer service is always tops! I had my service last Feb. 17, 2016. The staff has consistently treated us with respect and kindness. Service is always outstanding from scheduling ti I had my service last Feb. 17, 2016. The staff has consistently treated us with respect and kindness. Service is always outstanding from scheduling till when you pick up your vehicle. More
Buying a new car Thank you Billy Morton for your no-pressure, kindness and knowledge. You were a big factor in my decision to stay with Acura and purchase the car when Thank you Billy Morton for your no-pressure, kindness and knowledge. You were a big factor in my decision to stay with Acura and purchase the car when I did. More
2014 BMW 528i I located the 2014 BMW online. My first call I made I spoke with Billy. He answered all my questions I had by phone. Billy also answered all other que I located the 2014 BMW online. My first call I made I spoke with Billy. He answered all my questions I had by phone. Billy also answered all other questions I had by text, even after the dealership was closed. Would recommend to anyone looking for a great deal and salesman! More
Purchase a used MDZ I have bought 14 cars in 15 years!! This has been the best experience!! I would recommend for anyone who is looking for a car to get go buy from Harpe I have bought 14 cars in 15 years!! This has been the best experience!! I would recommend for anyone who is looking for a car to get go buy from Harper Acura!! Billie Morton was an excellent sales person! Answered all of our question. Thank you for everything!! More
Great car buying experience! We wanted to thank Billy Morton for our recent no-pressure, great car buying experience! We would definitely recommend Billy and Harper Acura to our We wanted to thank Billy Morton for our recent no-pressure, great car buying experience! We would definitely recommend Billy and Harper Acura to our friends and family! More
What a great experience! Thank you Billy Morton for one if the best car buying experiences we have ever had ...and .... Without any pressure! We really are going to love our Thank you Billy Morton for one if the best car buying experiences we have ever had ...and .... Without any pressure! We really are going to love our Acura MDX . You were so informative and helpful from the test drive till the last paper was signed. ( which was the Fastest deal we have ever done). I loved the fact that this dealership has No doc fees and absolutely NO hidden charges. It is what they tell you it is. And then to give the lifetime power train warranty on top of everything else ..wow! We left feeling like we really did get a great car and a great deal!!! More
Super Service Billy did a great job helping me work through my RDX questions, test Drive, and aligning to the purchase. The finance team had all my paperwork ready Billy did a great job helping me work through my RDX questions, test Drive, and aligning to the purchase. The finance team had all my paperwork ready when I arrived making my checkout very efficient (20 minutes). The service group had my trailer hitch ready as planned. Great job Harper's and Billy. More