Harper Volkswagen
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Harper does fine service work. Quick, friendly, and professional repair specialists. The business management is a bit aggressive in their email campaign to get customer reviews though. professional repair specialists. The business management is a bit aggressive in their email campaign to get customer reviews though. More
I had my new Tiguan in for its first maintenance service and I was impressed! The service staff kindly answered my questions (I am not auto savvy so I really appreciated this!) and my car was washed and re and I was impressed! The service staff kindly answered my questions (I am not auto savvy so I really appreciated this!) and my car was washed and ready 30 minutes earlier than the estimate! More
I just love this dealership! Everyone is so friendly, helpful, and I feel like you can trust what they tell you. It’s also great that they have loaner cars, as this makes the service experience time effi helpful, and I feel like you can trust what they tell you. It’s also great that they have loaner cars, as this makes the service experience time efficient, and much easier to fit into a busy schedule. More
I drive from Hermitage to Knoxville for service at Harpers. They are friendly and efficient. Very thorough. Keep me updated on progress. I feel I can trust them to do the job correct and accurately wh Harpers. They are friendly and efficient. Very thorough. Keep me updated on progress. I feel I can trust them to do the job correct and accurately which has not been my experience at other VW dealerships in Tennessee. Highly recommend them for service. Never bought a car from them so cannot speak on that. More
I just purchased my second vehicle here with Steve and it's by far the best car buying experience I have ever had. This is the easiest place in the world to deal with. it's by far the best car buying experience I have ever had. This is the easiest place in the world to deal with. More
I've purchased four vehicles from Steve Holmes at Harper VW. Shannon Harper has an excellent and professional staff. Top notch sales and service! I traded my vehicle not because it was a bad vehicle, but VW. Shannon Harper has an excellent and professional staff. Top notch sales and service! I traded my vehicle not because it was a bad vehicle, but because the Dealer couldn't support me like Harper has. Overall, we've purchased nine or 10 vehicles from their various dealerships. Their friendliness and professionalism is second to none in the area. More
The service department provided an excellent experience. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. More
Amanda in the service department was very helpful in satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. More
I have always been very happy with the service and the staff at Harpers!! Will continue to go to Harpers and will recommend them to others. staff at Harpers!! Will continue to go to Harpers and will recommend them to others. More













