Harper Volkswagen

Harper Volkswagen in Knoxville has an excellent service department. They are honest and competent in any service transaction. I recommend this dealership for any service or for any future purchasing. I department. They are honest and competent in any service transaction. I recommend this dealership for any service or for any future purchasing. I have owned cars from this dealership for years and have never been disappointed when dealing with their service or sales department. My service contact is Phil Collins and I have purchased all my cars from Andy Maxey. Both men are kind and knowledgeable in all things Volkswagen. More

Austin did very good taking care of my questions. Everything thing worked as he said it would .car was ready on time Everything thing worked as he said it would .car was ready on time More

Took my Atlas in for the oil change, & 30 thousand miles maintenance. Very professional, & informative about my vehicle service. maintenance. Very professional, & informative about my vehicle service. More

Austin was very nice to us and explained the importance of having our VW serviced. Thanks to all . of having our VW serviced. Thanks to all . More

There sales and finance departments were awesome and are past history with there service department is the reason we came back past history with there service department is the reason we came back More

friendly and honest service . I will go back l. They work with you and offer a complimentary warranty that no other dealer does I will go back l. They work with you and offer a complimentary warranty that no other dealer does More

I found everyone at Harper Volkswagen to be very professional and courteous. The service was done in a timely manner and I am very pleased with the service experience overall. professional and courteous. The service was done in a timely manner and I am very pleased with the service experience overall. More

Logan, my service advisor, was courteous, very knowledgeable and took excellent care of us. After our first loaner car had airbag issues he made sure we got an excellent replacement. He kept me in knowledgeable and took excellent care of us. After our first loaner car had airbag issues he made sure we got an excellent replacement. He kept me informed about our car and progress on the repairs. More

Joey was very helpful! I highly recommend Harpers! Trustworthy, timely, and informative. He kept me updated while I waited for my car and I really appreciated that. I highly recommend Harpers! Trustworthy, timely, and informative. He kept me updated while I waited for my car and I really appreciated that. More

I recently purchased a 2013 diesel VW and experienced a sudden (unexpected) dashboard indicator light. Harper VW Service Advisor Joey and Service Tech Josiah were thorough, competent and attentive to my c sudden (unexpected) dashboard indicator light. Harper VW Service Advisor Joey and Service Tech Josiah were thorough, competent and attentive to my concerns. They gave me detailed answers to all my questions using plain English (*with patience because I asked LOTS of questions). I was happy to get my car back per the service schedule. The waiting area was clean, quiet, and although very busy, I never felt rushed or unimportant. As a first-time Volkswagen owner and a new customer at Harper VW, I have confidence with the positive relationship established by Joey and will definitely return for future service on my car. More