
Harper INFINITI
Knoxville, TN
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Best car buying experience ever! That's why this is my 3rd new car with Harper and Matt! Customer service is great from initial visit to service on 5-6 year old vehicles. I have been satisfied with all my 3rd new car with Harper and Matt! Customer service is great from initial visit to service on 5-6 year old vehicles. I have been satisfied with all my service and everyone is extremely helpful. I recommend Harper to all my friends. More
Tommy was very friendly & likable. Not at all pushy, just informative. Let us take our time & test several cars till we were able to make decision. Tommy also helped us with a purchase of a used Audi just informative. Let us take our time & test several cars till we were able to make decision. Tommy also helped us with a purchase of a used Audi at the Voltswagon dealership. We will recommend Harper to all our freinds and family. More
The sales and service staff have always been courteous and helpful with both my service and sales needs. Rick has helped me through a few issues when I need an escalation point. Tom McNair is an excepti and helpful with both my service and sales needs. Rick has helped me through a few issues when I need an escalation point. Tom McNair is an exceptional person to deal with. I know many of the service staff by name, More
Harper Infinity has always been great to deal with both in sales and service. Associates are always friedly and attentive to their customers. This is the third Infinity I have purchased from Harper and all in sales and service. Associates are always friedly and attentive to their customers. This is the third Infinity I have purchased from Harper and all of the experiences have been good. More
This was my wife and I's first Infiniti purchase and it could not have gone any better. Matt helped us out from start to finish and continues to keep up with us to make sure everything is running smoothly could not have gone any better. Matt helped us out from start to finish and continues to keep up with us to make sure everything is running smoothly. I can contact Matt at any time and he is willing to help. We will continue to shop with Harper! More
I swore I would never buy a car off a lot ever again, but when my wife wanted one of the new Infinity QX I did not have a choice. The last 4 Cars I had gotten from a Broker or Ebay. When Matt introduced him when my wife wanted one of the new Infinity QX I did not have a choice. The last 4 Cars I had gotten from a Broker or Ebay. When Matt introduced himself to me, I could tell instantly that he did not fit the "car salesman" stereotype. Matt could not have been more enjoyable to work with. That perfect blend of desire to serve without being pushy or focused on just making a sale. People talk about the "Car Buying Experience" well, I would rather have a colonoscopy and a root canal at the same time than I would buying a car from Dealer. Except for Matt, he really was awesome and my wife and I will be back. Matt makes it as pain free as possible More
I always cruise by this dealership to check out the awesome rides in stock. I purchased the my last three cars from Harpers. No complaints at all! awesome rides in stock. I purchased the my last three cars from Harpers. No complaints at all! More
I worked with Matt on the purchase of a new to me vehicle. Matt made the experience very easy and without the typical stress that I've experienced at other dealers. We negotiated a price that we bo vehicle. Matt made the experience very easy and without the typical stress that I've experienced at other dealers. We negotiated a price that we both felt was fair and within a couple of hours, I owned a new to me car. More
I was almost sure I wouldn't buy a car that day but after arriving and finding not only the best 3rd row,mid sized SUV i had yet to see but also a great, knowledgeable, polite salesman it was too much to pas arriving and finding not only the best 3rd row,mid sized SUV i had yet to see but also a great, knowledgeable, polite salesman it was too much to pass up. Whole process was very smooth and easy. Thanks again. More