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Harper Volkswagen

Knoxville, TN

4.5
976 Reviews
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9901 Kingston Pike

Knoxville, TN

37922

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Showing 976 reviews

September 14, 2026

Most of the car buying experience was as usual. However, this time, we were working with a salesperson and used car manager on my trade in. They told me car fax reported bogus information and becau More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Woodward
September 14, 2026

Most of the car buying experience was as usual. However, this time, we were working with a salesperson and used car manager on my trade in. They told me car fax reported bogus information and becau More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Woodward
September 14, 2026

I thought this dealership would be as honest about everything as we were. They showed bogus car fax and justified giving me 7,000.00 less than it was worth. I told them it wasn’t accurate but I under More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Woodward
September 14, 2026

I thought this dealership would be as honest about everything as we were. They showed bogus car fax and justified giving me 7,000.00 less than it was worth. I told them it wasn’t accurate but I under More

by rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Woodward
September 09, 2026

Efficient service today! Happy with the work, the reporting and the wait time. Thanks Joey! More

by axavol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey and Alden
Sep 09, 2026 -

Harper Volkswagen responded

We are thrilled to see your positive review! The Harper Volkswagen of Knoxville team looks forward to your next visit with us. Take care!

September 06, 2026

They were very honest and professional. The service consultant kept me informed every step of the way. More

by Luiggi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 06, 2026 -

Harper Volkswagen responded

Luiggi, your feedback means a lot to us! We are glad our team kept you informed throughout the experience. -The Harper Volkswagen of Knoxville Team

September 01, 2026

What a wonderful experience. Coming from out of town Drea covered every aspect Thank You So Much Will Be Back More

by steelersben_7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DREA
Sep 01, 2026 -

Harper Volkswagen responded

Thank you for choosing Harper Volkswagen of Knoxville and for sharing your experience with Drea! We look forward to your next visit. Safe travels!

August 16, 2026

First ever visit. Friendly atmosphere. Felt confident leaving my car in their care. Good communicators. More

by janetflora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Collins
Aug 17, 2026 -

Harper Volkswagen responded

Hi Janet, we are thrilled your first visit left such a positive impression! Thank you for choosing Harper Volkswagen of Knoxville and for sharing your feedback. See you next time! Safe travels!

June 22, 2026

Excellent saleswoman, very attentive to every question. Explained everything clearly considerate of buyers hesitations and offered more information to help buyers understand and feel well informed. She app More

by REAkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drea, Andy Maxy
Jun 23, 2026 -

Harper Volkswagen responded

Thank you for sharing your experience with our team! We are thrilled to hear that you were well taken care of from start to finish. Safe and happy travels in your new car! - The Harper Volkswagen of Knoxville Team

April 15, 2026

Great from the time I arrived until I drove away. Felt very much taken care of. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
Apr 16, 2026 -

Harper Volkswagen responded

Thank you for stopping by to leave Harper Volkswagen of Knoxville a wonderful review, Bill!

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