Harper Volkswagen
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 970 reviews
Excellent saleswoman, very attentive to every question. Explained everything clearly considerate of buyers hesitations and offered more information to help buyers understand and feel well informed. She app Explained everything clearly considerate of buyers hesitations and offered more information to help buyers understand and feel well informed. She appeared to know the answers to all of the questions about different aspects, In one case we couldn’t get the computer to interface with my phone, so she got one of the other salesmen with more experience, when that didn’t work she took us to the service department where we made an appointment. She made sure we were happy with our new, used car. We couldn’t have ask for better treatment. We will continue to be customers and use the same saleswoman and service department. More
…spent some time at Harper VW today; getting the oil changed, the tires rotated, and brakes checked.. Austin was my service tech and he is just the best! As I said last week when I was there with my hus changed, the tires rotated, and brakes checked.. Austin was my service tech and he is just the best! As I said last week when I was there with my husband’s Tiguon-Austin is a SUPER edition to the Harper family!! He kept me informed and kept checking on me! I always feel comfortable at Harper-just walk in like I live there! The comfort level and extended family feel are some of the many reasons why I’ve stayed with Harper over 24 years!! Y’all could teach these other dealerships a thing or two on how to treat their customers!!😉 Thanx for all you all do!! Much appreciated!!🥰 More
After 32 years of driving Hondas I decided to switch to VW. Price and quality played a huge factors. The car I was looking for was a VW Taos SE. It exceeded my expectations during a test drive. I would lik VW. Price and quality played a huge factors. The car I was looking for was a VW Taos SE. It exceeded my expectations during a test drive. I would like to give a huge shout out to Mr. Dustin White who helped me a lot during a process of trade-out my old car and buying a new VW. Also, I would like to express my gratitude to a business manager (Trever, my apology for not remembering last name) who was a very kind man. Again, thank you both for let me go through a process of buying a new car effortlessly. I am impressed, for both, service and product. More
Took my 2023 Taos in for an oil change. Service was quick and friendly. Waiting rooms at the dealership are comfortable and coffee is always available. Service was quick and friendly. Waiting rooms at the dealership are comfortable and coffee is always available. More
The dealership it self was good, but the people that works there they didn’t really seem like they care abut the customers they only cared about making a sale and that’s it. works there they didn’t really seem like they care abut the customers they only cared about making a sale and that’s it. More













