
Harper Volkswagen
Knoxville, TN
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Absolute best service department to work with very knowledgeable and attentive to my needs!! Very good at keeping you updated on your vehicle!! Thanks Steve Nicole in service! knowledgeable and attentive to my needs!! Very good at keeping you updated on your vehicle!! Thanks Steve Nicole in service! More
Customer Care I am a loyal customer at Harper's Volkswagen and always get excellent service. This time, I brought my grandson with me for the service appointment s I am a loyal customer at Harper's Volkswagen and always get excellent service. This time, I brought my grandson with me for the service appointment since he is starting to drive and I have given him one of my volkswagens. There was a bit of a wait when we arrived for the appointment. The person at the customer desk noticed windshield wipers needing replacing but they did not have any in stock. We drove to Walmart to get new windshield wipers. The customer waiting area is excellent with a nice large-screen TV and excellent coffee. More
Steve Nicole was great to deal with when my Sportwagen’s battery died. He was very professional and had everything checked out before I picked it up. Steve is an asset to your organization and is the reason battery died. He was very professional and had everything checked out before I picked it up. Steve is an asset to your organization and is the reason I will continue to give Harper my business. Thanks, Paul H. Griffin More
I worked with Steve Holmes to purchase my 2019 Jetta on October 26th. He was kind and made the car buying process simple and uncomplicated. I had an excellent experience at Harper Volkswagen! October 26th. He was kind and made the car buying process simple and uncomplicated. I had an excellent experience at Harper Volkswagen! More
I had my 2015 VW GOLF DIESEL for 40000 mile service, it was expensive but it is one of major services for that car. I am very satisfied with my car, no problems or any other repair. It pays to service your was expensive but it is one of major services for that car. I am very satisfied with my car, no problems or any other repair. It pays to service your car at regular time requirements. My loner car was clean and comfortable More
Service and Sales The service desk is always prompt and professional. Jared is helpful and informative. 5 Stars to him. I noticed that the Salesman i worked with is n The service desk is always prompt and professional. Jared is helpful and informative. 5 Stars to him. I noticed that the Salesman i worked with is no longer there....a positive in my opinion. More
Easy purchase. We had a great experience buying our Jetta GLI. Our salesman, Steve Holmes was great from start to finish. This was our first Harper purchase but pro We had a great experience buying our Jetta GLI. Our salesman, Steve Holmes was great from start to finish. This was our first Harper purchase but probably not our last. More
2019 atlas Super helpful and getting us into a new atlas. Chris Brown helped use get the best deal with in our price range. And service is by far the best. Super helpful and getting us into a new atlas. Chris Brown helped use get the best deal with in our price range. And service is by far the best. More
Awesome Experience I just moved from NYC to TN with my 13 yr old son. Not only was Jarred Christian an awesome and knowledgeable employee who helped fix my car right up. I just moved from NYC to TN with my 13 yr old son. Not only was Jarred Christian an awesome and knowledgeable employee who helped fix my car right up. He went above and beyond giving me tips on great places to take my son in TN. I really appreciated his thoughtfulness and look forward to working with him in the future. Thanks so much Jarred- Jenna Cirino More
Harper has my complete loyalty! They are super great-always explain everything prior to any work! My wife has been w/ Harper for 17 yrs!! We won’t go anywhere else-ever! Jarred ‘s a gem-as are AL great-always explain everything prior to any work! My wife has been w/ Harper for 17 yrs!! We won’t go anywhere else-ever! Jarred ‘s a gem-as are ALL the folks @ Harper! Thx, Everyone!! More