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Harper INFINITI

Knoxville, TN

Overview
Reviews
Vehicles
4.8
434 Reviews
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9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

August 31, 2022

Scheduled appointment at 8:15 out the door at 9:30. AWD alignment and oil change! Excellent customer service More

by tacamo01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
Aug 31, 2022 -

Harper INFINITI responded

It was our pleasure to assist you with efficient, top-notch service and care! Thank you for taking your business to Harper INFINITI and for sharing a review. We hope to see you again!

August 30, 2022

Easy to have the car serviced in a short amount of time, minimal wait, clean car on pickip More

by Cybervol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
Aug 30, 2022 -

Harper INFINITI responded

Thank you for the great review! We are thrilled to hear that you are confident in the Harper INFINITI team to get the job done. Drive safely, and we hope to see you back again down the road!

August 30, 2022

Terrific service visit today. Everything done as promised and on time. Customer rep was great. More

by tcdoolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Aug 30, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back!

August 30, 2022

I always Enjoy working with Zachary hester, he’s very knowledgeable and helpful. Always a smooth process! More

by S.ashby12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Aug 31, 2022 -

Harper INFINITI responded

Thank you for the review. We're glad to hear that Zachary was nice to work with. We appreciate your business here at Harper INFINITI. See you next time.

August 30, 2022

Always excellent service from excellent staff. They always demonstrate the importance of their customers in their interactions as well as in their work environment. More

by squirt8316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Shoft , Matt Stegall, Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Aug 30, 2022 -

Harper INFINITI responded

We are happy to hear from you! Thank you for choosing Harper INFINITI and for sharing your experience with our team. Drive safely until we see you again!

August 29, 2022

I took my car for regular maintenance and Richard took care of me right away and my car was nice and clean when they got done. More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Aug 30, 2022 -

Harper INFINITI responded

Cheryl, thank you for the great review! We are so glad to hear that you had a successful service experience working with Richard and the Harper INFINITI team. Drive safely, and we hope to see you back!

August 29, 2022

Eric was terrific and kept us posted as we worked through a complicated repair. I would highly recommend Harper Infiniti! More

by Cindymassingale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in Service Dept, Phillip Weaver
Report | Print
Aug 29, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eric and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

August 27, 2022

Employees were very nice and helpful. Dealership was very clean. It was very helpful to me to get a loaner car. More

by brendasw9565
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Report | Print
Aug 29, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a five-star experience working with us. Drive safely, and we hope to see you back at Harper INFINITI!

August 26, 2022

Great customer service. Greg went the extra mile to see that we were taken care of. From the sales person to finance, everything was non pressure which made the buying exp More

by daverich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Eversole, Allen Brooks
Report | Print
Aug 29, 2022 -

Harper INFINITI responded

Your review is everything we hope to see! Providing excellent customer service is our top priority and we're thrilled Greg and the team hit the mark. Thanks for being a loyal Harper INFINITI customer. Enjoy your new ride!

August 26, 2022

Marcus Sells helped us with our Infiniti. He helped us with our problem and did everything he could to resolve the issue More

by Schiestel_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Sells
Report | Print
Aug 26, 2022 -

Harper INFINITI responded

We are so glad to hear that Marcus went the extra mile to assist with your auto service needs! Drive safely, and we hope to see you again at Harper INFINITI!

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