
Harper Acura
Knoxville, TN
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Rare car buying experience !! I visited this dealership based on a recommendation from a friend. It was a pleasure to work with Mark who was very patient. Instead of trying to sell I visited this dealership based on a recommendation from a friend. It was a pleasure to work with Mark who was very patient. Instead of trying to sell the car like every other sales consultant out there, actually he helped me buy the car. I will definitely recommend this dealership to all my friends esp. to Mark. We are very happy with the car and glad we bought it at Harpers. Thanks Mark. More
Very Professional and Great Experience This was my first time purchasing from Harper Acura and the whole process was stress free with no hassles at all. Steve Rhea was my salesman and he w This was my first time purchasing from Harper Acura and the whole process was stress free with no hassles at all. Steve Rhea was my salesman and he was extremely professional and a pleasure to work with. I would highly recommend Harper Acura to anyone looking to purchase a vehicle. More
Efficient straight forward sales experience This was our second purchase at Harper's Acura dealership. Mark Cauthern was polite, responsive, and efficient in answering our questions and providin This was our second purchase at Harper's Acura dealership. Mark Cauthern was polite, responsive, and efficient in answering our questions and providing insight relative to the RDX that we purchased. Also he has contacted us several times following the sale to ask if he might assist us in some way or another. Very thoughtful of him More
Couldn't be better! Mark and the Harper family have treated us like we are special and mean a great deal to them from Day 1! I would not go anywhere else for a vehicle! Mark and the Harper family have treated us like we are special and mean a great deal to them from Day 1! I would not go anywhere else for a vehicle! More
excellent Salesman were very responsive to requests, questions and financial decisions. Couldn't be more satisfied with the experience. Very honest and straig Salesman were very responsive to requests, questions and financial decisions. Couldn't be more satisfied with the experience. Very honest and straight forward, made buying very easy. More
Excellent Experience We enjoyed working with Mark and Tom and never felt pressured. We were impressed with their knowledge and attention to details that were important t We enjoyed working with Mark and Tom and never felt pressured. We were impressed with their knowledge and attention to details that were important to us. We would highly recommend them if you are looking for an Acura. More
Harper Acura Perrformance Review What made our buying decisions easy and comfortable was the excellent performance and demeanor of Mark Cauthen...we purchased both an RDX and a MDX fr What made our buying decisions easy and comfortable was the excellent performance and demeanor of Mark Cauthen...we purchased both an RDX and a MDX from Mark this year. Before retiring, I was a Regional Sales. Marketing & Technical manager in the High Tech industries so could appreciate Mark's ability to determine and qualify our needs, walk us thru the featurs and advantages of owning an Acura SUV and convert those features and advantages into benefits for us. There was no self centered or forceful behavior on Mark's part which would result in my wife and I taking a walk. We appreciated the fact that Tom Harper stopped by to say hello while purcasing our RDX. The handling of the closing in both cases was refreshing as compared to other dealerships. Ron Magnus More
professional and pleasant This was the fist time at Haper Acura. We were very happy with the whole process of purchasing a car. Everyone was very polite and professional. We w This was the fist time at Haper Acura. We were very happy with the whole process of purchasing a car. Everyone was very polite and professional. We would and will definitely recommend Haper to a friend or family member, More
Great Car Buying Experience Mark Cauthen was extremely helpful in the purchase of my new car. (Lease) He thoroughly explained all of my options both with my car and purchase cho Mark Cauthen was extremely helpful in the purchase of my new car. (Lease) He thoroughly explained all of my options both with my car and purchase choices. This was a stressful time due to a car accident which totaled my previous Acura.This could have been even more stressful with the buying process. Thanks to Mark and the team, it was seamless. They went above and beyond to make it an easy process and transition to a new car.. Tom also thoroughly reviewed the financial options. I will continue to do business with Harper due to their professionalism and great customer service. Brad and Ray in Service always greet with a smile and How can I Help attitude as well. More
Highly Recommend We purchased a used auto and it was a smooth easy experience. We will come back when we're ready for our next vehicle. Thank you Billy Morton! We purchased a used auto and it was a smooth easy experience. We will come back when we're ready for our next vehicle. Thank you Billy Morton! More