Harper Acura
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great Experience Overall Mark Cauthen , throughout the process was , on a daily basis, attentive but never overbearing, responsive with solutions and quickly produced a car a Mark Cauthen , throughout the process was , on a daily basis, attentive but never overbearing, responsive with solutions and quickly produced a car and deal that fit my needs. We did most of the arrangements via telephone and email since I live out of state. Everything was in order on the day we finalized the sale and I was able to drive the car home immediately. R. Jay Prusick compiled financing options, also working with me via phone calls and emails that were purposeful and prompt. The finalized paper work was nicely organized and sent to me in a timely manner, thanks to Amy Scates. I expect this second Acura purchase of mine to provide safe and reliable transportation for at least 10 years, at which time I hope that they will be there to provide another great purchasing experience with my next Acura. Thanks so much. More
Relaxed and professional experience Mark was great to work with. Very patient in explaining features, with no pressure. He placed a special order for my RDX and the car was delivered i Mark was great to work with. Very patient in explaining features, with no pressure. He placed a special order for my RDX and the car was delivered in the time framE promised. More
RDX Purchase, Thank-You Mark Cauthen Our saleman, Mark Cauthen, was truly a 1st class, professional salesman. He knew his product, understood how to convert features to benefits for my wi Our saleman, Mark Cauthen, was truly a 1st class, professional salesman. He knew his product, understood how to convert features to benefits for my wife and me plus he had a really pleasant demeaner. Because of our experience with Mark, the Tom Harper greeting and the closing paperwork process, I look forward to eventually purchasing a MDX! Ron Magnus Retired Regional Sales Manager Dow Corning Corporation More
First Time Acura Buyer After owning numerous Honda vehicles I decided an Acura RDX would be my next vehicle. Research and word of mouth brought me to Harper Acura. Glad I After owning numerous Honda vehicles I decided an Acura RDX would be my next vehicle. Research and word of mouth brought me to Harper Acura. Glad I came. After searching their website for the car I wanted I was able to arrange the deal including a fair trade allowance for my CR-V. Steve Rhea was the person I dealt with and handled all my requests. Being from out of town I was pleased that the actual forms signing process was rather brief. Will recommend Harper Acura to others. More
Acura MDX Drove from Atlanta to buy a car, Billy Morton was very professional and made this experience very easy. Which doesn't always happen when buying a car. Drove from Atlanta to buy a car, Billy Morton was very professional and made this experience very easy. Which doesn't always happen when buying a car. Too bad we don't live closer More
Cx9. Super experience. This car buying experience was one of the most simple and efficient and professional experiences I've had while making a major purchase. Billy was tho This car buying experience was one of the most simple and efficient and professional experiences I've had while making a major purchase. Billy was thorough, was attentive, and paid attention to my concerns. I've purchased plenty of vehicles in my life but this one by far sets that standard. More
Great buying experience Billy Morton was an outstanding salesman who worked well past closing to ensure that I purchased the car that suited my needs. I saw the Certified RDX Billy Morton was an outstanding salesman who worked well past closing to ensure that I purchased the car that suited my needs. I saw the Certified RDX on the internet and knew that would be my next car after searching for over 18 months. Billy was pleasant to talk with, informative of the car's features, and patient with me as I signed all of the papers. More
2016 MDX No 'Pressure' purchase. I have purchased new cars many times in the past and I just hated the feeling of being descended on by sharks.when you arrive... Harper Acura is not l I have purchased new cars many times in the past and I just hated the feeling of being descended on by sharks.when you arrive... Harper Acura is not like that.. We went in, met Billy Morton and loved the way he handled our needs. I never felt pressured and he searched the inventory to find the exact exterior and interior color we wanted. He was great to work with and did everything he said he would. What more can you ask for??? Great dealership, great price, great automobile Ill be back in a few years. Sincerely Tom Whitaker More
Pressure fee looking & buying I worked with Billy Morton. I typically associate buying a car with getting the Flu. Working with Billy was a very pleasant experience. He explaine I worked with Billy Morton. I typically associate buying a car with getting the Flu. Working with Billy was a very pleasant experience. He explained all the new whistles and bells, paired the Bluetooth system and assisted me in setting up other systems. I felt I was not pressured and was treated with respect by Billy as well as the Harper Acura Dealership staff. I knew the service manager, Richard Tompa from a prior purchase and he helped answer a question I had about the car I was interested in. The business manager, Jay Prusik explained all the extra packages that could be purchase and didn't try to force me to purchase the additional warranties or upgrade packages. This is my second Acura purchase from Harpers and I felt the trade in value they gave me for my old Acura was fair for a car with 174,000 miles Thank You, Barry Hensley More
Great Experience Buying A Car This is our first time buying an Acura. Billy Morton was our Sales Consultant, he was excellent. He listened to our questions and answered all with This is our first time buying an Acura. Billy Morton was our Sales Consultant, he was excellent. He listened to our questions and answered all with knowledge. There was no pressure to buy, we actually told him we wanted to see a few other dealers and he had no problem. We walked out with our new car the same day. R Jay the Financial Officer was also very good in answering all our concerns and questions. Everyone seemed to believe in Acura being one of the best/safest cars on the road.... More





















