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Harper INFINITI
Knoxville, TN
434 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 434 reviews
September 30, 2022
Harper Infiniti is superb! ! I have been using their service dept.. for 14 years for both my Infinitis and never been disappointed. Zack Hester has been my contact in service fo ! I have been using their service dept.. for 14 years for both my Infinitis and never been disappointed. Zack Hester has been my contact in service for all that time. He is personable, accommodating and honest.....like a family member. Interacting with Harper is always a positive experience. All the employees there are top notch and courteous. This dealership earns 5 stars from me consistently. More
by lkathrynhunter
Employees Worked With
Zack Hester, Phillip Weaver
September 30, 2022
I’ve been coming to this dealership for about 20 years and there is none better at customer service. I recently purchased a used car for my grandson at another dealership. I expected that same customer se and there is none better at customer service. I recently purchased a used car for my grandson at another dealership. I expected that same customer service there but I was really disappointed.Harper has spoiled me I guess. More
by Henry Horton
Employees Worked With
Zack Hester, Phillip Weaver
September 30, 2022
Eric was awesome to work with made the experience awesome, in and out pretty quick on just scheduling and appointment yesterday evening. I was impressed, even gave me a nice cleaning inside and out! awesome, in and out pretty quick on just scheduling and appointment yesterday evening. I was impressed, even gave me a nice cleaning inside and out! More
by mamorelo
Employees Worked With
Eric , Phillip Weaver
September 30, 2022
I highly recommend Harper Infiniti if you are in the market for a vehicle. The finance manager, Kenny Smith, was a pleasure to work with and was able to help me out when another dealership was trying o market for a vehicle. The finance manager, Kenny Smith, was a pleasure to work with and was able to help me out when another dealership was trying overcharge and take advantage of me. Thanks again for your professionalism and prompt response, Kenny! More
by Julie Hammond
Employees Worked With
Kenny Smith
