
Harper INFINITI
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 6:30 PM
Tuesday 8:30 AM - 6:30 PM
Wednesday 8:30 AM - 6:30 PM
Thursday 8:30 AM - 6:30 PM
Friday 8:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 434 reviews
Matt Stegall was very helpful in helping us find two Infiniti rides that were a perfect match for both my wife and me. Most, if not all, sales consultants would have given up on us. Infiniti rides that were a perfect match for both my wife and me. Most, if not all, sales consultants would have given up on us. More
We looked at several makes and models over a six month period working with Tommy every time we visited. We decided to buy an Infinity largely based on the dealership and how we were treated each time we v period working with Tommy every time we visited. We decided to buy an Infinity largely based on the dealership and how we were treated each time we visited. Jeff in service was great to deal with on our first service visit. We are happy to call ourselves a member of the Harper Infinity family. More
Easy new car transaction. Majority of details worked out via email before visiting dealership. Vehicle and terms delivered as promised. 1st (2) scheduled service visits were included in transaction. Highl via email before visiting dealership. Vehicle and terms delivered as promised. 1st (2) scheduled service visits were included in transaction. Highly recommend Tommy and Harper Infiniti team. K. Smith More
I have purchased three vehicles from Tommy, and have had superb customer service! I will continue to do business with Harper Infinti. Any time I've had to bring my vehicle in for servicing, the customer ser superb customer service! I will continue to do business with Harper Infinti. Any time I've had to bring my vehicle in for servicing, the customer service I received was top notch. Thank you More
Best car buying experience ever. Tommy Pulvirenti is a great salesman. No pressure and fair prices make this my dealership of choice for years to come. great salesman. No pressure and fair prices make this my dealership of choice for years to come. More
The salesman, Tommy Pulvirenti was excellent. So far the service personnel were all great. Harper is the best auto dealer I've done business with. love my Infiniti M37x service personnel were all great. Harper is the best auto dealer I've done business with. love my Infiniti M37x More
I have been a customer of Harper's Infiniti for 6 years now. I cannot say enough about how wonderful the service is. I have always had my car serviced by Harper's and every time it has been nothing but a now. I cannot say enough about how wonderful the service is. I have always had my car serviced by Harper's and every time it has been nothing but a pleasure working with Tom McNair. He is adamant about making your experience with Harper's Service Dept. flawless. Great job and Thank YOU!! More
Tom was great. He was very friendly and provided information for my next visit. My tires were rotated and I didn't request the rotation and Tom did not charge for the rotation. information for my next visit. My tires were rotated and I didn't request the rotation and Tom did not charge for the rotation. More
Any service visit I have had at Harpers has been extraordinary. The service people are very sensitive to the needs of the customer. Mr. McNair was especially helpful in giving me some insight as to extraordinary. The service people are very sensitive to the needs of the customer. Mr. McNair was especially helpful in giving me some insight as to when I might need the brake job I thought I needed today. I've been to other dealers to have my cars serviced in the twenty-four years I've been in Knoxville, but Harpers has been the best by far. I've always felt that I would get overcharged or just ripped off at other dealer service shops, but I've never had that feeling at Harpers. Today, I took my car in for an oil change and brake job. Mr. McNair informed me I only needed the oil change. I know very little about cars and I told Mr. McNair they could have done the brake job and I wouldn't have known if I needed it or not. He responded that they are always honest and fair to their customers. This is my fourth Infiniti I've bought at Harpers and I've had them all serviced there. It's good to find a business that exhibits honesty and integrity in their dealings with customers. I will continue to do business at Harpers. More
Harper Service is top notch. Had an issue with the air tire pressure on my Infiniti - and had screw in the tire. Tom was very professional and addressed the problem very quickly. Thanks Tom tire pressure on my Infiniti - and had screw in the tire. Tom was very professional and addressed the problem very quickly. Thanks Tom More