
Harper Acura
Knoxville, TN
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I felt at home. Very friendly, salesman, finance,service techs, and parts personnel. This is my second vehicle purchased from this dealership. They make me and my fam Very friendly, salesman, finance,service techs, and parts personnel. This is my second vehicle purchased from this dealership. They make me and my family feel at home each time we visit. I highly recommend this dealership with any purchase. More
2015 CPO TLX and 2014 CPO Acura RLX Long time customer. Just recently purchased a TLX and an RLX about a month apart. Mark Cauthen was great to work with on sales side and I highly recom Long time customer. Just recently purchased a TLX and an RLX about a month apart. Mark Cauthen was great to work with on sales side and I highly recommend him. Have had some issues with the RLX that have been a little disappointing but I've been very pleased with Richard Tompa's commitment to making it right and making sure I have a loaner during the process. I've been a long time Harper customer and don't see that changing. More
Best Acura prices in the region! Mark and the team at Harper was excellent to deal with. I drove over 3hrs to do business with them because they didn't play games like many of the Ac Mark and the team at Harper was excellent to deal with. I drove over 3hrs to do business with them because they didn't play games like many of the Acura dealers in Atlanta, Nashville, Huntsville region. More
Great as always, I can buy a car anywhere but I choose Harper Acura because of (1) Richard in your service department is awesome very customer oriented. (2) I have bou I can buy a car anywhere but I choose Harper Acura because of (1) Richard in your service department is awesome very customer oriented. (2) I have bought an RL, 2MDXs and RLX And I have always felt I got a fair deal. I think the key is trust and good service More
Honest and Simple I had a general idea of what I wanted when I went in, Mark listened to me and was very informative about all of the models and options. The transacti I had a general idea of what I wanted when I went in, Mark listened to me and was very informative about all of the models and options. The transaction was very smooth, I was in the middle of moving and didn't have a lot of time to spend, he took care of the transaction, thought of all of the details and it was very smooth. More
2015 RDX We have always be pleased with Harper Acura. The sales staff treats you like family and makes you feel confortable. If this RDX ever wears out, we wil We have always be pleased with Harper Acura. The sales staff treats you like family and makes you feel confortable. If this RDX ever wears out, we will definitely be back! More
Satisfied Customer The quality of the Acura vehicle and Richard Tompa's service department are what brought me back to buy another Acura. Mark Cauthen was the salesman The quality of the Acura vehicle and Richard Tompa's service department are what brought me back to buy another Acura. Mark Cauthen was the salesman I worked with and I found Mark to be very professional and very comfortable to do business with. More
A Great Choice Mark Cauthan made buying a car very enjoyable,no pressure which I really appreciate. He is very knowledgeable and helped me with the technical side of Mark Cauthan made buying a car very enjoyable,no pressure which I really appreciate. He is very knowledgeable and helped me with the technical side of things. Very happy with my new AcuraMDX . More
Great Experience Overall Mark Cauthen , throughout the process was , on a daily basis, attentive but never overbearing, responsive with solutions and quickly produced a car a Mark Cauthen , throughout the process was , on a daily basis, attentive but never overbearing, responsive with solutions and quickly produced a car and deal that fit my needs. We did most of the arrangements via telephone and email since I live out of state. Everything was in order on the day we finalized the sale and I was able to drive the car home immediately. R. Jay Prusick compiled financing options, also working with me via phone calls and emails that were purposeful and prompt. The finalized paper work was nicely organized and sent to me in a timely manner, thanks to Amy Scates. I expect this second Acura purchase of mine to provide safe and reliable transportation for at least 10 years, at which time I hope that they will be there to provide another great purchasing experience with my next Acura. Thanks so much. More
RDX Purchase, Thank-You Mark Cauthen Our saleman, Mark Cauthen, was truly a 1st class, professional salesman. He knew his product, understood how to convert features to benefits for my wi Our saleman, Mark Cauthen, was truly a 1st class, professional salesman. He knew his product, understood how to convert features to benefits for my wife and me plus he had a really pleasant demeaner. Because of our experience with Mark, the Tom Harper greeting and the closing paperwork process, I look forward to eventually purchasing a MDX! Ron Magnus Retired Regional Sales Manager Dow Corning Corporation More