Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harper Acura
Knoxville, TN
869 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 869 reviews
May 09, 2021
The communication and service was the best I have ever experienced. They let me know what they discovered and asked what I would like to do every step of the way. 11/10 experienced. They let me know what they discovered and asked what I would like to do every step of the way. 11/10 More
by Nvance1226
Employees Worked With
Steven
May 03, 2021
Harper did a great job finding the issue with our MDX. Also they cleaned it and delivered it after the service was complete so that was a very nice! Also they cleaned it and delivered it after the service was complete so that was a very nice! More
by greg2151
Employees Worked With
Steve, Richard, also a lady in service
May 03, 2021
Excellent is all a can say about my purchasing experience at Harper Acura my salesman Daniel was great very informative on every detail I would 10 out 10 recommend anyone at Harper Acura my salesman Daniel was great very informative on every detail I would 10 out 10 recommend anyone More
by Jordanbaldwin9731
Employees Worked With
Daniel Perkins
May 01, 2021
Quick oil change. As always, very pleased with the service. Service was completed in a timely manner. Super wash job. Been with these folks for 20 years now and never been disappointed with their serv service. Service was completed in a timely manner. Super wash job. Been with these folks for 20 years now and never been disappointed with their service department. Richard Tompa runs a tight ship. More
by jhcroehl
Employees Worked With
Steven
April 29, 2021
A great experience in car buying. Friendly and Professional. Every staff member I encountered was excellent. No star lost but nobody is perfect. The car prep was quite good. It delivered shining l Professional. Every staff member I encountered was excellent. No star lost but nobody is perfect. The car prep was quite good. It delivered shining like a new dime- in and out. More
by Black Jack
Employees Worked With
Adam- sales: Don- financial; all very easy to work with.
April 27, 2021
Just when I thought it could not get any better, it does! Seriously, these guys must stay up all night trying to figure out how to make the customer experience better. From the moment I drive in until the se Seriously, these guys must stay up all night trying to figure out how to make the customer experience better. From the moment I drive in until the service is complete my expectations are always exceeded. I have been coming here for years and will never take my Acura to another dealership even for just an oil change. These guys are that good! More
by Preach
Employees Worked With
Houston, Nick,, Steve, Richard
April 23, 2021
They gave me a lower price than I asked for on a beautiful rdx. I am estatic. The owner really cares and personally helped me. Thank you Shannon. beautiful rdx. I am estatic. The owner really cares and personally helped me. Thank you Shannon. More
by stephengreen1733
Employees Worked With
Steve rhea
