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Harper Volkswagen

Knoxville, TN

4.7
956 Reviews
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9901 Kingston Pike

Knoxville, TN

37922

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Showing 956 reviews

October 15, 2025

Took my Atlas in for the oil change, & 30 thousand miles maintenance. Very professional, & informative about my vehicle service. More

by garyiphone56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Oct 15, 2025 -

Harper Volkswagen responded

We are lucky to have you as a customer at Harper Volkswagen of Knoxville! Thank you for trusting us with your Volkswagen Atlas and we hope to see you again down the road, Gary.

October 11, 2025

Austin was very nice to us and explained the importance of having our VW serviced. Thanks to all . More

by James
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 14, 2025 -

Harper Volkswagen responded

Thank you, James, for stopping by to leave Harper Volkswagen of Knoxville a wonderful review! We'll be sure your kind words reach Austin.

October 07, 2025

There sales and finance departments were awesome and are past history with there service department is the reason we came back More

by williamste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim an Bob
Oct 08, 2025 -

Harper Volkswagen responded

Thank you for sharing your feedback about our sales, finance, and service teams! We’re happy to have you back at Harper Volkswagen of Knoxville!

September 25, 2025

friendly and honest service . I will go back l. They work with you and offer a complimentary warranty that no other dealer does More

by Shaunr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terran
Sep 26, 2025 -

Harper Volkswagen responded

Shaun, thank you for choosing Harper Volkswagen of Knoxville and for sharing your positive experience with our team!

September 09, 2025

I found everyone at Harper Volkswagen to be very professional and courteous. The service was done in a timely manner and I am very pleased with the service experience overall. More

by Tn10d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Sep 10, 2025 -

Harper Volkswagen responded

Thank you for your kind words! We are pleased to hear that you had a seamless and efficient service experience with our team at Harper Volkswagen of Knoxville. Safe travels!

September 03, 2025

Logan, my service advisor, was courteous, very knowledgeable and took excellent care of us. After our first loaner car had airbag issues he made sure we got an excellent replacement. He kept me in More

by rbsvcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Sep 04, 2025 -

Harper Volkswagen responded

Thank you for sharing your experience with Logan! We appreciate your support and hope to serve you again in the future. See you next time at Harper Volkswagen of Knoxville!

August 27, 2025

Joey was very helpful! I highly recommend Harpers! Trustworthy, timely, and informative. He kept me updated while I waited for my car and I really appreciated that. More

by Mbgoldens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Aug 27, 2025 -

Harper Volkswagen responded

Thank you for sharing your experience with Joey! We appreciate your confidence in our team and we hope to work with you again in the future. -Harper Volkswagen of Knoxville

August 27, 2025

I recently purchased a 2013 diesel VW and experienced a sudden (unexpected) dashboard indicator light. Harper VW Service Advisor Joey and Service Tech Josiah were thorough, competent and attentive to my c More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Joey H, Service Tech Josiah
Aug 27, 2025 -

Harper Volkswagen responded

Thank you for your thoughtful review, MJ! We're so pleased Joey and Josiah made your first Harper Volkswagen of Knoxville service experience a success. We look forward to serving you and your Volkswagen for many miles to come!

August 21, 2025

The people working at Harper are always neat,friendly & helpful. My car is always ready when they say it will be. Great customer service. Thanks! More

by nobler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hansard
Aug 25, 2025 -

Harper Volkswagen responded

Thank you for sharing your awesome feedback! We will be sure to pass along your kind words to the team. See you next time here at Harper Volkswagen of Knoxville!

August 20, 2025

Great service. Quickly got fhe car in and out, even washed it!! Nice waiting area, managed to NOT drive out in a new VW! More

by snappedoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 22, 2025 -

Harper Volkswagen responded

We are delighted to hear that our Harper Volkswagen of Knoxville team made your visit so smooth and stress-free! We hope to see you again soon! Safe travels!

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